The hardest part of this job was trying to work with the hotel vendors, and airlines to receive refunds for clients. Clients in general complaining about things that the hotels could not control, and expecting a refund.
The most enjoyable part of my job was working in my office. My co-workers and managers were amazing. It was always a relaxed environment, – more... but when it came time to work during the busy season, everyone came together and worked as a team. We always found ways to make our time and environment enjoyable and festive. – less