Customer Retention Specialists (Former Employee) – Penticton, BC – 3 June 2017
A terrible place place to work or buy. Its a scam through and through. They charge 29.9% interest, the max allowed, and usually to poor people who cant afford it. Then they just repo the product and re-lease and sell it. Management all the way to the top push ANY means to sell product.
Leasing Specialist (Former Employee) – Saskatoon, SK – 5 April 2017
No one ever wants to take responsibility for their actions. MAINLY MANAGERS. managers themselves go against store policies, never work here unless there is nothing else, best part of the day is going home, there was no enjoyable part of this job, they take advantage of their employees, dont pay overtime and you never get use your holidays unless you fight for them.
CSR - Customer Service Representative (Former Employee) – Moncton, NB – 29 March 2017
Do not work here unless you want to sacrifice your integrity, or your very soul. Management is hopeless and mercenary. If you have even a bit of intelligence - you will be the smartest person in the room. You aren't helping people, your job is to hurt them.
Leasing Specialist (Former Employee) – Mount Pearl, NL – 2 March 2017
* A Typical day at work involves making sure the showroom is 100% ready for customers.
Interacting with customers that come into the store as well as speaking to current and or potential customers over the phone.
Meeting targets that are set for that particular day.
* By working at goeasy I have learned to take initiative, yet know that being good at any job takes patience and time.
* The hardest part about working at goeasy is dealing with upset customers.
* The most enjoyable part about working at goeasy is being able to build a good, trusting relationship with customers that I see on a regular basis. This impacts the business immensely, as well as making my work day more enjoyable.
Collections Specialist (Former Employee) – Toronto, ON – 9 February 2017
Best part of the day leaving worst part coming back. Management does not care about you or any medical conditions you deal with every day and try to get time off for a medical appointment. They make you take your day off no excuses. Some staff great people stuck in a bad place. Promises of transfers closer to home for family reasons never happen.
Fsr (Former Employee) – Scarborough, ON – 5 February 2017
False promises and lazy management, no such thing as team work in this company branches fight and hate each other. They push you to sell added products that are totally useless just to make more money of struggling customers. You do not get paid overtime, managers change your clock in to make sure of that and they also change their clock ins so they can come to work very late and leave early or do not come to work at all. You are always alone in the branch (even if you just started) which means you do work that is supposed to meant for 3 people. Bonuses are a joke. Dont ever bother.
Birthday day off
pay, management, over work, long hours and no overtime
Easyfinancial provides an incredible package of benefits and fair salaries but are dragged down by their fear and inability to hire employee's externally, instead hiring internal unprepared workers into executive management positions.
In what should be a friendly, helpful customer experience is shadowed by a fast-paced, product-hungry team that would rather fool customers into taking additional products rather than provide them with the lowest cost financial assistance which they claim to do in order to hit bonus targets that are otherwise not achievable.
Just another company that claims to be here for individuals in financial crisis, but at the end of the day are motivated not by the happiness of their customers but the amount of revenue they can get out of each one.
Legal account manager (Former Employee) – Alberta – 17 November 2016
Noone wants to take accountability, lots of finger pointing, never understood the reasoning behind that. Upper Management was terrible, lots of pressure and unrealistic goals for low pay. Heavy work load and expected to put in 15 hour days and guilt tripped if you didn't. I've always been considered a high performer but not with this company. High turn over rate. Only spoke with my micromanager, was never offered the opportunity to voice my opinion to anyone else within the company. When I did voice an opinion I was chastised and told that things were not my business and don't I dare ask questions, asking questions was seen as a lack of independence. Culture was desperate and negative. Would not recommend.. Lots of unhappy employees, unfortunately.
Enjoyed the type of work i was doing, learned some invaluable skills
Micromanaged, low pay, negative atmosphere, no accountability
Assistant Manager and Retention Associate (Former Employee) – Vancouver, BC – 4 October 2016
I worked as retail associate at easyhome, but my primary duties involved delivery and at times repossession of company property, for over 6 years, including collection calls. Many times I assumed the role of acting manager when the current manager was away on vacation or management was in a period of transition, but overall I enjoyed the routine of the job, and my knowledge of procedures to confidently function in multiple roles. "The hardest part of the job?" .... repossession from families. In the end, the job was simply not challenging or fulfilling in anyway and in the end, income is the determining factor.
Financial Service Representative (Former Employee) – Oakville, ON – 28 September 2016
I worked at easy financial in Oakville since the first day they opened. At first management was great then my manager was transferred to a different location. I was an FSR and had 2 managers just not show up for work and leave, then I had to run the store myself. If you like being underpaid and tricking people who really need financial help into thinking that you are helping them , like being overworked and still told you are not doing a good enough job, then this job is for you. I would never work for them again or recommend them to anyone. Just a bunch of greedy loan sharks. If you like showing up unexpectedly to past due clients houses to tell them they are past due and try to get the money, this job is for you. YOU HAVE BEEN WARNED!!!!