Nice work environment with ample opportunity to extend your knowledge in the field of health products.
Customer Service and Sales Representative (Current Employee), Chatham, ON – September 8, 2014
Customer service job that provided extensive GNC University training on the hundreds of different products including new and upcoming products available. We offer advice to customers on health regimes as well as products to enhance their workout. Handled large amounts of cash on a daily basis as well as basic accounting skills with balancing cash control – more... at the beginning and end of each shift. There is daily goals that are required as well as basic cleaning, organizing, inventory, and expiry date checking of the products in the store. Management gives us tips and advice on ways to meet all required goals on a regular basis. We work independently as well as with co-workers for a portion of the shifts. The hardest part of the job was dealing with upset or agitated customers however I am usually able to diffuse most situations in a calm and professional manner. I enjoy being able to learn about new products on a daily basis. – less
Being able to work for a company who is recognized all around the world was amazing. One of the best things that I was able to do was communicate with the customers, and express my advice and concern to each costumer. Health & Fitness is something that has been in my life since I was a little kid. I unfortunately couldn't get much experience at GNC – more... because I had to leave due to personal reasons. But, talking Health & Fitness with customers is a great way to make a living! – less
Franchise (Current Employee), North York, ON – April 23, 2014
Pros: celebrating success
Cons: high traffic
Head Pharmacist Hiring/ firing performance reviews inventory control productivity scheduling working along with other departments dispensing meds & counselling patients Cross training staff members within the same store Working within parameter of budget ( wages & expenses )
Sales Associate (Former Employee), Langley, BC – April 23, 2014
Pros: high comission
Cons: bad management, corrupt, time theft, no loyalty
This is the worst job to work at, your hard work is not appreciated the moment your sales go down. You are automatically threatened with getting your hours cut or even losing your job. Corporate is always breathing down your managers neck, causing your manager to constantly reem you out. Worst work environment to work at. STAY AWAY.
The only good thing – more... about this job was that I met amazing people and developed my social skills. Learning about health and fitness was the best thing I could have done. It's too bad the people up above don't know how to keep their employees happy. – less
Sales Associate (Current Employee), Pickering, ON – April 5, 2014
A typical day at work was basically attending to customers needs answering questions about products, Merchandising products and cleaning. Management was really good, understanding and easy to talk to. Great co-workers who help a lot!
Sales Associate (Current Employee), Mississauga, Ontario – December 27, 2013
Pros: learning how to deal with all types of individuals
This is a great part-time job where each day I encounter different types of people that challenge me to think critically in an instant. Management is very fair and gives hours based on individual performance. The hardest part of the job is meeting sales targets on days that are not very busy.
Manager (Former Employee), 100 Bayshore Drive – December 9, 2013
Pros: promotial money's were offered.
Cons: perfect standards were expected w/ minimal training.
My satisfaction came from long term clients and personal training clientele who came in to seek advice. Through their results I gained lifetime consumers. I took the managing position to keep the original staff. You're only as strong as your team. The hardest thing I had to deal with was with politics from the higher authority; because we are corporate, – more... we need to hit certain standards, or stats I should say. GNC pushes GNC products although my research pointed at times to other ones, I hit the stats but gave my clients options. Being part of a Crew or should I say a team environment is what kept me going there. Not meaning the other stores but the particular one I was in charge of. When a corporation decides to compromise good customer service for their corporate gains-well let's just say that as an employee it's good as management, you get to see the real picture. – less
A fast pace, informative environment with many opportunites to learn.
Store Manager (Current Employee), Novato, CA – July 9, 2013
Pros: great discount on products.
In my current position, a balance must be maintained between sales and management. While being responsible for personal as well as over all sales, I am also responsible for the focus and direction of the sales to meet company goals. This requires proper training and education of all employees, as well as retraining for new products and promotions. The – more... sales floor merchandising and sales promotions are continually changing which requires great organizational skills. There is also a large amount of training material and product information that must be kept up to date, organized and readily accessible. There are many other aspects, such as communication and creating a clean and inviting environment, that make up the fast pace day to day operations at my current position. – less
Sales Key Holder (Current Employee), Markham, ON – April 6, 2013
Pros: enjoyable workplace
- help costumers with their daily needs in supplements - I learned greatly in how to care one's self in terms of health and fitness - great co-workers, enjoyable interactions - learning new products and its benefits and able to share it with costumers - able to meet new people
great chance to make money but terrible management
Sales Associate (Former Employee), Toronto, ON – February 18, 2013
Pros: great comission, great place to work if you like fitness/nutrition
Cons: poor structure and management, treated sales reps like disposable items
worked for two years as a sales associate, but managers changed three times while i was there. Two were terrible and whoever hired them obviously didnt know what they were doing. The only good manager we had stuck around for a month before he was promoted. Constant head butting with the manager made a bunch of us quit, turnover rate is ridiculous at – more... small locations. – less
Sales Associate (Former Employee), North Bay, ON – November 5, 2012
Pros: opportunity for commission
Cons: balancing school with work
Provide courteous, professional customer service when promoting products and services. Conversing with customers on what they would like to do with regards to working out and having a healthier life. Steer them towards a path that will help them accomplish those goals. There were few other co-workers which was good at establishing friendships within – more... the workplace. The hardest part of the job would be that there were times where you would be the only one working, and when the store would get busy it would be a challenge to handle all priorities. – less
Enjoyed working with the associates at this location.
Sales Associate (Former Employee), Barrie, ON – June 13, 2012
Assisted customers in need of herbal products, to obtain their goals. Was trained in various levels of digestive health, and completed GNC University, class 1 The Nutrients. Management was good to the employees at this site, allowing them the freedom to do their jobs correctly. Enjoyed working as a team with other associates or independently. The hardest – more... part of the job, was multitasking, weather dealing with customer, relining the store, dusting and basic merchandising, along with daily emails and other management assignments. The most enjoyable part was seeing a customer go away with a smile on their face, completely happy with their choices and experience within the store, and knowing that you would see a happy customer again. – less
Sales job where you have to put the company's ideas before the customer's needs.
Sales Associate (Former Employee), Calgary, Alberta – May 15, 2012
Pros: enjoyable, social environment
Cons: sales quotas
Great place to work. Talking with customers was fun and enjoyable. However, the company had stats to be met for selling specific products that didn't always match up with what a customer may need. This creates issues between selling what the person needs and what the company feels they should buy. I learned a lot about the types of products and how – more... they can aid in people's health. Co-workers were fine, it's always a toss-up, but most of the time I was on my own anyway. GNC places too much importance on stats. Get rid of the stats and sell what the customer needs and this job is perfect, but until then, it's not quite there. – less
Sales Rep (Former Employee), Brampton, ON – November 15, 2011
GNC was my favorite job. It had to living a healthier life and i enjoyed the people i worked with. It was indeed a pleasant workplace. The scheduling was great because it worked with my lifestyle and there was enough shifts all the time. I liked what i was doing and the products i was selling therefor related to them better and was a great sales person. – more... I enjoyed working here and would work there again anytime. I recommend GNC to everyone. It truly changed my life – less