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Genuine Parts Company/NAPA Auto Parts
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371 reviews

Genuine Parts Company/NAPA Auto Parts Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Driver
customer service (Former Employee), Leeds alFebruary 16, 2014
Delivered parts to shops. Took payments, Cleaned, posted payments, stocked
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WORST COMPANY TO WORK FOR - YOU ARE SLAVE LABOR!!
Territory Sales Rep (Former Employee), Albany, NYFebruary 16, 2014
Pros: strong branding, like the auto aftermarket
Cons: management, bonuses being cut, long long hours!
I was a territory sales rep and it was the worst experience I ever had. Overbearing management that will work you 60-70 hrs for a mid range income. They take you away from your territory to do janitorial duties. The store owners run the dc and they cheat and steal from you and it doesn't matter. New management comes in every couple of years and wipes – more... out the current sales staff. Do yourself a favor and stay away. – less
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Average place to work
Assistant Manager (Current Employee), Stevens Point, WIFebruary 16, 2014
Pros: continuing to work at sanimax, a company that i believe in
Cons: long hours, inexperienced management
It entailed long hours with not much work to do. Management was sketchy, the Manager did not have the knowledge needed to lead at his level
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stable company
Accounts Receivable Specialist (Current Employee), Duluth, GAFebruary 14, 2014
Pros: i am busy from start to finish
Cons: more work than time in my work day
I work a typical hourly 8 hour work day. My day begins with reports, checking voice mails/faxes and emails. Then the phone calls start and do not end until my shift ends. My job requires a lot of research and I need to pay attention to detail as I am managing hundreds of accounts each day.
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will never work for these owners again
Store Manager (Former Employee), Nashville, INFebruary 10, 2014
Pros: napa as the main co. has availibility of parts.
Cons: not monitoring what independent owners do to represent their company.
Southern Indiana Parts, inc has owners that will lie straight to your face. They make up things just to fabricate for their own gain. Nom consistency or honor in what they do with their employees or customers.
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One on one experience with customers
Front Desk Clerk (Former Employee), Grangeville, IDFebruary 8, 2014
Got along well with my co-workers, worked lots with inventory, made sure there was customer satisfaction.
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Great company with good customers
Delivery Driver (Current Employee), Tampa, FLFebruary 8, 2014
Pros: employee discount on parts plan
I've worked here for two years, it's a good company to work for they have good benefits. The customers are loyal and easy to get along with.
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good learning experience
Counter sales (Former Employee), Mooresville, INFebruary 7, 2014
A typical day involved ordering parts, taking phone calls, helping customers, and stocking shelves. I learned a lot about the automotive industry. The management was decent depending on where and whom you work for. Coworkers were also great depending on were you work. The job was fairly easy unless you have an oddball vehicle and you have to find the – more... right part. – less
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NAPA
Customer Service Representative (Former Employee), Milford, PAFebruary 5, 2014
Pros: good boss, and co-workers, enjoyed solving customers issues
Worked full time as a Customer Service Representative, I assisted customers with auto parts and payments on their databases. Had to use their databases to look up parts. I was a key resource for resolving customers issues. Inbound customer service orders and efficient speed and accuracy with the company's databases. All the co-workers were very nice. – more... The boss was very nice to me and everyone. The enjoy helping customers and there issues. I learned how to use their databases quickly. I learn very quickly. I left to go to college to purse a career. – less
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Great job type and peers, poor poor Manager
Counter sales, Commercial (Former Employee), Heath, OhioFebruary 4, 2014
Pros: employee discount, good work hours, some holidays off, weekends off, good people to work with
Cons: poor managment, short lunches, no structured training, being cursed at each day, benifits not great
Love the job,customers, and staff. Managment is not trained at all, He has been there to years and has no managment skills. Manager cursing at employees in front of peers and customers. I have been in the Managment field for several years, I have never seen such a poor example of Managment. I love learning new things each day it gives you a sense of – more... accomplishment. – less
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It was great because of the people that owned the buisness
Customer Service / Sales Associate (Former Employee), Arlington, WAFebruary 3, 2014
it was fun opening and closing you learned something new every day operated by the owners they taught me a lot
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Very good family owned business.
Sales Associate/Delivery (Former Employee), Sweetwater, TXFebruary 2, 2014
When I started to work there I knew very little about anything. So of course I was looked down upon by the other associates. That made me learn more and pull my own weight and in no time I was able to show them I had come a long way with taking the time to listen and learn.
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love workin in warehouse
Forklift Operator and delivery driver (Former Employee), Decatur, GAFebruary 2, 2014
Pros: discounts on car parts
Cons: overtime hourrs was optional
making customers happy delivering parts though out metro atlanta we had great managers and hard workin employees
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Productive and fun workplace
Sales Associate (Former Employee), Snyder, TXJanuary 31, 2014
Pros: great benefits
Cons: pay not so great
Learned a lot about vehicles and enjoyed every part of the job until it became too much for me physically lifting over 100 lbs when no strong help was around. Co-Workers get along like family.
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I enjoy working at the auto parts store with other employees.
Sales (Current Employee), Groesbeck, TXJanuary 29, 2014
I start the day by checking in new inventory, fixing the display shelves, and organizing supplies for the days deliveries. I then
wait on customers in a helpful and friendly manner.
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Fast paced work environment, lacked management.
Commercial Parts Manager (Former Employee), Ames, IAJanuary 29, 2014
Pros: great customer experience, very fast paced workplace.
Cons: short staffed with no manager to hire more employees.
The first two years there was a full time store manager, for the next 3 years there were a series of management trainees that floated through but no consistent management other than myself. I frequently worked over 80 hours per week and only had every other Sunday off.
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OK
Integrated Business Solution Manager (Current Employee), New York, NYJanuary 28, 2014
Very high expectations from management down to driver. Easy to get promoted because area is growing but pay for NYC is insufficient.
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owner had a stroke
Sales & Manager (Current Employee), Fort Lauderdale, FLJanuary 27, 2014
His wife took over with no experience and has
cut 2 positions out leaving us short handed every day.
After 20 years I understand how the business should be run:
like it was before he had the stroke.
If that had not happened I would never look for a new job
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aways something to d
Inventory Control Manager (Former Employee), Houston, TXJanuary 26, 2014
great company, good 401k and hours, shy is the limit, great co-workers, clean stores
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this was outside of country nice start during finish school.
Cashier (Former Employee), San Diego, CAJanuary 22, 2014
Pros: learned a lot
Cons: was not good pay
everything that have to be with administration related, payrrol, inventory, purchases, accounts receivable, payable, deposits, taxes, great enviroment.

Genuine Parts Company/NAPA Auto Parts Photos