Godiva Chocolatier, Inc Employer Reviews

A typical day at Godiva would consist of helping customers find the exact chocolate they are craving with humor to go right along with it. This is a very fun and energized job. Management is very ethical and holds to core values. The hardest part od the job is not eating all of the chocolate, while the most enjoyable part of it is makin sure your customers – more... leave satisfied. – less

Flexible and supportive of your goals. The family like environment supports your ideas, and advancement. Flexible with work schedule.

A company with with a strong trademark, striving to to make it even more dominant in the minds of consumers.

My first day working there was more hectic than I thought, but I loved it. Everything was fast paced and I learned wonderful things about myself that not only am I a fast learner and I pick up quick, but that I can also multi-task. Working at Godiva has bought out traits in me that I knew I had and what I didn't know I have. The hardest part of the – more... job for me was working in such a confined space but I managed. The most enjoyable part was learning about my environment and picking up lessons on the way. I learned that a personality, hard-work, and determination with motivation will get you anywhere. – less

A typical day involved prepping cash registers and tempering chocolate immediately after entering (this was a very popular mall location, and you had to have a quick, concise routine). You had to greet customers and be ready to 'upsell' to each and every customer who came into the store, occasionally having to 'catch-&-grab' (sales technique) to bring – more... customers into store on slow days (this is not a job for shy people). You had to be willing to clean at the end of your shift, which involved emptying of all trash, mopping entire store, washing all dishes and utensils for dipping and displays, and you had to restock entire candy case for the next shift's arrival. Knowledge of POS systems and how to complete till paperwork was required of all employees.

The management at the Godiva where I worked was totally awesome. I learned quite a bit from them, and sincerely enjoyed working for and with them.

Co-workers were mostly pretty young, (as most retailers are these days) and so often there would be a employee who did not show up or call in. That was where I became a full-time employee. I was extremely reliable.

The hardest part of the job would probably be when it was a rush during holiday season, or when it was a nice day and we just got a lot of customers (store was outside in a 'strip-mall' set-up where customers enjoyed strolling around during warmer months).

The most enjoyable part of the job was being able to work with so many different types of people, in an awesome beautiful setting, right at the mall. – less

I absolutely love this job and the company. I have met some awesome people, and have learned how to do some cool stuff with chocolate. My favorite part of my job was dipping the chocolate covered strawberries. Management was amazing, and since its a small store, you have a small staff, everyone is supper friendly.

It was a great part time job for a college student. I have learned a lot and the customer base was amazing/

A typical day consisted of examining invoices, sorting invoices, and entering invoices into excel spreadsheets.

I learned the basics of accounting and how to work with the companies accounting software.

Management was friendly.

My co workers helped me get started and were helpful if I had questions.

Responsible for the onsite coordination efforts of all new store development and existing store remodels across the Godiva Retail chain. Assisted and supported all construction activities, which include but are not limited to, ensuring project cost (budget) containment, vendor relations, and adherence to construction procedures, policies and regulations, – more... and regular project status updates to the Construction Manager. – less

Started out packaging candy. After all school requirements were met, proceeded into office, acknowledged all involved in paperwork and how the company is run. Loved accounts receivable and all work involved with this job. Was my favorite out of all the other jobs I accomplished which were payables and credit collections.
Co-workers were all very very – more... nice and comfortable to work with.
Management expected duties to be done that was not involved with the current job placement I was hired to do. The good side of that was I learned so much more than I ever thought I would know for running a business and did so in my husbands business. I was his bookkeeper and manager of our office duties. – less

It is easy to sell a product that is the finest of its kind. I enjoyed helping customers, educating them about chocolate and how to enjoy it. My difficulty came when I was expected to make outside sales calls in addition to keeping the store operating. I just didn't have enough payroll hours to cover all they expected of us.

- Excellent employee perks and discounts.
- Teaches great sales technique and approach.

