Consider very carefully...
Pros: good benefits, growth potential
Cons: poor management, no recognition, no work life balance, low pay
GM Financial offers good benefits and a variety departments to work in. I have been employed with GM for over a year. I initially reviewed this company after about 6 months. I now have a better understanding and experience to give an honest picture.
I work in the Payment Services Dept. The people are funny and a joy to work with. They are hard workers and process an abundance of payments to ensure high customer service standards.
The main problem within this department is the management team. From the AVP down to the Sr Reps. It is a complete disgrace. The SVP is non-existent in the workplace. This gives the AVP open season to do as he pleases and he does. He has an arrogant, full of himself attitude. There have been numerous complaints to Human Resources with no resolution of this problem.
There is no positive feedback given, only write ups. You are quickly reprimanded when mistakes are made. No encouragement to advance your career within the department. You are to work and work some more. There is no unity or team work cultivated here. Other departments have team building exercises and fun activities. Not here in our department. Our AVP is NOT willing to spend any money to build a stronger more unified team. And that is truly sad.
I have never been in a department with such an oppressive cloud. You work hard because you want to do a good job. But there is no appreciation shown for that hard work.
If your career is in Finance, do not and I repeat do not apply within the Payment Services/Cash Management/Payment Processing Dept. This department will not enhance your career in the least. Save yourself the grief and stress and apply with another department within GM. There are departments who represent GM Financial in a positive light.
I have only remained with the company because of the reputation and the possibility of getting out of this department. I hope this helps others to not make the same mistake I did.