Team Lead- Goodwill St Thomas
Goodwill Industries, Ontario Great Lakes - St. Thomas, ON

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*Team Lead
St. Thomas Community Store and Donation Centre*

Become an integral part of management responsible for leading a large retail team to deliver results in a dynamic mulch-faceted retail environment to advance our business and mission…changing lives and communities through the power of WORK.

Role Summary
In collaboration with Store Management, the Team Lead will provide hands-on support to the store’s overall operations, including donor service, processing, sales, personnel management, health and safety, financial performance, mission integration and loss control activities. They will engage with a dynamic leadership team to achieve ambitious organizational goals aimed at strengthening mission, business, people and work place, brand and the environment.

The Opportunity

  • Set high standards for customer service, ensuring 100% donor and customer satisfaction
  • Drive a respectful team culture based on open communication, listening and recognition
  • Manage goods from intake to final sale in safe, lean, efficient work environment
  • Assess opportunities using key metrics and data analysis, and report on findings
  • Engage in logistics/operations/human resources and special projects with store management

The Requirements

  • 1 or more years Supervisory experience in a retail environment strongly preferred
  • Outstanding communication and interpersonal skills
  • Warehouse, distribution, material handling management experience
  • Experience with transportation and salvage operations an asset
  • Excellent organizational skills
  • Post-secondary education or equivalent
  • Mobile within our territory

At Goodwill We Offer

  • Unique and diverse retail opportunity
  • Opportunity to engage with and significantly impact your community
  • Competitive compensation package

Goodwill is a non-profit social enterprise and equal opportunity employer offering opportunities for professional growth and development while making a contribution to your community.

Interested applicants should submit a cover letter and resume by November 1st, 2013 at 4:00 PM to:

Human Resources
Goodwill Industries, Ontario Great Lakes
255 Horton St. London, ON N6B 1L1

We thank all applicants for their interest; however only individuals selected for interviews will be contacted.


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About this company
Part of a large international movement, Goodwill Industries Ontario Great Lakes is a non-profit social enterprise serving south-western...