Communications and Administrative Assistant
GAATES - Global Alliance on Accessible Technologies and Environments - Ottawa, ON

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The Global Alliance on Accessible Technologies and Environments (GAATES) is the leading international organization dedicated to the promotion of accessibility of the built and virtual environments.

GAATES is a not for profit organization that was incorporated in Canada in 2007 by an international consortium dedicated to promoting accessibility worldwide. GAATES’ purpose is to provide leadership in promoting accessibility of information and communications technologies, accessible transportation, habitat and built environments. The organization has an International presence in 6 regions: the Asia-Pacific, Arab, North America, South America, European and African Regions. Members of GAATES are widely regarded international experts from all continents and regions of the world who are dedicated to the promotion of accessibility.


GAATES is seeking a Communications and Administrative Assistant with excellent outreach and communications skills to assist the organization, specifically the GAATES Executive Officer, with administrative duties related to on-going GAATES daily activities, communication and marketing operations. The ideal candidate is passionate about communications, resourceful and organized, with solid experience. A sound knowledge of, and experience in, using social media is a must.

This is a mid-level professional position that works collaboratively on international and national level projects. Competitive candidates will bring at least 2 – 4 years experience working in a relevant field, a passion for disability inclusion in international exchange, and required skills.

The GAATES Communications and Administrative Assistant (GCAA) reports to the GAATES Executive Officer and is based at our offices in Ottawa, ON, CANADA. This is a half-time, regular position that is contingent on project funding. The GCAA will complete a timesheet on a weekly basis.


Administrative Assistant

  • Ability to assist the GAATES Executive Officer. (ie: research, document editing, proofreading, etc.) as necessary
  • Be the primary contact point for GAATES Country representatives regarding their inquiries, assisting with Country Rep. initiatives and working with them to find project opportunities and coordination of materials requested.
  • Work with the GAATES Executive Officer on the development of the GAATES Certification Programs, (Program administration, promotional materials, applications, website, etc.) as necessary and requested.

Outreach and Communications

  • Work collaboratively with staff to translate complex issues into understandable language for the general public through content marketing on our website, brochures, social media and newsletters
  • Coordinate the design for online and print information
  • Craft messages for the media and stakeholders to increase our visibility, clearly communicate our purpose, and raise awareness about our projects and initiatives
  • Develop campaigns to disseminate through social media, webinars and other networking to further our mission, address barriers, and inspire action
  • Solicit, interview, write or edit featured person pieces, issue based articles, best practices, and other resources
  • Utilize analytics, tracking and other evaluation tools to document the outcomes and improve strategies
  • Network and collaborate with international exchange and disability stakeholders in a variety of sectors (national-level professional associations, higher education institutions, government agency staff, non-profit advocacy organizations) to implement projects

Media and design skills

  • Create and guide the design process of graphic productions including flyers, brochures, handouts, posters, exhibits, postcards, newsletters, web graphics, logos, outreach materials, and electronic newsletters
  • Research, analyze, and make recommendations for utilizing webinars, audio, video clips, vlogs, blogs, webcasts, archive trainings, teleconferencing, digital photo library.
  • Design, create, and maintain high quality multimedia materials and strategies consistent with GAATES’s positive image, mission and services.
  • Produce short videos for multiple purposes consistent with organizational mission and project goals; work with external vendors as needed for captioning, production, language translation and other needs.
  • Maintain the quality and relevancy of website content by posting news items, fixing broken links, updating existing resources, and completing other website tasks as assigned.

Project management

  • Maintains an accurate and detailed weekly task list; develops and implements a work plan for projects as assigned
  • Tracks project status and works diligently to meet deadlines; communicates regularly with the Project Manager to keep apprised of progress toward goals
  • Utilizes professional and ethical judgment when making decisions; exemplifies leadership and excellence in interactions with team and external partners


  • Work as part of a team to achieve goals and mission of assigned projects; see beyond own projects to anticipate priority needs; contribute toward overall team goals
  • Assist other staff in the organization on timely projects as needed.


  • Bachelor’s degree or College Diploma (Communications, Public or Media Relations, Marketing or other related field preferred)
  • At least 2 years experience in nonprofit communications and media relations or related field with transferable experiences
  • Ability to analyze and extrapolate key concepts and convey them in clearly understandable terms for multiple audiences
  • Experience implementing messaging campaigns, disseminating media messages, and designing marketing strategies to increase awareness of issues
  • Basic graphic design and video production knowledge preferred
  • Experience with social media including Facebook, Twitter, Blogs, YouTube, Flickr, etc.
  • Personal experience with disability or professional disability rights experience preferred
  • Excellent detail-oriented, organizational and prioritizing skills
  • Ability to communicate effectively via e-mail, telephone, Skype, video relay, instant messaging and other mediums
  • Extensive computer experience and skills, including using software applications such as word processing, spreadsheets, internet, databases and email
  • Previous office experience working in a PC computer work environment desired
  • Excellent interpersonal, communication and problem-solving skills
  • Passion for empowering people with disabilities in an international context
  • Ability to travel nationally or internationally on occasion
  • Ability to understanding of the range of human functioning of persons with different types of disabilities is required
  • An understanding of the concepts of universal design and accessibility of the built, virtual and social environments is required
  • An understanding of accessibility of information and communication technologies and assistive and adaptive technologies is required


This is a one (1) year contract position that requires approximately 20 hrs./week. Initially the GCAA will be working remotely, independently and unsupervised as a sub-consultant from his or her own office, using personal equipment and supplies. Depending on project funding, the job may eventually require working from a GAATES central office in Ottawa, ON, Canada.

Due to the international composition of the GAATES Executive and Board of Directors, and worldwide projects, work may occasionally be required at odd hours and it is possible there could be occasional on-call work.

To apply:
Applications are due by January 31, 2013 by 5:00 p.m. Eastern Standard Time (EST) for initial consideration and screening. Late applications accepted after initial deadline until position is filled.
Send detailed cover letter detailing experience related to the job description, resume and list of references with “Communications and Administrative Assistant position” in the subject line, via email to:

Ms. Marnie Peters
GAATES Executive Officer

Competitive salary commensurate with experience. GAATES is an Equal Opportunity Employer. People with disabilities are strongly encouraged to apply. No calls please.
To learn more about GAATES, visit