Geek Squad (Former Employee) – Red Deer, AB – 17 June 2016
When customers brought their computers to us I would take them in and take notes on what each computer and laptop need to have done to them to correct the computer issue at the time. I would then repair or do maintenance on each unit assigned to me whether it virus removal , computer tune up or hardware repair. I would then return the computer unit to the customer explaining what was done to their unit and then complete the process by completing the payment process and returning the computer to the customer.
Sales Consultant (Former Employee) – 1825 victoria ave e (store closed down) – 15 June 2016
-Arrive at work ready to sale, get on the floor and start hepling and selling. sometimes I had to do a little customer service for people with questions over the phone and in need of explanations. -I learned many different ways of selling to all types of people, i mainly spent my down-time keeping myself up to date on the latest, and learning some of the oldest hardware. or cleaning and stocking shelves -I worked with some of the best people i'll ever meet. -The hardest part of my job besides leaving it(from it shutting down) was not being able to answer a customers question -The most enjoyable part of my job was the people i worked with, the attitudes and experiences were great and i would probably work there again part time during school if they were still open.
MERCHANDISER (Former Employee) – Edmonton, AB – 6 June 2016
The location was shut down three years after I left FutureShop. However, I would not work at this location if it was still running. My manager was rude and was giving me tasks that were out of my experience.
Retail Sales (Former Employee) – Greater Sudbury, ON – 5 June 2016
A typical day at work for me was getting to talk to people about computers, games and accessories for those things. It was one of my dream jobs.
I learned that there is such a thing as moving upwards. Something to look forward to. Knowing what I needed to know and making sure that if I didn't - I passed the customer along to someone that did.
My Co-workers were some of the best friends I'd ever met. We were able to talk to each other outside of work and have a good time when not around the workplace and functioned just as well within the workplace.
The hardest part of the job, was knowing whether or not the customer I'd deal with would have a question I could answer or couldn't answer. My biggest fear, was not knowing something.
The most enjoyable part of the job, was being surrounded by people that loved what they were doing and that helped me to love what I was doing in the process.
Merchandiser (Former Employee) – Calgary, AB – 3 June 2016
No day was the same but you continuously improve the store appearance for the customer and employee's, while receiving and stocking the shelves to ensure popular products are always in stock and shipping defective or call backs. Learned a lot about time management, teamwork, customer service, communication and inventory management.
Sales Associate, Home Solutions (Former Employee) – Toronto, ON – 3 June 2016
Enjoyed the people that i worked with. Our input mattered in terms of all aspects of the Business.Customer service was my number one priority. Trained and managed new staff on occasion. We were driven to exceed in our goals.I improved my skills over the course of my time with the company.
Product Expert (Former Employee) – North Bay, ON – 26 May 2016
Future Shop was a commission only job and you were required to make your comission quota's. If you did not meet those standards it would be encouraged for you to leave or choose a different path. Some people were suspicious of other people stealing sales and or accusing people of stealing sales. Although, overall, the co-workers were pleasant and always willing to help when needed.
Product Process Specialist (Former Employee) – Lloydminster, AB – 16 May 2016
I loved the hours I worked, it was Monday to Friday with Fridays being earlier work time and earlier getting off. I would unload trucks and make sure all the spots in the store were full. I would fill out the paper work and would give it to the truck drivers. I would do count in the morning and count items to make sure the numbers were right in the inventory. Fix isles to make them look great and do planograms to the correct way the store would want it. Change the daily price tags to correct sale price. On Tuesdays I would take out the new releases and set them up. I would do carry outs for customers, and make sure their needs were met. I would also be the person the other employees looked for if they needed some help. I learned how to use the computer software there and how to be a leader.
Sales Supervisor (Former Employee) – Brampton, ON – 9 May 2016
I learned how to do sales from this floor of futureshop. It made me aggressive for sales, made me stay on top in the country, great motivation, great work experience. I learned everything from this company, management was very supportive, very encouraging, learned from customer service to merchandising, sales, supervising sales floor.
Sales Associate/Gaming department (Co-op Student) (Former Employee) – Markham, ON – 9 May 2016
The typical day of at work stocking shelf's. I learned to do scan products into the computer. learned good time management skills. The co-workers were friendly. the hardest part of the job working with so many people. the most enjoyable part of the job was learning computer systems
Multi-Channel Sales Lead (Former Employee) – Winnipeg, MB – 8 May 2016
The co-workers made the job so great as well as management. The hardest part of the job was resisting the urge to buy stuff every day. I learned plenty of things from my managers and fellow coworkers. I learned leadership skills, administrative skills, sales skills, and organizational skills. It was a great place to work. Customers were great, it was a fun environment.
Discounts on products, BBQ's, team building exercises, sports competitions, Christmas parties
Computer Technician (Former Employee) – Kelowna, BC – 4 May 2016
As a technician, having first hand, hands on experience with new consumer technology was like Christmas came early (on a regular basis). That was the experience at Future Shop, especially after CES.
Future Shop sharpened my technical knowledge, diagnosing, troubleshooting, maintenance and repair of computer systems and peripheral devices .We were faced with new and ever so weird issues all the time. Some not so technical while others were. The amalgamation of different people and personalities from the tech savvy to tech inept, from the rich to the poor, from the nice to the not so nice customers, helped to hone and strengthen my consumer service skills.