GE Capital Employer Reviews

JUST A COMPANY, NOTHING MORE. THE ENVIORNMENT CAN MAKE OR BREAK YOUR DAYS. THE MANAGEMENT NOW IS HORRIBLE AND EVEN THEY ARE UNDER THE GUN CONSTANTLY!

Very fun interacting with customers handling everyday incoming calls from JC Pennies credit card portfolio while meeting measurments for all aspects of customer service.. learned patients ,company polices and values and the hardest part of the job really was just overcoming rude customers attitudes but never too hard to maintain my postive attitude – more... while handling the call with them . – less

I worked in a busy call center and my co-workers were great team players. Communication and management of employees discounts and specialty benefits programs were awesome.

Responsible for a high influx of inbound calls within a dynamic call center environment. Manage multiple priorities and maintaining effective results in a quota driven workplace. Responsibilities also include responding to all customer inquiries, requests and resolve issues efficiently and professionally.
I continuously possess strong interpersonal – more... communication skills with customers and department personnel as well as accept any assignment with an open, cooperative, positive and team-oriented attitude.
I consistently utilized multiple call center support applications to efficiently assist customers and agents. – less

Outside all day in the elements in only GE approved or provided cheap clothing, freeze in the winter and swelter in the summer, soaked during fall and spring. Management on upper levels was great, it was the immediate supervisor who lacked experience and hindered the team. Co-workers were ok, some great others out to get you. The hardest part of the – more... job is hours on the road andbeing away from home so much, and keeping up with constant policy changes. The nicest part of the job was some incedible scenery while driving around the country. – less

A great company to have on your resume, They are a pack leader with big orgs benefits. They expect you to work hard.

I started my career with GE . This company helped me mould my career , for where I am today. This was indeed one of the toughest and learned experience. I gained good knowledge, industry practice, work culture from here.

Management was very helpful , knowing that I was refresher, everybody helped me on each and every step. And I made good friends there.

Thought this job would be a great way to get my foot into the door at a corp. company. Found out really quick that it's not all it's cracked up to be. You have to bid for your shift every 6 months, based on your performance compared to over 200 other employees. They grade "random" calls which was fine for some time before they shipped it all over to – more... india and suddenly half the team is not meeting. They also require you to attempt to sell a debt insurance product, which includes 5 paragraphs you have to read word for word at the end of every call. (which makes up 25% of your overall score.) they provide you a certain amount of PI time, but if you use it you will be put on corrective action. Also if you do get the job, save EVERY single email for schedules, managers etc..for proof, Sometimes they go MIA and suddenly you find yourself on corrective action because they lost the email. So to sum it up, they give good benefits, but really you get screamed at by the customers for 8 hours straight because they charge 29.99% apr and really don't do anything good for customers, and you will be constantly in fear of your job because they change everything from month to month. I am currently trying to get out. I would not reccommend this job to anyone. – less

The company has too much red tape, management changes and layoffs are too frequent. While company knows how to attract great talent many don’t stick for long but use it as a resume builder because company doesn’t promote individuality and expects you to follow their protocol. Networking and self critique are almost mandatory. Very hard to break into – more... different division and get promoted outside your department since GE has almost stone set paths for promotions. It is, however, all about NOT WHAT YOU KNOW but WHO you know and advancement is possible ….. Also, divisions are almost like separate entities that work and care about themselves only which is detrimental for the company as a whole. – less

collections and dealing customer service questions,
a tough job in the enviroment we are in.
Great people to work with but im in need of a change.

Calling customers to collect payments on past due accounts;
researching unbalanced accounts and setting agreements after
resolving for payment agreement. Submitted accounts to
Litigation and made sure vehicles were repossessed. Gathered
information for reports on weekly and monthly basis.
Learned negotiating skills when handling customers on payment
arrangements. – more... Learned communication skills when handling
Management.
Worked well with co-workers.
Dealing with irate customers that disagreed with the company
final decision for payment.
Clearing accounts off my records and handling irate customers and
turning them into pleased and happy customers. – less

Everyone friendly and helpful. People help each other and liked the job. Just closed and moved everything to India.

Mostly worked individually to identify opportunities (via cold calling), but occasionally identified opportunities through colleagues (referrals). The most challenging aspect of the job was our position in the market, and the lack of knowledge of the IT leasing space internally among risk, legal and senior leadership. This made it very difficult to – more... compete from a documentation, execution and process standpoint.

My co-workers were terrific, and all extremely professional. This, along with the compensation potential made this role most enjoyable. – less

GE Capital is a financial insurance company that deals with big department stores that offers insurance to the products and credit cards.

The interview process for this company is not very professional. They do not provide feedback or details on how your application did not proceed forward. This is critical for people who want to improve themselves and I think for a company and calibre like this, the policy of withholding such information is unacceptable for the striving leader.

That – more... being said, I respect their policy but don't really accept their approach. – less

• worked mainly on credit card advertisements and materials for several top name brands.
• I learned to be a great initiator and productive with task that consisted of a lot of legalities.
• Coworkers were outgoing

Great business does have opportunities for advancement but alot of competition. Never the same job day to day something is always new. If you like change and easily adapt this is the place for you. It is hard to get a particular shift / hours to work around your family. If you get a position you like and hours you like dont change. I took a position – more... to learn a differnt role to advance unfortunatly I am unable to stay in that role was only temporary. Now that I have to go back to original role my family situation has changed and I am unable to work that shift. Scrambling to get days. – less

GE is all about who you know. Strict credit policy. No matter how much you networked it was difficult to navigate among the different GE businesses.

I learned companies can get the most out of their people by making them feel part of the company and valued by the company.

Management was honest and committed to helping employees succeed and be their most productive.

hardest part of the job was staying focused, as it was 3rd shift.

The most enjoyable part of the job was feeling like the company – more... appreciated what I did for the company and showed it in various ways, including compensation. – less

I loved this place especially when there was an abundance of work,I loved the work and there was no restrictions on overtime and schedules. I enjoyed going in when I could not sleep, or when I had extra time on my hand. I worked diligently to make sure the work shelf was empty. The co-workers became like family. The hardest part was watching as the – more... years went by work being sent overseas.The most enjoyable part was the many incentives that were rewarded,company picnics,Ovation award points to make Internet catalog purchases,dividend checks at the end of the year. AND THEN SIGNS THAT MY DEPARTMENT WAS BEING ELIMINATED – less