Great place to expand your skills and make new contacts.
Pros: great people, rewarding work
Cons: constant pressure, performance based scheduling meant that those who do well would have hard times having days off, even for school.
A typical day revolved around one thing; the customers. It is a Product Expert's job to dust, face, tag, and ensure every product was available and easily accessible for any customers who walked in. Being a commission salesperson also means you must be trained in a variety of products and be able to close sales.
I learned many things at Futureshop, namely, how to approach difficult situations and work them out to find a solution. I also learned the ins and outs of the accounting and marketing of the company.
The management is normally only top salespeople, and sometimes lack leadership qualities. Nevertheless, many of them are great at what they do.
The coworkers are an integral part of the company. It was a family atmosphere, and most people will do anything to help each other out.
The hardest part of the job for me personally was being the translator for most of the store. Out of a staff of 80+ people, there were only 3 of us who could speak French, and with Laurentian Univeristy and College Boréal in Sudbury, there were many customers who could only speak French. They would take me away from those I was helping, and ask me to translate for someone else.
The most enjoyable part of the job were the people. I made many best friends there, and many of the customers I interacted with would leave you smiling.