Brand Representative (Current Employee) – Vancouver, BC – 19 January 2017
Working at Old Navy (Gap Inc.) has been very interesting and fun. I've learned a lot, and had so much fun in the process. One of the best things for me is how incredibly flexible the workplace is (at least at my branch).
Very energetic place to work, lots of fun
Physically demanding job (watch out for long shifts)
Cashier/Sales Associate (Former Employee) – Toronto, ON – 13 December 2016
This is one of the better jobs I have had. Great coworkers, sweet discount (50%). The one major downside is that because Gap has a higher price point than somewhere like Old Navy (even though it's run by the same people), it attracts lots of richer people. I once had a woman come in looking for a winter jacket to replace her 2 y/o daughters Prada winter coat! Hardest part of this job is keeping your cool with entitled and impossible customers, as well as some of the early start shifts (for restocking the floor, starts around 6am).
Sales Associate (Former Employee) – Calgary, AB – 5 October 2016
It was fast paced at times, there was always something to do. At the beginning of working there it was fun and it was a placed i loved to go to but a couple months later management had changed and it felt like i didn't belong, or didn't want to work there anymore. The reason why i had quit was because of poor management and a lack of action put forth for reasons that are personal. I learned how to deal with a variety of customers, and a way of speaking when trying to give opinions or selling products. The most enjoyable part of my job was meeting coworkers that ended up being my closest friends.
Customer Service Manager (Former Employee) – Saskatoon, SK – 5 October 2016
I would come in, clock in, check my emails, and then get on the floor and begin selling product to customers and giving them one on one experiences. Throughout the day I would coach my associates on giving the best customer service and what that looks like. Depending on the shift I'd either be opening or closing the store (putting cash in the drawers or completing the deposit, updating our promo or writing the closing email). I learned how to truly be a leader and what leadership aspects and styles worked best for me and showed to be successful to me. The management team was great, everyone was hard working, driven, and strives for the store's success, it was a really great motivation to be the same. Everyone I worked with took well and were easy to lift with my energy, everyone took advice well and was fun to be around. The hardest part of the job was when I was a merchandiser, the only merchandiser at the time, through Christmas, but I managed to keep a small team rallied and focused on getting everything done. I'm a people person, so the most enjoyable part of the job is the people, whether it's a customer, someone I'm working with, or interviewing future associates.
SALES ASSOCIATE (Former Employee) – Calgary, AB – 11 September 2016
I haven't really worked for a long time at the GAP, but the reason why I had to stop working there is that they give very minimum hours per week, which was not what I was looking for by that time. My co-workers were very friendly and fun to work with.