Pros: free membership, salary and benefits.
Cons: long hours, poor, lazy & shady management.
I worked for GoodLife for 3 years as a fitness Advisor. The job is basically a glorified telemarketer. Overall the job was great and i learned a great deal. I was lucky enough to work in a busy location and we got a lot of walk in traffic. This took a lot of pressure off having to leave the club to find your own business. Although they provide you with a lot of tools to get the job done the training is a little shady. You have to find what your comfortable with and find a way to make it work. If you have a good manager they will train you everyday at the 3pm meetings "sharpen the saw", in my case this rarely happened. My manager was either out of the club, working out or dealing with personal issues during these times. When the district manager did their monthly meetings we would basically put on a show for them.
If you work in a location that is not so busy be prepared to do a lot of extra work and long hours and not be paid for overtime.
Room for advancement- if you apply for the assistant manager position i would strongly advise against it. The entire club is on your shoulders, the pay for the amount of work output sucks, and you will get very little support from the General Manger. The "numbers" that are reflected come from the hard work of the FA's and the AGM. If you hit your targets your GM will take all the credit for it and do very little work. The GM receives bonuses by cutting corners and piggy backing off of the hard work of the rest of the staff.Leading by example is not something they do and if they can throw you under the bus to make themselves look better they – more... will take advantage of that.
The company makes money off of the personal training packages not so much the memberships. The personal trainers are paid by commission only and have to work very very long hours. Make sure that you ask to see there certification as some of them that have worked there for over 6 months have no certification. As a personal Trainer you are more of a glorified Sales person.
The company is motivated by profit only. GoodLife will try and hide behind the "caring for the members" speech that you will hear frequently. This is just not the case. They care about profit only. For members that try and cancel their membership they are made to make an appointment so that they can be resold to. They make it very difficult for the member and really lack in customer care that way. The way they care is by directly booking them with personal trainers, some who are not certified, so they can sell big packages by using fear as a motivation. Once the member signs a contract for Personal Training they make it almost impossible to get out of it unless you move away-in B.C only. DON"T DRINK THE KOOL AID. They promote a party culture, this was taken to the extreme with the illegal drug use that was going on at both locations i worked at, namely management, so be careful of that. – less