Mon-Fri daytime hrs - Room for Growth
GF Inc. (formerly General Fasteners) is a leading Canadian distributor of industrial packaging, equipment and warehouse supplies. From stretch wrap to labeling products and everything in between, GF Packaging can provide the equipment, solutions and supplies.
This family-owned business has experienced continuous growth over the years. Today, we have over 11 Branches with a focus on Western Canada.
At GF, we're energetic and passionate about what we do. Because of our continued focus on superior customer service, we seek qualified candidates who share our vision, values and commitment..
We are looking for an experienced Customer Service Representative to join our Calgary team.
Ideal candidates will work in a small team and provide excellent customer service by handling inbound calls, making outbound calls, taking orders and delivering prompt professional and knowledgeable information to our clients. We are located in the Inglewood area close to the Crossroads Market.
· Handling inbound calls in a timely and professional manner
· Working as a member of a growing team
· Dealing with inquiries and requests from clients
· Liaising with Account Managers
· Entering information and coordinating services
· Perform other duties as required
· Customer Service experience
· Call centre experience an asset
· Excellent interpersonal and communication skills
· Intermediate MS Office skills
· Excellent data-entry skills
· Sense of personal responsibility and strong work ethic