Gallup Employee Reviews

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Unhappy
Telephone Surveyor (Former Employee) –  Omaha, NE12 December 2017
This company insures pure unhappiness. I was thoroughly unpleased with the management style and the lack of understanding. Especially with younger less skilled employees.
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Wonderful Place to Work
Administrative Assistant/Accounting Specialist (Former Employee) –  Nebraska7 December 2017
Loved being an employee at this company. Very family oriented, great work ethics, fair pay. They are a good company to work for if you have a family they are caring and treat you really well. If you want a great place to work you should consider Gallup.
Pros
N/a
Cons
N/a
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Good place to work
Software Developer Intern (Former Employee) –  Omaha, NE3 December 2017
Gallup is a very good company. I joined here as an intern. It is competitive. Gallup is a fun place to work.Everybody is nice.Friendly environment.Good salary.
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excelente empresa pero particularmente ganaba poco en comparación con mis compañeros
Supervisor de Calidad de Entrevistas Telefónicas (Former Employee) –  Puebla, Pue.29 November 2017
el ambiente de trabajo y las condiciones laborales son exclentes, la cultura laboral es excepcional, Particularmente la diferencia entre los sueldos de mis compañeros al mio era abismal, eso baja el animo de cualquiera.
Pros
horario flexible
Cons
diferencia de salario
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A job
Telephone Interviewer (Current Employee) –  Bellevue, NE27 November 2017
Great for students or just for extra part time job. Generous and understanding management team wanting success for an individual. Not a job for just everyone, very fast paced and computer skills needed.
Pros
Flexible hours, taking breaks whenever you want
Cons
Highly stressful, paid based on amount of surveys fully completed
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Achievers will love the environment!
Project Lead (Current Employee) –  Lincoln, NE25 November 2017
Gallup is a fast-paced environment that strives for excellence each day. You get to work with some exceptionally talented people, and have ample opportunities for career development and growth.
Pros
Strengths-oriented culture
Cons
Over working
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Very Stressful
Telephone Interviewer (Former Employee) –  Lincoln, NE21 November 2017
Doing this job was very stressful in my time being there. You had to meet certain requirements in order to get paid what they say they would pay you and you constantly get yelled at.
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Good company
Administrative Coordinator (Former Employee) –  Irvine, CA6 November 2017
Value individuals. Manager could have been more supportive. Played favorites. Overall management was good. Not room for advancement without an advanced degree.
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Awesome People
Telephone Interviewer (Former Employee) –  Bellevue, NE30 October 2017
The job its self was not one for me. I was not much of a desk person but everyone that I worked with were great people. They treat you as if you were family in this work place. They do a lot of outings for the company and everyone that works there. The job it self is not bad if you like to talk on the phone.
Pros
People you work with
Cons
Talking on the phone
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FUn Experience
Telephone Interviewer (Former Employee) –  Lincoln, NE29 October 2017
It was a good company to work for as long as you are able to work nights. The management was friendly. I think their rehire policy is kind of ridiculous. being if you don't finish their 4 month training you wont be eligible for a future position.
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A really decent place to work
Quality Assurance Coordinator (Current Employee) –  Omaha, NE23 October 2017
Gallup offers unlimited time off, which is nice for when life inevitably throws you some curve balls. Salary is incredibly competitive and benefits are well rounded. Medical premiums are on par with everyone else - pushing HSA of course. There are many opportunities for Learn at Lunches and to volunteer for fun events. They offer an onsite gym with a great wellness program, as well as a Credit Union, Financial Planner, and gourmet cafeteria. Gallup is definitely a culture of people who care about their work and each other and being connected.

That being said, they are steadfast and steady in their ways. Change is painfully slow - which is not good in tech. Many times deadlines are set arbitrarily that leave people scrambling to attain it, working unrealistic work schedules, and upending family life because of either poor planning, poor requirements, or lack of interest by stakeholders until a finish product is presented - and that's how they like it. Just don't rock the status quo and plaster your smile on with your All 5's for your survey and you'll do fine for years and years. They don't necessarily care if you are good at what you do, just so long as you are happy. Great for those ready to dig their heels in and retire after many years. For those of us working with them who want quality product - you're out of luck.
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Great place to work!
CHROs, CMOs, CFOs, Chief Culture Officers (Former Employee) –  San Francisco, CA5 October 2017
Gallup has a great culture.
The global brand is very strong. There are so many services to offer small, medium and enterprise clients. the K-12 and Advanced Educations business is also very strong. StrengthFinders training is excellent
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Bad management
System Application Developer (Current Employee) –  Omaha, NE28 September 2017
It is hard to find the opportunity to got improve myself. Bad micromanagement. For IT department, they hire a lot of un-professional manager to manage IT department. Medical insurance and dental insurance is very bad.
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Productive and relaxed place to work
Interviewer (Current Employee) –  Lincoln, NE11 September 2017
It is a great place to work, the managers are kind and helpful. They reward those who do well and help the people who need it. You spend most of the time on the phone.
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Great place
Outbound Call Representative (Current Employee) –  Bellevue, NE1 September 2017
Great management, easy work, decent pay, great job for high school kids, very flexible, very understanding management and works well with you if there is an issue of any type
Pros
great leadership
Cons
pay based on performance of how many calls you get, only night hours
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Meat grinder
Surveyor (Former Employee) –  Nebraska24 August 2017
When I worked there it was quota based pay and a meat grinder . This job was so stressful but the information they have gathered from their surveys is interesting
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interesting to gain the opinions of others
Teleservice Interviewer (Former Employee) –  Omaha, NE10 August 2017
Interesting job to learn how others think and get the opinions of others. However, if you do not obtain enough surveys, you risk getting a pay decrease and getting terminated. You can work as many hours as few hours a day as you want as long as you get your 20, 30, or 40 hours in by the end of the week, depending on what set hour team you are on.
Pros
Flexibility; can come and go when you want as long as you complete your hours at the end of the week
Cons
Pay heavily depends on the amount of surveys you conduct with customers
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Based on Performance (both Pro and Con)
Telephone Interviewer (Current Employee) –  Omaha, NE9 August 2017
Everything about the job is fine by me, however, one of the most important aspects of the job is that it is based on performance. The part that I do not like about it being based on performance, is that most performance, on many nights, is based purely on luck, either you are going to get people to take the survey, or not. Your performance seems more predestined, rather than by how persuasive you are in getting the respondent to take the poll/survey. In other words, MOST of the time, the respondent will know whether they want to do the poll or not, before they even pick up the phone, and since its random digit dial, its completely random whether they want to take the poll or not.
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Great company
Interviewer (Former Employee) –  Lincoln, NE 685161 August 2017
Great company environment for first time in customer service. Management is well organized, and clear goals are set from the beginning. Gallup had outstanding pay with the opportunity to make quite a bit of money if taken advantage of.
Pros
Team enviornment
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best job
telephone interviewer (Current Employee) –  Omaha, NE30 July 2017
This was the most stress free job that I have ever had. Constant rewards and bonuses and awesome management. Also flexible hours. Sad thing is there is no first shift.
Pros
flexable hours, bonuses and conests for gift cards, great managers.
Cons
no morning hours
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Overall rating

3.8
Based on 117 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.5
Job Security/Advancement
3.2
Management
3.7
Culture
3.8