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Godiva Chocolatier, Inc
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69 reviews

Godiva Chocolatier, Inc Employer Reviews

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Great company and products
Sales Assistant (Seasonal) (Former Employee), Richmond, BCFebruary 25, 2014
Godiva was a great place to learn about new products and a new company. Management was good and informative. The hardest part of the job was helping customers that were looking for products that had been discontinued or not available in this region.
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Fun and busy place to work
Store Manager (Current Employee), calgaryAugust 1, 2013
Pros: product
Cons: hours
I love Godiva, the Brand and the experience. It is a very busy environment, therefore time goes by quickly. A typical day is to keep up with standards and deadlines. Coach and train staff to perform in a sales focused environment. Run the store and remain number 1 in the district!

I have hired the team I now have and have built rapport with them all. – more... I think the hardest part of this job is keeping up with all the expectations that are required on a daily basis. Although a challenge is good I would like most to work a fairly normal work week. The most enjoyable is the product, and the people that we get to see each day, our customers.

I realize that a very important aspect is missing and that is Work/Life balance. I would like to refocus on that which has always been important to me. – less
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A very sweet place to work
Sales Associate (Former Employee), Dunwoody, GAJuly 16, 2014
Pros: chocolate samples
I really enjoyed working here the atmosphere was so soothing. From sampling chocolates to dancing with the customers at the door it was all very pleasant. The best Seasonal Position I have ever held.
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Provide good packaging candy to the supervisors requirement.
Packer/Shipper (Former Employee), Reading, PAJuly 15, 2014
Sorting out candy and making sure its correct before shipping it out. Fast pace environment in getting as much as you can shipped out for the day.
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Laid back, fun work environment
Lead Key-Holder (Former Employee), Pittsburgh, PAJuly 9, 2014
Pros: free chocolate
Cons: pay, inconsistent hours, and heathcare
As a key holder I would always work either an opening or closing shift because I was responsible for counting the money. Most of this job was low pressure sales and emailing our sales report to our district manger. I would occasionally have inventory management and training duties.
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Fun highly professional
Sales associate (Former Employee), Wauwatosa, WIJuly 8, 2014
A typical day at work was full of customer satisfaction. I learned Godiva's reputation is a privilege to uphold. While I was present at godiva the management wasnt so warm hearted as it might be today but professional nonetheless. My co-workers were awesome to say the least. The hardest part of my job there was leaving the job altogether. The most enjoyable – more... part was making customers happy and fulfilling the needs of everyone who came in the store. – less
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A Productive and Delicious place to work!
Shift Supervisor and Sales Associate (Former Employee), Louisville, KYJune 19, 2014
Pros: chocolate!!! who wouldn't love that?
Cons: valentine's day, mother's day, easter, and the holiday season can very busy - i don't think this is a con, but you do need to be on top of your game to keep up.
I believe Godiva to be one of the best places I have ever been lucky enough to have a job. The name and quality of products exude a level of decadence that I was very proud to represent. My co-workers were more like a close family and as a team, we worked hard to meet goals and get projects done. Perhaps the only "stressful" part of working with such – more... a popular brand of chocolate are the busy seasons: Christmas and Valentine's Day; though a major influx of customers happens and lines falling out the door seem hard to manage, the days go by quickly and are full of energy from everyone. Nothing can beat working with some of the best chocolate in the world - Godiva is certainly the MOST DELICIOUS job you could ever have! – less
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Well, it started great...
Key Holder (Former Employee), Hoover, ALMay 15, 2014
Pros: chocolate, happy customers, challenging work
Cons: hostile work environment, little pay, very little room for advancement
A typical day of work began with getting the dipping machines turned on, the dipping fruit prepared, and make sure the shelves and chocolate case were filled. We generally worked by ourselves and ran the store alone on a shift. The first manager I worked under was wonderful and I loved her so much. She taught me Local Store Marketing, pristine customer – more... service skills that I took with me, and how to make people happy even when we did not have what they wanted. My co-workers were very snobby, though, and made working with them very difficult. The new manager that came in shortly before I quit did not like me at all because I was good at my job and she was threatened by me, and she cut my hours down to four hours a week until I quit. The hardest part of the job was dealing with my coworkers. The best part of the job was seeing just how happy I could make customers and how easy it was to engage them in conversation. – less
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Excellent Supervision
Chocolatier (Current Employee), Charlotte, NCMay 4, 2014
Pros: open learning environment, great people
Cons: low wage, low bonuses and low raises not proportional to workload
At Godiva, the team working the floor does a fantastic job working in concert.
The manager delegates with faith in his people, and the assistant manager makes every experience pleasant with corporate customers, travelers and loyalty members alike.

