Shipping Coordinator / Receptionist
Global Vision, Inc. - Montréal, QC

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SHIPPING

  • Lead communications within the Shipping / Receiving area. Schedule and Coordinate both Domestic and International freight forwarder transactions.
  • Ensure freight forwarders are selected based on company objectives for cost and delivery.
  • Maintain Shipping records, including providing tracking or shipping history information to customers on request.
  • Prepare Shipping paperwork as well as completes shipping transaction in appropriate systems.
  • Provide guidance to others within the Shipping / Receiving area.
  • Communicate status of Shipping / Receiving activities to appropriate personnel.
  • Review and audit freight bills for billing accuracy. Respond to billing questions from external freight payment services.
  • Formally document new or changed procedures. Identify who requires training and execute training if needed.
  • Maintain knowledge of current international import/export regulatory requirements. Update applicable standard operating procedures as necessary.
  • Effectively lead cross-functional root cause and corrective action to resolve customer-related shipping issues.

RECEPTIONIST

  • Greet and register guests in a prompt, pleasant and helpful manner.
  • Operate the company switchboard by responding to incoming calls, routing calls to the appropriate individual / department, taking and relaying messages.
  • Manage incoming and outgoing mail.
  • Order office supplies, and keep supply room organized and well stocked.
  • Provide general administrative support / clerical duties as needed.

REQUIRED QUALIFICATIONS

  • To hold a minimum of DEC (Diplôme d’Études Collégiales).
  • To possess a minimum of 3 to 5 years experience in an administrative role.
  • To communicate effectively in both English and French.
  • To possess strong knowledge of MS Office.
  • To possess strong organizational and planning skills.

REQUIREMENTS

  • To be able to work independently without lacking motivation and self-orientation.
  • To be self-disciplined and reliable with action items and deadlines.
  • To possess strong communication and interpersonal skills.
  • To possess strong problem solving skills.
  • To be able to handle multiple tasks and demands.
  • To be able to execute tasks quickly and accurately.

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About this company
Global Vision is the world leader in the design and delivery of automated proofreading solutions. Companies from around the globe rely on...