Interviewer (Former Employee), Lincoln NE – April 1, 2013
Pros: food, prizes
Cons: no garanteed pay, making up production hours, cult like atmosphere, no job safety
It's nice to be able to come and go as you please but even if you work 7 days a week you may not be able to make your production hours and end up losing your full time position or your job. It is no different from any other call center. If you don't make any surveys that day you are working for free. Gallup does surveys on their employees all the time – more... and data mining you as you work for them. The managers spend all their time critiquing your calls and convincing you everyday this is the best job ever when in reality you could be making below minimum wage and not getting very good leads and there is nothing you can do about it. This job will be perfect for anyone that likes to worry about making rent and being told what type of citizen you should be like and if you don't like getting paid to talk to your manager or for going to the bathroom or for taking any break from the phone and having a perfect attitude in these conditions and enjoy jumping through hoops for very small benefits. – less
Fun place to work, teaches life long skills, always engaged.
Telephone Interviewer (Former Employee), Bellevue, NE – March 10, 2013
Pros: freedom to make my own schedule
Cons: sometimes it was difficult to meet quotas due to less and or already called customers.
A typical day at Gallup would be to interview people on the phone about many different things. Many people assume that Gallup only issues political polls. Recently they have become a consulting firm for many different banks and other institutions. My job would be to call Gallups clients customers and ask them questions on what can be improved, and how – more... satisfied they are with the institution. Obviously, one of the hardest parts of the job was dealing with angry and annoyed people over the phone. Dealing with that helped me to be calm in those situations and to make sure I didn't make the clients look bad. One of my favorite things about Gallup was my co-workers. Most of the time I looked forward to working. I made a lot of life long friends. – less
System Application Developer (Current Employee), Omaha, NE – March 6, 2013
Pros: great management, challenging work, awesome atmosphere
Cons: too many meetings that aren't related to my job
Gallup really tries to keep their employees happy. Schedules are flexible and management is overall fabulous. They really strive to challenge their employees without overloading them. Very understanding of any time needed off work and you'll never get a guilt trip. If you do happen to come in on a snow day or something they typically provide free lunch. – more... My only complaint is they might try too hard to push social situations. They have a lot of award ceremonies that typically feel more like a giant lecture than anything. I understand the whole "everything going on in the company affects you" but so much of it is just irrelevant to my position. The pay is also a bit lower than competitors. I think it's just about whether you want to sacrifice a bit of pay for a laid back work place. – less
Telephone Interviewer/Trainer (Former Employee), Omaha, NE – February 1, 2013
Conduct surveys with Americans daily. Developed better communication and persuasion skills. Management was very flexible and understanding. Great work environment, worked with great and genuine people. Most difficult part of the job was keeping customers on the line when they felt their opinions didn't matter. The most enjoyable part of the job was – more... talking to all different type of Americans, hearing their stories and how I was helping them improve their quality of life. – less
Research Analyst (Former Employee), Atlanta, GA – November 11, 2012
Pros: location and great view of the city.
Cons: small salary, odd hours
Called people from a list and recorded their responses unto the computer. Management followed your progress and offered suggestions on improvement. Co-workers were intense and production minded. The job was most enjoyable so I found no hard part to it.
Telephone Interviewer (Former Employee), Omaha, NE – August 24, 2012
Pros: somewhat flexible hours
Cons: almost everything
The job consists of conducting telephone interviews and surveys. Pay is only for completed surveys, no hourly base pay. Equipment and work environment is uncomfortable and unsanitary. Employees are expected to share telephone headsets. The company has a cult-like atmosphere in which employees are expected read books authored and sponsored by Gallup – more... on their own time. The company advises other companies on how to manage people yet they do not follow their own advice. Very high turn over rate with employees and managers. They lure you in with big promises only to discover the job is very difficult and demanding and often unrewarding. – less
Great job if you are a sit down person...I am not!
Telephone Interviewer (Current Employee), Bellevue, NE – April 16, 2012
Pros: good money if you can sit still long enough
Cons: no way to move up unless you get a ba
Base pay for part time is 9.75 and base pay for full time is 14.00 which is great except your production hours and your actual hours have to be 100% in order to make that base pay if its less than 100% you make whatever you made per survey but never less than min wage. job security and advancement well there isnt any unless you have a bachelors degree. – more... This is the only position you can work without a degree and thats fine but unless you are going to school and plan to move up you will sit at a stand still. I am in school for something completely different therefor I will never move up which is fine with me. Its a good job for college students that are just trying to get by until they graduate. Management is good at my location they are great at telling you how to improve in a professional manor and also telling you when you are doing a great job. Work and life balance is easy because there is flex schedule after training which is the first 6 weeks. – less