Pros: amazing staff discounts
Cons: under appreciated
When I walk into the front doors at future shop, I am greeted by very warm and friend staff. I know from the moment that i enter that regardless of all the customer related issues that might arise, It will be a fun filled day. Working in customer service, I learned to develop patience not only with others around me, but with myself as well. Some days it requires more patience then others. Generally on a typical day, I try my absolute best to learn as much from my managers and senior staff around me. Possibly the hardest part in a day is when there is minimal coverage at the desks and while I am capable of taking care of the toughest issues, I myself cannot succeed alone. Working in a strong team is extremely important in this position. We all rely on each other to maintain a quality of service that when compared to other big box retailers, is far superior. This is also where my enjoyment from this position stems from. I am eager to learn more and deal with ever tougher challenges. It gives immense satisfaction to know that an issue that seemed quite difficult to resolve to someone else, was made easy through my assistance.