A long-time part-time employee shares constructive criticism and ideas to motivate the team, and a contract – more... employee shows up to cover shifts and better distribute the workload.

Supervisors do a fantastic job directing the flow of traffic and walking the customers to where they can see the product in its best light. Salespeople emphasize the craft of the details-- embossing, beading, and package design.

The artisan dipper is available whenever possible to demo the product with picture-window theater in the best light.

I've learned to emulate them when other projects cause them to be otherwise engaged. – less
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not a good place to work
Manager (Current Employee), wyomissing, paMay 1, 2014
Pros: good health care
Cons: toxic work environment, lots of turnover, very poor leadership
they are losing money. the culture is toxic. do yourself a favor - and dont get mixed up with them
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Great learning experience
Sales Clerk/Key Holder (Former Employee), San Juan, PRMay 1, 2014
Pros: fun and good learning experience
Cons: few hours to rest from work
A typical day in Godiva was fun and a learning experience in customer service. I learned about customer service relations and the importance of providing excellent customer service. The manager was great and was a great teacher to me and all my co-workers. Me and my co-workers all got along and created a great team work environment. The hardest part – more... of the job was to maintain everyday dales goals. The most enjoyable part of the job was having frequent customers and them wanting you to attend to them. – less
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High end Chocolate company
Store Manager (Former Employee), Skokie, ILApril 18, 2014
Pros: great co-workers
Cons: no life-work balance
Dedicated customer service
Busy atmosphere

Typical day started with dipping at least 100 strawberries
Constant upkeep on dipping thru day

Maintaining food safety guidelines
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Productive and enjoyable
Customer Care Service (Former Employee), Old Saybrook, CTApril 16, 2014
This was a seasonal job at the Godiva Call Center. Typical day consisted of answering the phone, taking orders, changing dates or product. Sometimes, if the product is already packaged, cannot change anything within the order which will frustrate some customer's. But overall, its my job to make sure the customer understands why its already packaged. – more... My experience at Godiva was great because my co-workers helped me out when I didn't know something right away. Working at a call center helped me work in a fast-pace environment. At times, you will get angry customers but it taught me to be patient and calm. – less
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Fun atmosphere
Store Manager (Current Employee), Novi, MIApril 12, 2014
Godiva is a wonderful company to work for. Employees have the ability to create a career and advance in the company.
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good seasonal work; excellent team
Customer service and sales (Former Employee), Pineville, NCApril 8, 2014
I had a good experience at Godiva. I had an overall good experience here.
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a company growing very fast
Manager (Current Employee), Canary Wharf, ENGMarch 30, 2014
Godiva is a company which is growing in the UK, however the company doesn't seems to invest in the right objectives at the right time,
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Fun place to work, very dynamic.
Chocolatier (Current Employee), San Juan, PRMarch 14, 2014
Great place to work, the team is excellent. Very dynamic, new experiences and surprises every day.
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Good for Beginners
Sales Associate (Current Employee), Orlando, FLFebruary 24, 2014
Pros: honors schedule, gives first-time employed a chance, advancement, discounts, hardworking management
Cons: disorganized, low salary, poor sanitation, poor training, manipulated industry standard
For a first job this is a great place to work. Depending on the team you have, they work hard to create a positive environment. Your co-workers are like family. Be on time, always smile, and have a positive attitude.
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Loved working here.
Sales Associate (Former Employee), Las Vegas, NVFebruary 11, 2014
Godiva was by far the best job I've had. Good people, hard working people around you at all times. Everyday was fun. Dealing with the customers and helping someone find the perfect gift or snack for themselves was always fun. Cant be to unhappy when you are surrounded by chocolate.
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Fun atmosphere and great chocolate
Store Manager (Current Employee), Mission Viejo, CaJanuary 31, 2014
Pros: great chocolate
At Godiva I've been able to concentrate on amazing customer service and have been able to grow the business in the past few years. I have trained an amazing staff that care deeply for the store and each other.

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About Godiva Chocolatier, Inc

Riding into the hearts of chocolate aficionados everywhere, Godiva Chocolatier makes and sells premium chocolate concoctions, – Read more

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