Pros: an hour for lunch (depending on your shift), it's a sit down job, not too hard
Cons: all about the call volume and less about the people calling in for help and information
I found General Dynamics to be a stressful place to work. You're graded on each phone call and they do come back to back most of the time. Your entire work life there seems to revolve around a score card. Nothing is consistent, not your locker, not your desk, they move you around several times. I was there 6 months and my desk was moved 3 times as was my locker. Oh and each call is timed! So rather than taking your time to help each person you are expected to take as many calls as possible while giving them accurate information. Less than 5 minutes is desirable. Not nearly enough time to properly help because you start looking at the clock and rushing them off the phone. It's my opinion this needs to change!