Grand Villa Casino Employee Reviews

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Great benefits and perks. Coworkers are generally friendly.
Table Games Dealer (Current Employee) –  Burnaby, BC12 September 2017
You must have thick skin in this business. People are gambling with real money and you are the front line person they deal with. You are also dealing with addiction in gambling or alcohol.
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management
Slot Attendant (Former Employee) –  Edmonton, AB6 September 2017
would have been an awesome place to work if the management knew what they were doing, could never get straight answer form any of them. There response to any question was that's how it's done by head office.
Pros
meet a lot of nice people
Cons
lack of respect for employees
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People were told to have fun availability for this job, then when we started working there were no hours.
great customer service (Current Employee) –  Edmonton, AB17 March 2017
They have a very small staff room which is meant for all workers in the casino. There is not enough hours because there are not enough customers due to no parking and no smoking.
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I enjoy working with my fellow workers
Guest Service Representative (Current Employee) –  Burnaby, BC20 January 2017
A typical work day is helping customers with either replacing their Encore cards or applying for a new card. Printing out customers coupons and validating them. Selling gift cards and lottery tickets. At the end of the day you are scanning and documenting the sales for the food and beverage department.
Pros
My fellow workers are pleasant to work with.
Cons
Short breaks
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Good & motivating Environment, Good Chefs & Management
1st Cook (Current Employee) –  Edmonton, AB30 September 2016
Everythings is awesome. Good place & new environment. Good motivation from head chefs where they will push you a lot to learn more.
Pros
free lunch & with benefits
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Beautiful Store
Food and Beverage Server/Porter (Former Employee) –  Burnaby, BC8 July 2016
Carried a lot of wonderful things.
It was located in a beautiful place in Whiterock.
Customers were great, the manager and owner were amazing.
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Good place to work with great long lasting employees
Payroll Administrator (Former Employee) –  Burnaby, BC25 June 2013
emails, work for the day
learn new procedures
management was ok had a few bosses while employed
work close with the payroll clerk and human resources
completing payroll on transmission deadline
Pros
Free lunches
Cons
Longs hours
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Productve and fun workplace with billiard table
Drop Team Member (Former Employee) –  Burnaby, BC12 May 2013
Grand villa Casino is an exciting and lively workplace.We usuaal start the day with slot drop pull and table games drop.The management is great.Fellow co - workers are vibrant and exciting people to work with.They are pro active and hardworking.The job is becoming easier due to team effort.The hardest part of the job must be ,waking up very very early to be in the casino before 4 am.The most enjoyable part of the job ,is meeting and dealing with different people and working and learning from them.
Pros
free coffee
Cons
long hours
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Overall rating

3.4
Based on 9 reviews
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Ratings by category

Work/Life Balance
3.0
Salary/Benefits
3.3
Job Security/Advancement
2.9
Management
2.6
Culture
3.0

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