Poor Management/No Job Security
SMB Account Executive/Business Development Rep (Former Employee) – Fort Myers, FL – 18 May 2017
Gartner looks great on a resume, as well as the connections you make with c-level executives and Analysts. As a top achiever, a mentor/coach and a shadow lead who introduced candidates to Gartner's culture, I was dissappointed in how abruptly SMB shifted away from my morals and values. I found my achievements meant little and my job was never secure (all things I was told to tell applicants) "Limitless opportunity" was very limited and the culture became very corrupt. My manager was known for how much business she brought in, but never interrogated for how she sold it. She taught my team how to deceive my clients, lie to them and manipulate them to bring in a deal. Her email editing and forging skills were spectacular - she was valued for this behavior by VP's. Playing the corporate politics game is crucial here (but this is likely relevant for all SMB sales careers). Because services are sold through manipulation and when they weren't needed, retaining the accounts was nearly impossible. SMB will need to make some big changes if they want to save the department (hence the downward spiral many of us 2-year vets have experienced). Summary: Ask a new SMB Gartner rep and they'll say Gartner is awesome. Ask someone who has been there for a couple years... odds are they are trying to get out ASAP. My advice would be to get many alternative thoughts on Gartner before you apply. Current reps are compensated very nicely for telling you what you want to hear.
Young atomosphere, great resume builder, good pay for being straight out of college
Poor management, no job security, misleading incentives