Great place to develope skills
Product Support Specialist 2 (Current Employee) – Olathe, KS – 23 January 2017
On a daily basis I work with customers to determine what best serves the customer's individual needs. I provides “how to” assistance and support on consumer devices by answering phone calls and emails. I monitor and document then report failure trends in Garmin equipment while identifying and recommending improvements in Garmin products. I answer inquiries and requests regarding products, orders, pricing and other services offered by Garmin. I Mentor new hires, guiding them through their daily routine. I train in a class room setting or one-on-one to solidify procedural concepts and product knowledge.
Garmin is a amazing place to work. I have grown so much since I started here. Management is open and approachable, teams are focused on growth and level of service being offered.