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Genuine Parts Company/NAPA Auto Parts
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424 reviews

Genuine Parts Company/NAPA Auto Parts Employer Reviews

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Retail sales and service with customer satisfaction key.
Hub Coordinator/Manager (Current Employee), 321 Valley Ave Birminghm Al 35209March 26, 2014
Steady work with first class training for improving retail sales and customer satisfaction. Employees are fun to work with. Upper management focused on company as well as employee success in business. Bonus and benefits are better than most companies in the automotive parts field.
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fun and productive company to work for
Delivery Driver (Current Employee), New Orleans, LAMarch 24, 2014
Pros: great pay
Cons: short of staff in my store
Fun place to work with great management..everyday you can learn something new about the automotive business and there is room for growth
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Very fun place to work.
Retail Sales Associate (Former Employee), Waupun, WIMarch 20, 2014
Pros: great friendly work environment.
Cons: not alot of room to work up in the company.
If you work hard you will be able to work your way up to manager position in time. Easily a place to make a good career out of.
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Very good place to work
Driver (Former Employee), Miami, FLMarch 20, 2014
Pros: some times free food.
I loved my co-workers, the benefits was very good. It is a very good company that care about the employs.
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prodctive
Delivery driver/ Dispatcher (Current Employee), Santa Clara, CAMarch 18, 2014
daily stock
delivery everyday
pull orders
deal with costumers everyday
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Great working experience
Automotive Parts Salesperson (Former Employee), Yorkville, NYMarch 13, 2014
I meet great people. Working with customers was wonderful. I learned more about automobiles from my co-workers.
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Its an Okay work Place
Automotive Parts / Outside salesperson (Current Employee), Tehachapi, CAMarch 10, 2014
Pros: meet lots of good people & work in a field, that you can help people, that have a specific need:
Cons: the occassional irriatating and or rude customer:
Most of the time fun and Rewarding, Sometimes Stressful, looking for advancement type career Opportunities
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Fun place to work.
Lead Dock Loader (Former Employee), Fontana, CAFebruary 28, 2014
Its a fun place to work overall pay is ok and the management needs to educate themselves better.
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GPC/NAPA was a professional environment with always something new to learn
Systems Analyst/Customer Service (Former Employee), Circle 75 Parkway Atlanta,GaFebruary 27, 2014
Pros: salary and great holiday parties
Cons: design decor of interior
I was a system analyst for NAPA TRACS, their individual program for mechanics and individual NAPA stores.
I learned about the system based upon UNIX.
Co-workers were helpful in learning new aspects of support.
I enjoyed very much walking customers through steps that were difficult for them. I also enjoyed learning new avenues of the IT field.
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Productive, great atmosphere and nice coworkers
Dispatch Supervisor (Former Employee), Lincoln, NEFebruary 24, 2014
Get there about 730, send out parts that came over night, pull parts on orders, dispatch/track drivers, set lunch schedule for drivers and send to lunch, and check in some of the UPS shipment (other part is for the inventory crew).
What I learned at this job is that everybody working at the store plays a key part in the success of the business, and – more... missing anyone out of the crew makes the rest of the crew work a little harder to cover the missing person which after so long can start to make the company not be efficient and can take a toll on the company's success.
My co-workers at Napa are some very awesome people.
Hardest parts: Lacking other employees and larger orders in a higher demand time during the day.
The most enjoyable parts of the job were almost everything to be honest. – less
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Great Place
o Cashier (Former Employee), Wartburg, TNFebruary 24, 2014
I loved the enviroment. The employees and my employer made me feel comfortable in my work place.
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Great place that makes you feel good about your work
Counter/Delivery Driver (Current Employee), Ada, OHFebruary 23, 2014
Great place to work. Goal oriented and everyday is different. Hardest part of the job is trying to help customers that didn't know what they needed.
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Always productive
Deliever Auto Parts (Current Employee), Hayward, CAFebruary 22, 2014
Pros: sometimes we would get free pizzas which was nice
Cons: no healthcare and no raise for the last 3 yrs no holiday pay and no sick leave
Love the people I work for
Always on time to work never called in sick unless absolute sick
My co workers are great
Management is good but recently have a new assistant manager and he is trying to change everything and making co workers and myself un happy here I have been here 7 yrs and have loved going to work everyday.
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Driver
customer service (Former Employee), Leeds alFebruary 16, 2014
Delivered parts to shops. Took payments, Cleaned, posted payments, stocked
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WORST COMPANY TO WORK FOR - YOU ARE SLAVE LABOR!!
Territory Sales Rep (Former Employee), Albany, NYFebruary 16, 2014
Pros: strong branding, like the auto aftermarket
Cons: management, bonuses being cut, long long hours!
I was a territory sales rep and it was the worst experience I ever had. Overbearing management that will work you 60-70 hrs for a mid range income. They take you away from your territory to do janitorial duties. The store owners run the dc and they cheat and steal from you and it doesn't matter. New management comes in every couple of years and wipes – more... out the current sales staff. Do yourself a favor and stay away. – less
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Average place to work
Assistant Manager (Current Employee), Stevens Point, WIFebruary 16, 2014
Pros: continuing to work at sanimax, a company that i believe in
Cons: long hours, inexperienced management
It entailed long hours with not much work to do. Management was sketchy, the Manager did not have the knowledge needed to lead at his level
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stable company
Accounts Receivable Specialist (Current Employee), Duluth, GAFebruary 14, 2014
Pros: i am busy from start to finish
Cons: more work than time in my work day
I work a typical hourly 8 hour work day. My day begins with reports, checking voice mails/faxes and emails. Then the phone calls start and do not end until my shift ends. My job requires a lot of research and I need to pay attention to detail as I am managing hundreds of accounts each day.
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will never work for these owners again
Store Manager (Former Employee), Nashville, INFebruary 10, 2014
Pros: napa as the main co. has availibility of parts.
Cons: not monitoring what independent owners do to represent their company.
Southern Indiana Parts, inc has owners that will lie straight to your face. They make up things just to fabricate for their own gain. Nom consistency or honor in what they do with their employees or customers.
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One on one experience with customers
Front Desk Clerk (Former Employee), Grangeville, IDFebruary 8, 2014
Got along well with my co-workers, worked lots with inventory, made sure there was customer satisfaction.
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Great company with good customers
Delivery Driver (Current Employee), Tampa, FLFebruary 8, 2014
Pros: employee discount on parts plan
I've worked here for two years, it's a good company to work for they have good benefits. The customers are loyal and easy to get along with.

Genuine Parts Company/NAPA Auto Parts Photos