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Future Shop
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398 reviews

Future Shop Employee Reviews

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good job bad salary, no recognition, equivalent to a janitor
Merchandiser,Doorman,Sales associate (Former Employee), Montréal, QCJanuary 26, 2015
Pros: discounts
Cons: bad community, too much work load
heavy duty job for the salary is not worth it, coworkers in your department are cool, the others will hate you
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Was an amazing experience
Commission Sales Associate (Former Employee), Kitchener, ONJanuary 25, 2015
Pros: great discount, always seeing new technology first
Cons: sometimes you don't get the hours
Great environment, loved the people, loved most of management. Felt as a team even with the commission base. This was also in 2008, i heard their commission structure has changed but at the time i was making great income. I liked the customer base, the new products, and the company is a great one to work for!
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Sales Associate
Sales Associate (Former Employee), Brampton, ONJanuary 24, 2015
- Greeted customers and determined their needs and wants
- Explained the use and advantage of merchandise to customers
- Answered customers’ queries and concerns
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great place to work
Customer Service Specialist (Former Employee), Newmarket, ONJanuary 22, 2015
manage customer service desk
help customers with returns and purchases
deal with customer related issues
great people to work with
most enjoyable part of job was the people and the things you could accomplish
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fun workplace with friendly people
Product Process Associate (Former Employee), Coquitlam, BCJanuary 22, 2015
Pros: employee discount
Cons: had to be able to stand and walk for 6 - 8 hours
* Typical day of work consist of moving goods from warehouse to the sales floor and doing carryout for customer
* Learned to manage time by multitasking, audit goods and operate Work Assist Vehicle
* Management are very hard worker and very approachable with employee
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fun place to work
Customer Service Specialist (Current Employee), Oshawa, ONJanuary 19, 2015
days can be slow but everyone i work with are nice and fun to work with. i make 11.50 an hour. management is nice easy to talk to and very attentive, the hardest part of working there is the hours arent that great
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Productive and fun workplace
Customer Service Specialist (Current Employee), Toronto, ONJanuary 11, 2015
I enjoy working here. It is a fun environment with a great team of people to work with.
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Seasonal
Customer Service Representative (Seasonal) (Former Employee), CambridgeJanuary 9, 2015
Pros: discount and co-workers
A day at Future Shop would be at the till up selling featured products, checking out customers. I learned a lot about technology that wasn't known before. Management was great, good communication great patience welcoming team. Working there wasn't hard at all, just getting used to the system. The most enjoyable part of the job was the morning meetings before opening with the objectives of that day.
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Productive and fun workplace with lots of new technology
Computer & Office Products Sales Consultant (Former Employee), Toronto, ONJanuary 6, 2015
Pros: to have the chance to learn and touch the newest cool electronic products.
Cons: old school big retail store business is going down.
* a typical day at work

Answer customer's question, offer them complete solution to fit their needs.

* what you learned

exceed customers expectation to achieve the goal of Customer For Live.

* Management

Future Shop provide the best training to their future leader compare to other retail store.

* my co-workers

Fun to work with

*the hardest part of the job
N/A

* the most enjoyable part of the job

when I received a hand writing thank you card from a customer.
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Productive
Computer Technician (Former Employee), MississaugaJanuary 6, 2015
Worked as a senior level 3 inhome and instore technician as well as a network specialist.
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Seasonal job
Sales Consultant (Seasonal) (Former Employee), Sudbury, ONJanuary 6, 2015
it was fun working here as I gained more practical knowledge in dealing with customers
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Fun and productive environment
Customer Service/ Sales Associate (Former Employee), 325 Yonge Street, M5B 1R7, Toronto, ONJanuary 6, 2015
Pros: big screen tv in lounge, dental benefits for part-time associates, flexible work environment
Cons: no job security
Being one of the busiest retail stores in the downtown core, we are constantly bombarded with customers who have specific needs and requirements, the purpose of our jobs was to ensure that the customer left the store happy. A typical day at work starts with inventory in the morning, making sure all the stations and tills are spotless, and making sure to print out daily prices to make sure the customer got the best deal. There is a very specific culture that is unique to FS, with so many different personalities it may be at times be cumbersome to navigate; but the the crew always works as one unit, pushing each other to ensure that we were all productive all the time.
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Challenge and Change
Commission Sales Associate (Former Employee), Brantford, ONJanuary 6, 2015
I worked for Future Shop for 10 years starting out as a Seasonal Cashier and worked my way through many positions including Entertainment Manager. Future Shop allowed me to learn and enhanced skills when dealing with Customer Service based employment.
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Not a very exciting place to work.
Home theatre Installation Technician (Former Employee), Halifax, NSJanuary 4, 2015
People driving by money rather than passion creates a false sense of pride. The company was not all that pleasant to work for.

However, I loved the work I did day to day and since leaving still do it on my own.
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FUTURE SHOP - Productive and Fun workplace
Sales Consultant (Former Employee), Brampton (Airport Road)January 4, 2015
Pros: got training for appliances and televisions from company representatives (lg, samsung, sony, bosch etc)
Answering customer inquiries regarding the product they need, and converting those inquiries into sales.
Got good knowledge about home appliances (washers/dryers, Refrigerators, dishwashers) & televisions and audio products (home theatres, sound-bars, headphones etc)
A disciplined management and friendly co-workers who made the whole working environment favourable for new personal.
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Fun work place
product process (Former Employee), Brandon, MBDecember 24, 2014
Learned how to merchandise, my co worker are very good and taught me much about store and product keeping.
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Excellent sales experience obtained!
Product Specialist (Former Employee), OttawaDecember 11, 2014
Future Shop is one of the best retail stores to obtain sales training from. Their sales culture really focuses on numbers and sales techniques which some people may find a negative thing. I personally learned a great deal about sales and my people skills went up significantly. I'm now a very confident, easy going communicator who is not afraid to ask for the sale!
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Six years enjoyed working with Future Shop
Assistant Store Manager (Former Employee), Mississauga, ONDecember 1, 2014
Have Fun While Being The Best,
Enjoyed every moment with a positive approach and positive attitude, and I was successful in every ways.
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Fun workplace
Customer Service Representative (Former Employee), whitby, ontarioNovember 27, 2014
In a typical day at work I would process sales and returns. Send out items for repair or process an exchange over the counter. I would greet customers and build rapport to ensure they were customers for life. I learned a great deal about working in a fast-paced environment and how to work as a leader within a team. My co-workers were great people to work with. The best part of the job was the satisfaction I received when I provided exceptional customer service. The hardest part of the job was that there were certain times during the year when business was slow.
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It was fine.
Night Stocker (Former Employee), Winnipeg, MBNovember 16, 2014
Pros: quiet because it was after hours.
Cons: was only a term job.
Good co-workers, required lots of strength. It was a 6 week term job.
My typical day was removing stock from shelves, moving shelves and restocking shelves to planogram.

About Future Shop

History In almost 30 years, Future Shop has grown from a “one store operation” located in Vancouver, British Columbia, – Read more