Administrative Assistant (Former Employee) – Mississauga, ON – 3 September 2013
Typical day at work, take customers call requesting for their certificate and add it to my to do list, calls for overcharge on their invoice I dispatch to another employee. I learned to update customer profile and and deleting contact name. I process letters and certificates and mail to customers. I am a perfectionist and I learned that is not everything I can be perfect in, like sending certificate and it does not line up all the time. hardest part of my job is when I cannot get a hold of a manager and the customer do not want to leave a message and you cannot page, what I usually do to ask if I can put them on hold and physically deliver the message. The best part of my day is when I have to teach co-workers how to use Excel.
I received lunch voucher for working overtinme to complete a job
Summer Student (Former Employee) – Mississauga, ON – 16 January 2018
GSK provides a welcoming and motivating environment for all employees. As a summer student, I was encouraged to step out of my comfort zone to learn new skills and develop existing ones. Management is very transparent and open to ideas from the entire team.