Pros: some good customers that were great people, co workers
Cons: wages, health care, constantly changing schedule, you can be fired at any moment without any warning
To start, I worked for several "privately" owned Napa stores. The GPC stores are NOT what I will be talking about. I have no experience in a GPC (corporate) store.
I was "let go" because of a supposed customer complaint. A complaint that was never substantiated, nor even described. I was one of the higher paid employees for an owner that had 7 stores. – more... In 4 months time, around 10 people were "let go" for the same exact reason, with no explanation given to a single one of them.
They were also some of the highest paid.
Our replacements were all entry level, minimum wage employees.
In general, after working for 3 different owners in 3 years I found that there were maybe 1 in 20 employees that were happy.
My advice: Do not work for napa. They used to be better than their competitors, but are now quickly falling in line with their competitors.
Read other peoples reviews before you consider a career in aftermarket Auto Parts sales. And if you still want to work this type of job, find yourself a decent car dealership to work at. You will have a much happier life.
The above was my experience, and I have met hundreds of former employees that have similar stories. Do some research and save yourself a few wasted years of your life. – less