Admissions Representative/Enrollment Counselo (Former Employee) – Phoenix, AZ – 17 October 2017
This is essentially a sales/recruitment/lead generation job. I received AMAZING training, support and incentives. The hardest part of the job is being on the phone all day, if that is not something you enjoy or are good at.
Adjunct Professor (Current Employee) – Phoenix, AZ – 15 October 2017
I have worked for Grand Canyon University for over three years. I love it. It was a great opportunity and I am grateful. I have learned how to be a better educator and I look forward to being of even greater service and teach in other departments.
Student Teaching Supervisor/ Adjunct Faculty (Current Employee) – Philadelphia, PA – 13 October 2017
Enjoyable working with student teachers. Navigating online systems can be tricky at time. That said, this position is not a full-time job so I would recommend if you are looking for contract work to supplement income.
Guest Service Representative (Current Employee) – GCU Arena – 12 October 2017
I enjoyed working for GCU, I just was not able to get consistent hours. I enjoyed working at the basketball games and various other events so that I could make it enjoyable for any of the guests that may come.
Cutthroat Work Environment with outdated business model
University Counselor (Former Employee) – Phoenix, AZ – 11 October 2017
Online division enrollment is sales in golden handcuffs. Federal regulation prevents the university from incentivizing for enrollment as in a traditional sales job, so they utilize the sales punishment model of threatening your job when you don't hit your metrics. Metrics are attainable in undergraduate and masters enrollment divisions, however international/tribal and doctoral metrics are absurd for the lead base. Management is old fashioned, distant, and not progressive enough to make changes.
Good Compensation, Benefits, and Free Tuition
Poor Management Culture, Cutthroat, High Turnover, Unstable
University Counselor (Former Employee) – College of Nursing and Healthcare Professionals – 27 September 2017
Balance of work and games, lots of meetings, initial work is really highly dependent on their incoming calls. New people only got the trash calls, people that couldn't afford an education desiring welfare checks. I got real tired of that.
Graduation Specialist (Current Employee) – Phoenix, AZ – 25 September 2017
A typical day at work varies dependant on your role and work flow. I have learned that there will always be some who will give their best and others who will give the minimum effort required to get by. That goes for management and non management. The COE has great vision and priorities for the students, employees and the community and I find that the greatest appeal to working for the company. His drive has created a community work culture but that does not mean the said culture is carried out well by every department and management. The hardest part of the job is giving your best work ethic and watching others who lack it still move up and not duplicate the heart and purpose of the institution and the CEO. The most enjoyable part of the job is knowing that despite the weaker parts of the company the overall company is doing much to impact the community around them.
Health Insurance, Tuition benefits, Paid Time Off
Lack of degree gives very little opportunity to promotions
Multiple Positions (Current Employee) – Phoenix, AZ – 24 September 2017
I really enjoy working at GCU, but it's a large university and from what I can tell it can really depend on your department and manager. The overall vibe and mission are pretty solid though, and the benefits are amazing but the pay seems to be on the lower end. The university's rapid growth lends itself to an extremely fast-paced environment that can change on a dime. Given this growth, it's a little intense/demanding at times. This can breed a "blame game"/CYA culture vs. a nurturing/collaborative environment. Also with such a fast-paced environment, one must be comfortable paving the road as it's being driven on and not getting the strongest leadership as management/leaders are often too inundated with their jobs to invest time in their people. Some find this stressful and chaotic and others find it exciting and never a dull day.
Standard benefits, tuition reimbursement, generous PTO, multiple gyms with classes
Pay, opportunities for advancement, unrealistic expectations/goals
Admissions/Sales (Current Employee) – Phoenix, AZ – 14 September 2017
The pay is pretty good, based on tenure, but it is very stressful and fast-paced, but if you love the competitive advantage, then you will be fine! The management is good but can be too hard on employees sometimes.
Lots of paid days off, opportunities to make more money each year with tenure.
Lots of things that are out of your control, that you are blamed for with regards to making your monthly quota.
Financial Aid Processor (Former Employee) – Phoenix, AZ – 12 September 2017
I really enjoyed the company, Awarded and originated Title IV loans for both traditional and non-traditional educational periods. Used multiple screens/software programs simultaneously (MS Office, CampusVue, Outlook), ensured accurate documentation, and adhered to high quality standards. Stayed ahead of changing federal regulations, and handled confidential information. they are growing in all departments except this one but the challenge and overtime were worth the stagnation. Lots of fun times team building, volunteering and gaining work experience. The more you work the more you get paid.
College Campus, varied hours, food, games, days off
overtime, lack of growth in department to match enrollment growth
Backround checks for Public Safety/Campus Police are a joke.
Public Safety/Campus Police Officer (Former Employee) – Phoenix, AZ – 6 September 2017
ZERO communication between Management & Dept. staff. Anything that happens on campus that could be viewed by the public as a "negative", is quickly and magically swept under the public/media carpet. When any organization over- emphasizes that they are "Christian based", take that as a warning. If they are truly Christian, it would show, you shouldn't have to be told until you feel that message is being rammed down your throat.
Free tuition for full-time employees is what keeps most employees from leaving..
The University needs an ETHICS COMMITTEE for it"s employees
Day Porter (Former Employee) – Phoenix, AZ – 5 September 2017
As long as you did your job, there was and easy and relaxed atmosphere. Each shift you were allowed one free meal, which was nice. They were easygoing about working around your schedule, which was especially nice for a college student (which made sense, considering the job is on a college campus).
Housing Operations Student Worker (Former Employee) – Phoenix, AZ – 4 September 2017
This job revolved around solving housing issues that students would have while choosing their housing until school had started the following year. I answered phone calls, responded to emails, and met with students and parents if escalated. I handled financial aspects of housing, and managed audits. The most difficult aspect of this job was handling a large amount of people at the office, while answering phone calls and emails on time. The most enjoyable part was working with the coordinators and the managers. They are extremely helpful with difficult situations, and create a unique, fun atmosphere to relieve tension.
Quick teaching, helpful leadership
High tension situations, angry students and parents