GM Financial Employer Reviews

In a typical work day i work about 40 accounts an hour which consist of inbound and outbound and i work in a timely manner to assist each individual account as needed. Since working at GMF I have learned to be patient,gained better customer service,being efficient. I work with about 200+ people and each person is different, with that being said i am – more... allowed to see and learn a lot of different personalities in addition to different cultures and backgrounds. There is not a lot that is difficult about my job just have to make sure you stay on task so you are completely what is expected of the company. The different activities the job gives to motivate reps to meet goals. – less

Typical work day was very productive. Iearned how to work with others. Management was very helpful.My co workers always were willing to assist when needed. hardest part of the job was for the company as a whole to reach company goals. The most enjoyable part of the job was reeiving a bonus.

And this is not an exaggeration. I can only believe that people who say this place has great benefits haven't really experienced great benefits anywhere, because they are the absolute worst I have ever had. Although the salary is competitive, if you have any medical condition at all, you will be paying out the nose for benefits - both from your paycheck – more... and high out of pocket for many medical costs. If you have health benefits elsewhere, then take it for the salary if you can deal with a negative workplace. Position that I accepted is not the job they have had me do since day 1. Most employees in the department are miserable and actively seeking jobs elsewhere, 6 have left in last 3 months, many are afraid to speak up. Management team micro-manages, is indicisive, and doesn't trust the teams, despite hiring highly skilled workforce. – less

bonuses were given when meeting certain standards.
This was a sit at your desk type of job. I got along well with my co-workers. We had birthday lunches each month there was a birthday in our area. hardest part of my job was being agressive with customers when they told me about there problems and why they couldn't pay. the most enjoyable part of my – more... job was the people I worked with and being able to help customers find solutions to help bring them current. . – less

come in and assign out subprime deals to the team members, get the team members together to let them know the changes and goals we need to set for that day, review emails, calls or verbally finding obsticals to remove so we can get the deals funding. Motivate team memebers to make sure the daly and monthly goals are met. Dealing with esclations from – more... customers, dealership and team members.
It is not really the hardest, just the most demanding is if we are not close at the end of the month, the pressure you have to make sure we hit it the monthly goal or come as close as we can and know we did everything we could to get it.
I enjoy my team and other team meber. I like the goal setting and the determination we have to ensure are goals are set. – less

This is a stressful position but worthwhile and great opportunity for a beginning buyer. Great group of team members to work with and dedicated hard working VP and Management.

On a normal basis you will be given 4 to 5 different tasks all being top priority and then asked about why you are not working on the project that was not assigned to you.

There is zero chance for advancement. I was told that that the company would eliminate a position before promoting someone to the position

Company is still in the process of developing policy and procedures. Great group of coworkers with a wealth of knowledge. Our overall team goal is to mitigate the company's risk exposure.

A typical day at work would be fulfilling my collection duties. Management did not show good ethics and morals within the company. My co-workers were great to work with and we developed meaningful relationships. The hardest part of the job was not knowing one day to the next if you would have a job the next day. The most enjoyable part of my day was – more... helping my customers and interacting with them. – less

everyone was very nice and professional and always willing to lend a helping hand.

GM Financial is by far the best company I have had the opportunity to work for. Great pay, great culture, great people, and great opportunities to grow with the company.

The co-workers are great. Tremendous pressure from upper management to produce. A couple of the managers have ego issues.

I love working for GM
Feelings like Home here

I just need some more money to pay bills off and fix up my house.

A typical work day is a handling 2000 plus calls per day and has learned to negotiating with customers to bring account current and addition to clearing up accounts. Working well with management and handling any special needs that are required. Working well in a team enviorment and hardest part of the job is handling an irate customer and getting them – more... to calm down and reslove the account. The enjoyable part of my job is getting a win win out the account. Meaning that the customer is happy to have there account resloved and on track and the company has gain the fees that were need to get the account cleared. – less

A typical day at work was to go in, great my team members, updated time sheets for absences and tardies. Next would pull reports to update everyone on their objectives. Answer questions the rest of the day and review accounts. I learned different areas in the auto collection field. Management was great for the most part. My last manager lacked time – more... management skills and personal skills. My co workers were the best people in the industry. The hardest part of my job was meeting deadlines and then my work was not looked out til the last minute when i had already sent it way in advance. The most enjoyable part of my job were my peers and team members. The company as a whole was great and i have made many lifetime friends there. – less