Great job security, but poor wages.
Product Support Specialist (Current Employee) – Salem, OR – 17 January 2018
I love the hours, typical 8-5 Monday through Friday job with weekends and paid holidays off. The paid vacation time given is phenominal, as are the benefits. Medical, dental, and FREE vision care. The 401k match is the best I've seen offered so far. Yearly Thanksgiving gift cards and Christmas bonus'. This is how they keep people here, but the pay is not competitive. The yearly raises and reviews are disappointing. We lose great, funny, hard working people due to this. This place was a really fun place to work for when I first started out, but since the company has expanded and there are new people in charge, they are cutting department positions and demoting agents to save money. People aren't the fun selves they used to be. Everybody looks sad, and don't put forth the effort in working, because it has become more corporate. Everybody used to come to work and do their job great, but now managers are micro-managing everyone and it is not fun anymore. The very few fun co workers that are left are what keeps me going, aside from the great benefits.
Great benefits. Great work hours.