Pros: free membership, some benefits
Cons: pressure from management, stress, long-hours
I worked in sales as Membership Coordinator. A typical day included a morning sales meeting, run down of daily tasks, appointments with clients, another sales meeting after lunch, on the phones to book appointments for the next day. All the while doing tours and selling people gym memberships.
I learned a lot about how to sell gym memberships and how – more... to overcome objections.
Management was strict and agressive on sales goals. Very hard on employees and at times emotionally abusive.
Co-workers included other sales people who are for the most part pretty inexperienced. The personal trainers are there but they act as a different and separate entity within the business and often compete with sales associates in different ways. The customer service staff are great but mostly kept in the dark about the sales side of the business so it is hard to explain to them the need for certain sales procedures and ways approach potential members in a way that best sets up a sale.
The hardest part of the job is generating leads. The leads from members are hard to qualify and most people know by now the approach Goodlife takes with point of sale referrals and they don't provide many qualified leads because they feel GL sales associates will call their friends (they will).
The most enjoyable part of the job was actually selling a gym membership to someone who legitimately needs it and you see they are happy with the sale and there experience in the gym. These are few and far between so it makes them especially nice. – less