Clinical programs (Former Employee) – Kitchener-Waterloo, ON – 22 October 2016
Unprofessional management and administration. This organization practices 15 years in the past, the management has no ideas on how to work independently or in the best interest of the front line staff. Culture of disrespect and negligence. It's a very self serving, mean environment. Very underhanded. Salaries and vacation time are not competitive
Administration (Current Employee) – Kitchener-Waterloo, ON – 5 October 2016
There is a good team spirit at the hospital, but departments and positions are very compartmentalized. Culture is archaic that resists change and modernization. A large business that lacks the ability to make and sustain a difference. Work is not overly challenging, and many people seem to be putting in time.
Relaxed atmosphere, people are nice, good work life balance
A lot of growth too quickly creating systems that are in need of updating. Archaic.
Registered Nurse (part-time) (Current Employee) – Kitchener, ON – 12 September 2016
Enjoy working here, my unit is like a second family. we work as a team and help eachother out. we support eachother while at work and after work. Coming to work we know we have tasks and goals to attain yet we still have fun in a nurturing enviroment. All staff are treated with respect and kindness regardless of their status.
team oriented, flexible schedule options
unable to get full time status for entry level nurses.
Collections Representative (Former Employee) – Kitchener-Waterloo, ON – 22 June 2016
This was one of the WORST places I have ever worked in my life. Some of my co-workers were the meanest people I have ever met. My department was full of drama every day. Management was part of it too. I would consider myself outgoing with a positive attitude and this place literally drained me of all of that. I cant lie the pay and benefits were really good but it was not worth being bullied and feeling sick to my stomach every single day i walked in the doors. My suggestion to anyone who is looking to apply to this specific department is to not do it. I think that it's something you would regret. The only thing that would make that department better is if they hired new management and got rid of any of the bad seeds who work there. I should also mention that if you do decide to work here you better know exactly what you are doing before you start. There is NO training provided and if you ask a question be prepared to not receive a straight answer. Management loves to talk in circles and leave you feeling even more confused.
Salaray, benefits, vacation, pension
Drama, terrible management, no training, workplace bullying, depressing environment
Great experience with vast medical knowledge about systemic approaches in canada.
Clinical Observership/ Volunteer (Former Employee) – Kitchener-Waterloo, ON – 10 March 2016
A typical work day begins at 8 AM. Firstly, meeting for grand rounds for specific patient information is discussed with the entire medical team. All the members and the physician agrees to the best treatment plan possible for the patients.
Further, as the day progresses. Observing the physician with each patient encounter and writing clinical notes. Also, few days of the week, patient care is needed and attended at the cancer clinic within the same hospital facility.
Patient Registration Receptionist (Former Employee) – Kitchener-Waterloo, ON – 4 February 2016
I loved completing my placement at Patient Registration, GRH. Everyday I would come in contact with new, interesting people and hear their stories, which I enjoyed fully. The work is very fast paced, which is an environment I thrive in. I love the people I worked with as well.
An aspect of the job I didn't enjoy was the fact it was unionized because I feel like since advancement is based on seniority, employees do not get recognized for their hard work and dedication, only for the hours they put in. That being said, I would not completely exclude the possibility of a unionized position.
Collaborative Work Environment putting patients needs above all
Clinical Secretary (Current Employee) – Kitchener, ON – 21 January 2016
Everyday can be different as far as work load however quality of care provided to patients is always exceptional. A supportive environment to work in. Management is very approachable. The most enjoyable part of the job is knowing what you do has a direct and positive impact on the most vulnerable of people, children.
Clinical Secretary (Former Employee) – Kitchener, ON – 17 November 2015
This may be specific to the particular department I worked in, but miscommunication and backstabbing was so abundant .... i'm literally still in disbelief. Bottom line: I think GRH has gone the way of the corporation, ie too big for its own good. It's faceless and inefficient.
RN (Current Employee) – Grand River Hospital – 22 October 2015
Very budget oriented administration and management. All they care about is money. Many units work unsafe due to the workload. Sick calls not replaced. People are burned out, constantly forced to work sort. Administration is bullish. Union non-existent and pocketed by the administration. I feel the only thing that keeps me at work is my coworkers. Keep away, if possible.
unsafe workloads. Bullish administration. Non-existent union
Student (Former Employee) – Kitchener, ON – 7 October 2015
A typical day at Grand River Hospital Consists of answering the phone lines and processing requests of patient information to either the patient themselves, Doctors office's, Other hospitals or people within the circle of care of a patient and following the privacy act while completing these tasks.
I have learned how to use a few computer programs within our department (WinRecs), filing patient charts, signing out patient charts to different floors upon admission, assembling charts, QA charts, and who has rights to patients files according to HIPA and PHIPA.
My manager within my department has such a positive attitude and is always willing to listen and help fix any issues you have, she is a very good role model and boss to the employee's within this department and I'm so pleased to have had her as my manager during my placement for college. She was never negative to me or any employee within the time frame I was there which I though was outstanding.
My co workers always made me feel apart of there team and never made me feel left out, always willing to show me new things and I'm sure they learned some stuff from me as well.
the hardest part of this job was knowing what the privacy act allows you to send to doctor/hospitals and patients
Most enjoyable part of the job was working with such amazing people and learning many different roles within the department. I learned so many new things that I would have never thought happen within this department and I am glad I am going to walk away from here with some new knowledge.