Pros: Free coffee
Cons: Poor management, misleading pay and job duties, just say no.
First, the job they are asking for on here does not pay $37,000 a year, you will be offered $13.50-$14 an hour to start, that doesn't even equal $30,000 a year. Secondly, be prepared to be called in on your days off because they do not know how to properly staff for a call centre and are constantly failing service level which is thrown back at the agents.
Lastly, before you apply maybe you should check out a video that CBC marketplace did about them, really opened my eyes when I was working there and made me decide to leave.
Good luck, you will need it.