Pros: good sales experience, meet friends, decent pay
Cons: management pressure, repetitive, exhausting, structural issues
Starting off as a seasonal, the job quickly changed as I grew into the position. Not planning to take this job anymore seriously than a summer job while I was in university, I managed to maintain my position as a PT employee.
The pros are you get good sales experience, if you are outgoing you'll meet friends, and you get a decent pay as well as an – more... employee discount. Probably one of the more well respected jobs as a part-time employee in university or college.
The cons however play a strong role, as depending on your person, you may get bogged down during periods of the year (boxing day, slow periods, and frequent structure changes). Starting off (and throughout) the job you will be harassed by managers, your relationship with management becomes conditional on the basis of your sale quality and quantity as well as any other new factor they throw into the equation. While it is a delightful and reasonable challenge to improve your abilities as a sales person, these demands become unrealistic (because of unreachable goals due to lack of foot volume, or demand in the store). Customer report is only as powerful as the amount of money in services and warranties that went into the sale. In order to make the company happy and keep management off your back may mean selling unsuspecting victims a monthly plan that ends of costing twice the price of the technology they purchased it for. Lastly, if you are not brainwashed easily by a repetitive managerial effort to convince you that the service plan they charge the customer twice the price on is worth it, you may be in for a rough ride.
While the job provides a decent pay and a fun work environment with lots to learn, the pressures of the job help push you away after several months to a year working there. Although it is wonderful getting customers you can relate to or help educate, Future Shop is one of those stores where the repetition of some customers will nearly kill you ("I guess you can call me a dinosaur!", "Can I get a hand over here!?!", "Do you do deals?" , "Any discounts?"). When the money is good, and the sales are there, its very easy to get lost on the train, but when you start getting returns and the profits start to fall, you can see the exit sign flashing, urging you to get out. – less