3RD PARTY INBOUND CALL CENTRE FOR ROGERS
Inside Sales Rep (Former Employee) – North York – June 9, 2015
Don't know where to begin. This place is absolutely terrible. I lasted 7 months i don't know how people last more than 3 years. The co-workers are nice and friendly, but the Team Leaders on the rogers floor are clueless. Management is mismanaged. There is no communication between middle management and upper management.
People get fired and hired all the time. In my time at Gemma i seen TL's get fried and hired, Production Managers get fired even the Chief operator of Gemma left the job.
And oh yeah, if you dont make sales you wont LAST. be prepared to be hounded for sales but stupid TL's who don't even know how to use the systems. Get ready to be underpaid and over worked. If you are looking for a dead end job to get by this is the job for you.
UNPAID BREAKS, LOW HOURLY PAY, NO COMPANY CULTURE, POOR MANAGEMENT