Wonderful job with the perfect company.
Pros: great environment, quarterly bonuses, excellent company, good benefits, 401k
A typical day at work, I'll show up and count my drawer. Then I'm assigned a register and I spend the day having great interactions with a variety of customers. In down time, I'll carry out any tasks the managers give me, varying from cleaning to restocking to making phone calls.
I've learned to go above and beyond for the customer, every time without – more... question. There is always an answer for every question the customer may have, and if it takes a while to find it, you keep trying. I've learned how to handle difficult customers and how to graciously thank the nice ones. I've learned the proper way to give great customer service.
Management is always wonderful. They care about you as an employee and a person. They make sure you're healthy, and that any concerns you have are dealt with immediately. If you want to learn something or discuss an aspect of the company, they will always find the time to teach you or talk to you. They have a good clear communication amongst themselves and all of the employees. They make sure you are recognized when you do something well. And if you do something less than satisfactory, they make sure they discuss it with you privately and in a constructive manner.
My co-workers are the best co-workers I could ask for. Everyone that works there is friends. We talk outside of work, and we make each day fun. Everyone works together and everyone is willing to help one another no matter what. If you're going through a rough time and need a shift covered, you're never stuck without help. Someone is always willing to help you out, and willing to pay you back if you help them. I've personally had a coworker buy me lunch because I covered a shift for her when she was having a difficult family situation. I love each and everyone of my co-workers here.
There is honestly no hard part to this job. You just have to work hard and give the best customer service possible.
The most enjoyable part of the job is working for a company that cares about their customers. We know our major customer's by name. Everyone gets a happy genuine greeting. We make a point to talk to customers about their personal lives. We know their kids, we know their spouses, we know their birthdays. Its all a part of giving a good overall experience, and that is what I love about GFS as a company and my store as a whole. – less