Salesman (Former Employee) – Vaudreuil-Dorion, QC – 23 January 2014
In the gaming department I was held responsible for keeping up to date on the latest video game releases by reading every new edition of the store flyer. Price drops from competing stores were important to follow, because shoppers can ask employees to match a competing store's prices. At the time, I considered this to be the hardest part of my job. During the holiday season I learned to rapidly switch between English and French and occasionally speak to groups of people.
Quality employee lounge, information about new releases and big sales
Customer Service Representative (Former Employee) – Toronto, ON – 21 March 2018
Salespersons were very aggressive and customers were rarely satisfied with the service or the information provided about the services. Customer issues mostly relate to misinformation and misguidance in relation to the overcharged services provided.