HP Service Desk Analyst (Former Employee) – Calgary, AB – 26 December 2013
- Excellent training and work experience in Government environment - Work consisted on providing Tier 1 and 2 support go GoA employees - Able to handle multiple calls the same time - Manage difficult cases while under pressure when staff shortage - Hardest part of job was successfully handle critical issues with Incident Manager(s) - Most enjoyable past of job was to quickly provide first call resolution and meet SLA
Toxic Workplace - Alberta Treasury Board and Finance
Economist (Current Employee) – Edmonton, AB – 20 March 2018
Nepotism and favoritism are rampant and the key to advancement – either by being connected politically or to the senior management.
Senior managements’ engagement is abysmal and this is reflected in the overall workplace culture.
There is a terrible double standard between senior managements’ high expectations of the rank and file and their low expectations of themselves. Deadlines are frequently not met owing to their foot dragging - then blamed on the staff.
Communication between management and staff is incredibly poor and hampers staffs' ability to perform.
Passive aggressive bullying and belittlement are all too common for an organization that has regular (and ultimately meaningless) initiatives aimed at anti-bullying and employee engagement.
Constructive feedback is not provided to staff, nor tolerated from staff. Providing constructive feedback will result in punishment - even when done through the supposedly anonymous employee survey (and my ADM simply shrugged his poor showing off and blamed it on his superiors during a session where he chewed the division out over the results of the survey).
Training and development opportunities are provided in a similar fashion to opportunities for advancement - through nepotism and being a member of the insider clique.