Shipping Coordinator / Receptionist
Global Vision, Inc. - Montréal, QC

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SHIPPING

  • Lead communications within the Shipping / Receiving area. Schedule and Coordinate both Domestic and International freight forwarder transactions.
  • Ensure freight forwarders are selected based on company objectives for cost and delivery.
  • Maintain Shipping records, including providing tracking or shipping history information to customers on request.
  • Prepare Shipping paperwork as well as completes shipping transaction in appropriate systems.
  • Provide guidance to others within the Shipping / Receiving area.
  • Communicate status of Shipping / Receiving activities to appropriate personnel.
  • Review and audit freight bills for billing accuracy. Respond to billing questions from external freight payment services.
  • Formally document new or changed procedures. Identify who requires training and execute training if needed.
  • Maintain knowledge of current international import/export regulatory requirements. Update applicable standard operating procedures as necessary.
  • Effectively lead cross-functional root cause and corrective action to resolve customer-related shipping issues.

RECEPTIONIST

  • Greet and register guests in a prompt, pleasant and helpful manner.
  • Operate the company switchboard by responding to incoming calls, routing calls to the appropriate individual / department, taking and relaying messages.
  • Manage incoming and outgoing mail.
  • Order office supplies, and keep supply room organized and well stocked.
  • Provide general administrative support / clerical duties as needed.

REQUIRED QUALIFICATIONS

  • To hold a minimum of DEC (Diplôme d’Études Collégiales).
  • To possess a minimum of 3 to 5 years experience in an administrative role.
  • To communicate effectively in both English and French.
  • To possess strong knowledge of MS Office.
  • To possess strong organizational and planning skills.

REQUIREMENTS

  • To be able to work independently without lacking motivation and self-orientation.
  • To be self-disciplined and reliable with action items and deadlines.
  • To possess strong communication and interpersonal skills.
  • To possess strong problem solving skills.
  • To be able to handle multiple tasks and demands.
  • To be able to execute tasks quickly and accurately.

About this company
Global Vision is the world leader in the design and delivery of automated proofreading solutions. Companies from around the globe rely on...