Great American Insurance Employer Reviews

Busy; customer service; understand some insureds; enjoy working with co-workers

Loved the people I worked for and with and learned so much. The atmosphere was relaxed and non-judgement, and very comfortable. The hardest part about the work was not understanding all the terms and hearing them consistently.

Was very bus,y work was repetitive. low key environment,
the most enjoyable part of this job was knowing the customer was satisfied with the output of work that we completed for them on a daily basis.

Used Systems Pro, FoxPro, and I360 to reference individual claims

Back scanned files for paperless EFC system

Assigned loss claims to adjusters, and handled glass and deductible buyback claims

I like them fine - I've worked for most of the big guys over the past 30+ years. They are a specialty group, with many separate companies under their wing. Be carefully where you step, some of these companies they sell off quickly when the time is right. I'm with a division they acquired, that has been making them money, so things are good for now. – more... They don't like promoting from within, they like to put you in a box and stifle any advancement if you are good at your job you were hired to do. So learn what you can, but always keep an eye peeled for opportunities that may arise elsewhere. Pay is average to slightly above. Some of the specialty groups they own have very different reporting structures. You may be reporting to someone you always thought should be reporting to you. Ha! You best have a sense of humor to get by on most days. My motto in the insurance world is keep smiling - it keeps management wondering what the heck you're up to. – less

The people are very friendly and professional. The company cares about the people and its a very diverse company.

Overall, the company is very good to work for. Compensation and benefits are very good.