I Love My Job!! Honestly any job can be enjoyable or a nightmare. Your Team makes a big difference. Management team was awesome. You take what you can get from any experience its up to you to take full advantage of that. Once you make the effort Management will guide you and train you in the right direction.
You can really get great work experience – more... from working here. You learn how to communicate to your costumers and to run a business efficiently. Like with any job you have your cons and unfortunately it can sometimes can be our very own costumers giving us a hard time from the smallest things. Health care is not offered to everyone other than that I really have no complain. – less

I've been employed at Godiva for a long while and I still like it, but that feeling is slowly fading. I am called on for a numerous amount of tasks there. It is made apparent by management I am the best at tying boxes(presentation is key), I am one of a few people who can go to work and find things to do instead of standing around on my cellphone or – more... making 30+ minute personal phone calls in the back without taking a break. I don't LIE about coworkers or managers. I cover shifts when needed because sometimes I would rather be at work. The job itself is fairly easy, but we do a lot of tasks. We dip and package goods, prepare goods like cashew bark, make drinks, stock cases and shelves,... we are all involved in every aspect of the job, but some more than others. Although I still like my job, I do not like the underhanded activities involving coworkers. There are people so jealous that they will say anything to get you in trouble. One person has tried to tell management that a few of us were hostile/rude/bullies. This person has started nothing but trouble with everyone and is getting rewarded for it. Management can't trust her, but they keep her around. Things that this person does and says effects our customers as well. We deal with people who have $$, but just because they have money doesn't mean you should take advantage. I have never asked a customer for tickets to a show or any other event, but this person constantly does. It's against the way of Godiva AND the facility in which our shop is located. When guys come in our store, it is a nightmare watching her ignore other customers just to get attention. She literally throws herself at them sometimes bouncing her chest in their face.... We get customers who won't shop when she is there, because she makes them uncomfortable and invades their personal space. There are days when she is behind the register reading thru emails and will tell customers to wait at the other register although there is a line over there and she's free. Supposedly management doesn't see this type of behavior from her a lot, but they see it. I can't stand working with someone who takes 4-5 breaks a shift and then tries to act like they are the star employees. I've worked there longer than her and I don't even do that kind of stuff. Reporting issues does nothing. When problems are addressed, it is done in a way like; " Why did you take a 45 min. break?... Okay, well you didn't clock out and the store was busy... Well why didn't you help them as soon as you came back... Your projects have to wait until the customers are all set especially when the store is busy and I will have to clock you out for your break." The time adjustment never happens and that person keeps repeating the same actions. I don't like to not see results when I bring up problems. This girl would've been let go anywhere else, but for some strange reason she is still employed. I don't want to leave because of her, but it seems as if I am getting overlooked as a leader for someone who's laziness and knack for trying to start trouble is shining brightly. – less

My time at godiva was always so wonderful. I liked my job there period. they are a great company to work for unless your manager is a tight wad

a typical day at work for me was trying to get customers inside of the store, and selling chocolate

my manager sucked, she didn't really understand that I had two jobs and could not focus all of my time at – more... Godiva because it was taken away from my 2nd job at that time. The manager also schemed up a plan to get my fired because she thought I was talking about her *rolls eyes* she was pathetic but other than that everything else was magnificent. I love chocolate so working there was also a highlight of my day – less

Godiva tries to hire cheaply. The season runs from Oct. to May and then they will try to get rid of people to save costs. Few people are kept on and those that are are held back from receiving pay increases.

I truly enjoy working here but I am in need of a more stable an secure job which allows me to use %100 of my potential and grow. I can sell, I have excellent clientelling, but my limits arn't being pushed. I enjoy the company of my cowokers and always put my best foot foward. I have learned everything from sales to customer satisfaction, as well as – more... upt and our fiscal sale deadlines. – less

Travel to different accounts in the south and
Organized stockroom inventory.
Also Visually merchandised floor stock to help increase seasonal sales in Dillard and Macys department stores

Overall a great place and environment to work in . The manager was awesome and taught us lots of customer service . The hardest part of the job was working with some difficult co-workers .The most enjoyable part of the job was watching the customers leave 100% satisfied with our service and chocolate .

I was not fully trained when I got the job so the hardest part was trying to figure out things as I went but I did get things done. I was left in the store alone a lot when I wasn't supposed to so if there was something I didn't know how to do I would often times be stuck. Also I started to receive 0 hrs any and my checks came up missing on pay day – more... a few times as well. – less