Internship in Health Information Management (Former Employee) – Kitchener – 18 August 2013
Doing my Internship at Grad River in the Health Information Management Department and have been given the opportunity to learn about how to deal with patient information, PHIPA, Release of Information. It has given me a hands on view of one department in the Medical Office field.
Executive Assistant (Current Employee) – Kitchener, ON – 10 June 2017
Grand River Hospital is a 567 bed hospital serving the Waterloo Region and surrounding communities primarily through its KW and Freeport sites. The hospital has 15 specialized programs and services surgery, children’s program, childbirth, medical imaging, mental health and addictions, medicine, stroke, complex continuing care, rehabilitation, cancer, critical care, renal, emergency, pharmacy and lab.
Medical Office Administrator (Former Employee) – Kitchener, ON – 6 April 2017
Go in turn on all the lights and unlock all the cabinets for filies. answer phones call in staff of the hospital for doctors appointments and staff that need to see a nurse or staff that is sick and need the okay from the nurse to leave their shift early. I learned about WSIB claims and how to go about it for staff needed long term disiablity from the work place enivornment. There were a few hardest things about my job one of them was listening to code blue or code pink. Another hard thing about my job was going into the office knowing that I was not getting paid and being promised a job after my placement which fell through. The most enjoyable part of my job there was all the wonderful staff that I was able to get to know and work with.
it was a placement for school that had promised me a job and it feel through
Clinical programs (Former Employee) – Kitchener-Waterloo, ON – 22 October 2016
Unprofessional management and administration. This organization practices 15 years in the past, the management has no ideas on how to work independently or in the best interest of the front line staff. Culture of disrespect and negligence. It's a very self serving, mean environment. Very underhanded. Salaries and vacation time are not competitive
Administration (Current Employee) – Kitchener-Waterloo, ON – 5 October 2016
There is a good team spirit at the hospital, but departments and positions are very compartmentalized. Culture is archaic that resists change and modernization. A large business that lacks the ability to make and sustain a difference. Work is not overly challenging, and many people seem to be putting in time.
Relaxed atmosphere, people are nice, good work life balance
A lot of growth too quickly creating systems that are in need of updating. Archaic.
Registered Nurse (part-time) (Current Employee) – Kitchener, ON – 12 September 2016
Enjoy working here, my unit is like a second family. we work as a team and help eachother out. we support eachother while at work and after work. Coming to work we know we have tasks and goals to attain yet we still have fun in a nurturing enviroment. All staff are treated with respect and kindness regardless of their status.
team oriented, flexible schedule options
unable to get full time status for entry level nurses.
Collections Representative (Former Employee) – Kitchener-Waterloo, ON – 22 June 2016
This was one of the WORST places I have ever worked in my life. Some of my co-workers were the meanest people I have ever met. My department was full of drama every day. Management was part of it too. I would consider myself outgoing with a positive attitude and this place literally drained me of all of that. I cant lie the pay and benefits were really good but it was not worth being bullied and feeling sick to my stomach every single day i walked in the doors. My suggestion to anyone who is looking to apply to this specific department is to not do it. I think that it's something you would regret. The only thing that would make that department better is if they hired new management and got rid of any of the bad seeds who work there. I should also mention that if you do decide to work here you better know exactly what you are doing before you start. There is NO training provided and if you ask a question be prepared to not receive a straight answer. Management loves to talk in circles and leave you feeling even more confused.
Salaray, benefits, vacation, pension
Drama, terrible management, no training, workplace bullying, depressing environment
Great experience with vast medical knowledge about systemic approaches in canada.
Clinical Observership/ Volunteer (Former Employee) – Kitchener-Waterloo, ON – 10 March 2016
A typical work day begins at 8 AM. Firstly, meeting for grand rounds for specific patient information is discussed with the entire medical team. All the members and the physician agrees to the best treatment plan possible for the patients.
Further, as the day progresses. Observing the physician with each patient encounter and writing clinical notes. Also, few days of the week, patient care is needed and attended at the cancer clinic within the same hospital facility.
Patient Registration Receptionist (Former Employee) – Kitchener-Waterloo, ON – 4 February 2016
I loved completing my placement at Patient Registration, GRH. Everyday I would come in contact with new, interesting people and hear their stories, which I enjoyed fully. The work is very fast paced, which is an environment I thrive in. I love the people I worked with as well.
An aspect of the job I didn't enjoy was the fact it was unionized because I feel like since advancement is based on seniority, employees do not get recognized for their hard work and dedication, only for the hours they put in. That being said, I would not completely exclude the possibility of a unionized position.
Collaborative Work Environment putting patients needs above all
Clinical Secretary (Current Employee) – Kitchener, ON – 21 January 2016
Everyday can be different as far as work load however quality of care provided to patients is always exceptional. A supportive environment to work in. Management is very approachable. The most enjoyable part of the job is knowing what you do has a direct and positive impact on the most vulnerable of people, children.