Pros: i received lunch voucher for working overtinme to complete a job
Cons: long overtime to complete a job
Typical day at work, take customers call requesting for their certificate and add it to my to do list, calls for overcharge on their invoice I dispatch to another employee. I learned to update customer profile and and deleting contact name. I process letters and certificates and mail to customers. I am a perfectionist and I learned that is not everything I can be perfect in, like sending certificate and it does not line up all the time. hardest part of my job is when I cannot get a hold of a manager and the customer do not want to leave a message and you cannot page, what I usually do to ask if I can put them on hold and physically deliver the message. The best part of my day is when I have to teach co-workers how to use Excel.