Find companies:
Genesys
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
16 reviews

Genesys Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good
PLSQL Devloper (Former Employee), mumbaiAugust 12, 2015
working with Creatif is good experience. Very supporting people and its the place where we can grow. small company but expected to grow.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good company with exclent collegues
Senior Technical Support Engineer (Current Employee), kyivJuly 9, 2015
I have been working for this company more that 2 years and I love it. Easy communication, friendly people. They always support you.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Employees work well together to give great customer support
Graphic Designer (Former Employee), Alpharetta, GAJune 24, 2015
Enjoyed working with the team I was in. It was a very high impact effective team. Learned a lot about working remotely across timezones.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Place To work
Sr. Principal Solutions Engineer (Current Employee), Charlotte, NCJune 15, 2015
Pros: Fast Growing
Cons: Lack of formal training - more informal
Fast growing company that continues to do very well in the industry. Very strong partnerships with partnerships with Microsoft and Apple.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Legacy company building unnecessarily complex software.
Architect (Current Employee), Daly City, CAJune 1, 2015
Pros: Distributed team
Cons: Serious lack of trust, overly complex software.
Strong not invented here mentality and strong mistrust of new people. Trust takes years to build. Still view people from decades old acquisitions as "new" people.
Overly complex products.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive, options for fun, friendly enviroment
Design Engineer, Field Department Coordinator (Former Employee), Kansas City, MOMay 28, 2015
Typical day was discussing customer projects and working through obstacles to get deadlines done. Very friendly environment.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Billing & Collections Analyst (Current Employee), Burlington, MAJanuary 30, 2015
SoundBite Communication was bought by Genesys over a year ago. This company has been transitioning over to Genesys as it acquired additional companies.

This is a great place to work, we moved to a new location in Burlington. There is unlimited vacation, flexible with working from home. Many perks!

Unfortunately the Finance Department is being relocated to the Corporate Office out of state in the near future.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Temporay assitant revenue accountant
Assistant Revenue Accountant (Former Employee), CrowthorneOctober 13, 2014
No real chance to assess as holiday cover on very sort term contract
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It's a nice starter job
Lead Operator/Training Mentor (Former Employee), Manassass, VaOctober 1, 2014
Pros: good atmosphere. nice people.
Cons: bad pay. lack of upward mobility.
This is a good starter job. Something to do in college or when you're figuring out your life. Or if you're a bit older and want something easy. But it isn't a career. There just aren't enough positions for people to move in to, so eventually you end up waiting for someone to move, get pregnant or retire so that you can get a promotion.
The people are great though, and the managers are great people. It's just an environment where you will have to settle eventually.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Database Analyst
Database analyst (Former Employee), Kansas City, MOAugust 12, 2014
Work in conjunction with the Operations Manager developing tools to improve company processes, applications and information management in general. Help develop applications to track inventory and ordering parts for production from conveyor belts to custom design machines. Understand the overall operations of the company and create applications designed with the end user in mind, while making sure they don’t interfere with other departmental processes.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Genesys has changed for the worse
Director (Current Employee), USOctober 29, 2013
Pros: pay
Cons: management
Genesys has changed from being a great place to work to stripped down ill, skeleton of its former self. The management does little for the staff but is only focussed on top and bottom line regardless of the consequences for the staff. No team work anymore, no fun, not a great place to work anymore.

The people there are great but are stressed and afraid for their jobs with the layoffs happening on a weekly basis.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Culture that no longer values contributions of employees
DIRECTOR (Former Employee), Daly CityJune 27, 2013
Pros: growing company
Cons: rapid change including layoffs in the past year
I worked for Genesys for over 12 years. In the beginning the culture was very engineering focused concentrating on good products with a strong sense of collaboration. When I left, the culture was very focused on productivity with impossible demands for workload. The company's products are still very good, but most of the employees are concerned about layoffs, don't trust management and don't see a real payoff for individuals in a coming IPO. The most enjyoyable part of working for this company is the true international atmosphere.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
decepcionada
Monitoria de qualidade (Former Employee), São Paulo, SPAugust 6, 2015
EU fui funcionaria e amei estar dentro da genesys
so que por funcionários não tão qualificados fui desligada e ficou bem claro que a supervisoras não foram com minha cara,e levando para o lado pessoal fui desligada.
Não tiveram ne,nhum tipo de consideração,pois para que desenvolvesse o trabalho que me foi,oferecido eu tive que investir,realizei compras assim colocando minha família em situação
precária e ainda deixando faltar suprimentos alimentar para meus filhos que são menores.
Não tive chance nen de aprender e me desenvolver,fui descartada como um objeto sem valor.
Assim mexeu com meus sentimentos pessoal e me senti ofendida
Mas enfim estou viva e a vida prossegue tenho muito que aprennder e sei que a vida me dara chance para vencer
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Les aspects les plus agréables de mon poste
Training & International Development Manager (Current Employee), Issy Les MoulineauxJuly 18, 2015
Pros: Salaire et reconnaissance
Cons: Opportunités de carrière limitées
Responsabilités internationales
Management d'équipe
Développement commercial à l'international
Satisfaction client
Esprit d'équipe
Scope multiculturel
Challenges (Objectifs à atteindre)
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Prettig bedrijf om in te werken
VP Prof. Services EMEA (Former Employee), NaardenNovember 17, 2014
Pros: vrijheid van handelen
Cons: veel wisselingen in management
Genesys is een marktleider in de contact center software omgeving. Een innovatief en sterk groeiende onderneming.