Sales Associate (Current Employee) – Mississauga, ON – 19 March 2016
Fossil does not have the atmosphere of being a job rather it has the atmosphere of relaxation and fun all of which was conducive to my growth as a sales associate. In my time at Fossil I learned various sales techniques. While I had learned many sales techniques at my other job, Fossil showed me better ways to greet the customers, introduce products that the customer was looking for, and closing the sale. The management at Fossil has been phenomenal! They're very understanding when it comes to scheduling, mistakes, and questions. The management team at Fossil really wants to see their employees succeed. My co-workers are great, the general age range of the staff is 18-25, so everyone gets along really well. The hard part of the job would have to be checking each item in the store for tags and replacing them if needed. The most enjoyable part is talking to the customers, if you're nice to them when they walk in they're more than happy to have a conversation which is great.
sales associate (Current Employee) – Niagara-on-the-Lake, ON – 7 March 2016
fossil is a great place to work, manager is very fair on what days you can work, great attitude , team player, my co-workers are fun to work with we all get along, great customer service, the hardest part of the job would be switching the whole store over but its also a new experience and i enjoyed it. The most enjoyable part of the job was meeting new people from around the world and making long term friends. I've learned a lot from this job as it was my first real retail job and everything I've learned and experienced i will apply to future jobs
Sales Associate (Current Employee) – Niagara-on-the-Lake, ON – 3 March 2016
I had an amazing, time working here. The work around your schedule and make sure you are well taken care of the employees. Listen to customer complaints and work on them to provide good customer service
Exciting workplace, incredible people, little hours
Watch Expert/Sales Accomplice (Current Employee) – Calgary, AB – 29 February 2016
I have absolutely loved my experience with Fossil, the workplace kept me on my toes and each day brought a new hurdle that I quickly had to adapt to and overcome. The management and other staff have easily and quickly become some of my best friends inside and outside of work. I have learned so much about working and about who I am, I extended my knowledge of retail and have rose to being one of the product experts extremely fast. A typical day consisted of opening the store and interacting with some f the funniest and most genuine people I've ever met, each guest that walked through my doors had a different story and I love to get to know each of them. The best part of the job was who you got to meet and see each day. The hardest part is definitely the lack of hours for those who need them. I am a student that is about to move into a place by myself and I don't have nearly enough hours to even buy food some weeks. There was a strong preference to those who received the most hours and it became less about who performed the best but more about who 'needed' the hours the most.
fun and uplifting, amazing friends and a lot of learning
Sales Associate (Former Employee) – Mississauga, ON – 3 January 2016
I enjoyed the items that I sold at the store and the work I had to do, but I found it difficult to connect with fellow employees. I tend to lean toward being a more reserved person, and I was working with a lot of people who loved to go to bars and parties. I had a hard time connecting with others, but I LOVED the work that I was doing while I was there. In the particular location I was in, I just didn't mesh with the personalities around me. Otherwise, I love the company and the products I was selling.
I did however have a hard time adjusting to the constant on-call shifts. I found myself feeling drained of a social life, as I was constantly missing out on social events for an on call, but was never actually called in. I missed quite a lot of social gatherings and found it hard to balance the two.
Keyholder & Leather specialist (Current Employee) – Halton Hills, ON – 1 December 2015
I am a full time key holder, i open and close the store. I also have my own DOR it is product and place. In my product DOR i am required to update visual standards as we get our floorsets. I am responsible for sending feedback to our district manager. I am also respsonsible for assisting others with their DORS. In my place DOR i am responsible for all the back office operations. Supply orders, maintenance, issues, loss prevention steps, as well as sending out a hindsight and doing weekly and monthly audits. Every night during close i do payroll as well as during opening, i do all the opening and closing paperwork as well as our mid week and end of week paperwork.
Sales Merchandising Lead (Current Employee) – Richmond, BC – 22 November 2015
Fossil is a great place to work and I have learned a lot from the retail industry. It has helped me gain knowledge in a variety of different aspects and created new opportunities for me moving forward.
Inventory Manager & Sales Analyst (Former Employee) – Toronto, ON – 27 October 2015
I worked at the Toronto Eaton's Center location, and it was a very fast-paced environment that was amazing to work for! A lot of positive energy and great support from the team to overcome adversities.
Sales Associate (Current Employee) – Toronto, ON – 17 July 2015
We are assigned to a specific zone (leathers, watches, men's wallets etc.) We greet every customer that walks through our doors. We learn to interact with them, create a comfortable environment and making sure they leave satisfied. The management is done well by our several different managers, and co-workers work hand in hand to help make sure all our customers are satisfied. The hardest part of our job, would most likely be satisfying each an every customer. However the most enjoyable part of the job is getting to know new people and helping them find the perfect watch or the perfect bag.
typical day: - come in, floor supervisor will have a pep talk for the employees - the only focus is on sales, numbers, nothing about the customers.
I learned that certain individuals are not meant for management positions, and a better screening process should be implemented
Management was terrible, but worst still was the store manager. store manager had no regard to employee moral, did not want to listen to our concerns and issues. the individual only worried about highest sales.
Hardest part of the job was dealing with unfit supervisors, but the most enjoyable was working with my fellow employees, very supportive, and help everyone out
Sales Associate (Current Employee) – Vancouver, BC – 15 March 2015
A typical day at work is by starting the shift with a chat in from a manager informing us of our target sales and transactions and what should we focus on while talking with the customers such as: ask and listen to the customer needs, provide solutions to the problem rather than providing an option, greet customers, maintain our assigned zone, replenish stock, and at the end of the shift with a chat out with the manager telling her what worked during our sales and what didn't work and what new strategy could we implement that would provide a better result.
The hardest job is breaking the ice with the customers and getting them to open up to us the sales associates.
The most enjoyable part is getting to meet new people from all around the world and see the happy face when they come in to buy their new watch.
Sales Associate (Former Employee) – Ontario, St Catherines – 28 November 2014
very busy environment with lots of personal relationships established with customers. Management was fantastic and very approachable. Co-workers were like family, we worked together and learned together.