Great workplace but with a large focus on making as much profit as possible.
Sales Associate (Former Employee), Richmond, BC – December 15, 2015
Pros: Interacting with customers on a regular basis
Cons: The focus on profit and not customer service
A typical day at work would involve making sure all of the shelves are presentable and clean while helping all customers find the specific product for their needs. I learned how to ask the right questions to be able to pick the best product fort he customer so they do not buy the wrong item. All of my coworkers were extremely outgoing and nice people who focused on helping a customer in the best way they could. The hardest part about the job was the companies extreme focus on selling as many products to a single person as possible. This caused every employee to be rated upon how many items they sold and how much profit they gave the company. This was hard for me to deal with as it felt unethical to me to attempt to sell someone a product that I know they do not need nor want. I was reprimanded many times by my manager for my lack of up selling products.