Small Business Account Representative (Former Employee), Weldon Springs, MO – February 6, 2014
Pros: awesome co-workers
Cons: little pay
Working at GC was awesome until I realized how much work they actually had me doing for the amount of pay I was getting. I had a good position but was low on the totem pole. I was also very good at what I did, therefore they handed me more and more work but refused to give me more pay. After several outstanding reviews the highest my pay increased over – more... two years was forty-nine cents. – less
Customer Service/Sales Rep (Former Employee), Mesa, AZ – January 29, 2014
This was a great place to be at. A typical work day was pretty easy. We would answer call on behalf of Apple. I learned how to be a leader of a working team, and take charge when It was needed, My co-workers where awesome. Most enjoyable part of the job was being able to help customer get the answers and products they where looking for.
Sales Representative =Full-time (Former Employee), El Paso, TX – September 23, 2013
Pros: possitive environment
I really loved this job we would take about 25 phone calls a day everybody was very friendly I enjoyed learning new things about our economy and how it works. Our managers were always making sure we were taken care of.
Telephone Operator (Former Employee), Chesapeake, Virginia – September 4, 2013
Pros: talking with people from all over the world.
Cons: unhappy customers.
Troubleshooting customer needs. Charging Customer accounts. Answering questions relating to the company, directing customer to proper department. Making sure the customer is happy at the end of the call.
Supervisor - Customer Service Representative (Former Employee), Lakeland, FL – July 23, 2013
• First Line contact for escalation calls with customer issues. • Ensure that escalations are managed with corporate integrity and meet standards that retains client base. • Served as a trainer and mentor for new hires and probationary employees. • Provide process improvement opportunities that lead to the evolving efficiency that produce savings and – more... productivity. – less
Certified Mac Expert/Computer Sales Consultant (Former Employee), Mesa, AZ – July 23, 2013
Pros: great pay, rewards, bonuses for great attendance
Cons: i wasn't really fond of how requesting time off works.
Working at GC, I feel I learned a lot more workplace skills.. I learned how to build a positive effective relationship with clients and the people around me in the workplace. I learned how to find out what people want, and what they really need, whether it be for business, or for personal use. The hardest part of the job was actually the most enjoyable – more... part of the job. That was to basically listen to the customer, and determine their needs. I'd recommend GC to anyone that wants to build customer service and sales skills. – less
Customer Service Representative (Former Employee), Copperas Cove, TX – July 15, 2013
I worked lots of over-time and reaped the rewards of my hard work and dedication by means of all different types of incentives, such as daily drawings for assorted prizes, free lunches served at our desks, etc. The pay was pretty good for this area also.