In almost 30 years, Future Shop has grown from a “one store operation” located in Vancouver, British Columbia, to Canada’s largest retailer and e-tailer of consumer electronics with 140 stores from coast to coast, and an average of over 125,000 unique visitors to the website every day.
Established in 1982, Future Shop’s first store was located in Vancouver, British Columbia and showcased 4,000 square feet of the latest consumer electronics.
During the late 1980s, Future Shop followed an aggressive growth strategy, quickly expanding operations into the provinces of Alberta Manitoba and Ontario. By 1990, Future Shop had become Canada’s largest electronics retailer. Throughout the 90's Future Shop continued to expand into the remaining provinces in Canada and by fiscal 2001 annual sales had surpassed $2 billion.
Today, Future Shop and it's 10,000+ employees are dedicated to providing customers with expert advice both in-store and online. Those two worlds collided in spectacular fashion at the end of 2012 when British Columbia and Ontario were the first provinces to play host to a new kind of retail experience in Canada. The new Futureshop.ca stores that opened in North Vancouver, BC and Brockville, ON feature the hottest products in-store, and also provide customized web kiosks for access to the full online assortment. Designed to allow customers a way to check out products in-store and online simultaneously with experts on hand, Futureshop.ca stores are designed to evolve with the changing needs of Canadian consumers.
Future Shop offers the latest in home and entertainment products including a wide selection of brand name televisions, computers, tablets, smartphones, cameras, audio devices, video games, movies, and appliances. And it’s all backed by our Price Beat Promise that even includes beating online competitor’s prices.
In addition to technology, Future Shop has added a new ‘Discover More’ section, featuring thousands of products never before seen at www.FutureShop.ca. Items like kids’ toys, tools for the home and garden, luggage, health and beauty products, travel items, furniture, and much more (see our Discover More section).
In December 2011, Future Shop unveiled the Future Shop Liquidation Centre —a new concept designed to help customers save even more. It’s the first electronics Clearance Centre in Quebec that receives new clearance and open box products every week and sells them at or below cost - every day.
Future Shop offers nationwide ConnectPro installation services to help customers get their technology working together. ConnectPro Experts are available in all stores across Canada and can also come to customers’ homes. They are trained to help customers get the most from their home theatre, computer or car audio products.
Future Shop hosts an online community forum for technology beginners and tech-savvy experts to exchange ideas, reviews, tips and other consumer electronics information.
As a proud corporate citizen, Future Shop is committed to employee volunteerism and supporting non-profit organizations dedicated to transforming local youth into Future Leaders (see www.futureshop.ca/futuregeneration).
The Company is helping keep used electronics out of the landfills with an in-store recycling program for seven types of products.
Future Shop stores operate as a division of Burnaby-based Best Buy Canada Ltd., a wholly-owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). – less