Client Executive (Former Employee) – Edmonton, AB – January 5, 2016
Significant shift in focus away from local market. Fujitsu primary business leaning towards IT hardware, servers, network technology, etc. Edmonton business had been primarily AMS for past 20 years but lack of attention by corporate resulted in significant loss of local market share recently.
3rd largest IT services company
corporate not interested in small markets like Edmonton
Technical Support Specialist (Former Employee) – Montreal, QC – October 7, 2014
Terrible job. Worked here for about 4 years and I wish I could take those years back. Negativity starts from the top. Manager comes in when he feels like it. Team Leads are clueless and delegate all the work to the agents. You receive a 50cent/hour raise after 6months. Then you might receive another 50cent/hour raise a year later. Don't expect anything else. Extremely lousy salary. Impossible to move up in the company because management has their cliques.
The leads and supervisors have nicknames for the agents and they are always making fun of people behind their backs.
The job itself is not very difficult but it is painful to deal with.
Also any skills you acquire at this job will not be helpful in any other work environment.
24/7 environment(odd work hours), negative work atmosphere, salary - barely any raises
Solution Architect (Former Employee) – Calgary, AB – December 16, 2013
Fujitsu is a great employer sitting on a tonne of potential if their management can just get their act together. They are the 3rd or 4th largest IT organization in the world but employees are regularly frustrated that aligning all Fujitsu capabilities to make them a true successful contender outside Japan seems elusive.
Although they claim Japanese values, it is difficult to say that these values (e.g. focus on the customer - not the quarter) are regularly practiced.
Their salaries are aligned with the industry, but with overhead and structural issues, Fujitsu remains an expensive proposition for clients. You can jump immediately to sold opportunities but I also saw a lot of top tier people sitting for extended periods of time on the bench. Their sales organization needs improvement.
regular training, solid international organization, good product offerings (if you can get to them).
some degree of dysfunction across business units, high overhead costs, lack of overall organization alignment.
The Fujitsu Consulting is a good company for training and learning but they don't have good marketing process.
Business Analyst/Team Leader (Current Employee) – Edmonton, AB – July 25, 2013
Typical day is like to see where are we standing with the project. Its current issues or progress etc. Look the day's priority and any deliverable date is coming soon etc. Sometimes help management with change work schedules and supporting shortage of employees. Helping coworkers if time permits.The hardest part is to stay with the deadlines.
geting more training and experience.
too much pressure unnecessary means micro management problems.
Technical Support Specialist (Current Employee) – Montréal, QC – August 14, 2012
Fujitsu is a overall descent company, however it lacks salary increases and is often disorganized for a high profiting company. I also find myself performing more tasks such as level 2 and supervising without salary compensation which is very frustrating and under appreciating.
Technicien niveau 1 et 2 (Current Employee) – Montréal – April 2, 2015
J’exerce les fonctions d’informaticien, de spécialiste en soutien technique aux utilisateurs (niveau 1-2) et de gestionnaire de projet informatique. Je privilège une approche axée sur les résultats et j’ai acquis une expérience étendue du soutien des systèmes informatiques Microsoft. Je possède une solide connaissance pratique de mon domaine. J’ai su démontrer ma capacité à mener une équipe et à assurer le succès de ses projets. Je suis réputé pour mon excellent service à la clientèle et pour résoudre les problèmes complexes tout en fournissant des solutions rentables. Mon expertise englobe l’informatique, les réseaux, les applications et le soutien à la clientèle.