Fossil Employer Reviews

As a territory manager, my typical day of work was anything but typical. I traveled and managed 8 states customers that were independantly owned jewelery stores and boutiques. Tasks executed were presentation of product, selection of styles for customer's collections, merchandising and taking inventory, writing orders and successfully working virtually – more... with accounts that did not require personal visits.
My manager, who came from Skagen was a great team leader and motivator. We had a great working relationship and a wonderful supportive team. The team was successful with growing the Skagen brand.
The hardest part of my job was the transition from Skagen to Fossil systems and policies. The customer service and customer care aspect of these changes were not well received by accounts which made it a difficult transtion.
The most enjoyable part of my position was traveling to meet and build relationships and sell watches to accounts over the 8 state territory I covered.
It was a learning experience and the challenges of it were outweighed by the wonderful people I met. – less

I was a 3rd key holder and had a lot of responsibilities. this was a great job also. had to move

I worked there all throughout college and my management team was really flexible with my school and final exam schedule. They definitely believe in growth within the company so building your way up with Fossil can be possible if you set your mind to it..my store manager was my mentor throughout my duration with the company and my relationship with my – more... co workers and supervisors definitely grew into long-lasting friendships that I will take with me forever. – less

• Helped customers with product selection.
• Handled all payment transactions at register.
• Assisted with stocking, inventory, store upkeep and shipping.
• Met daily sales quota

I did learn how to interact with people better at this job, but other than learning about time pieces, that's all. The management is horrible, they're irresponsible, and don't handle anything professionally. My co-workers are fun, and energetic, I love it. The job itself is not tough at all, all you do is sell, and interact with on- going customers.

Meeting new people around the world that loves the products.
Learned to be more open and to be able to talk about anything with the customer and be able to get them to buy not just for them but for family and freinds.
Co-workers are just great we work as a team and get things done.
Theres nothing hard about this job, because you feel so at home that – more... its just natural to be able to communicate and do your job. The most enjoyable part for me is the face experssion of my customers when I was able to provide what they asked for went home pleased. – less

I only worked with Fossil for a short time a few years back, in NYC Macy's. I enjoyed working with the clients, and the staff. Our manager, at the time, had great interactions with the staff. She was very supportive, approachable, and encouraging. Their products are of great quality for the price. I don't recall having any complaints about malfunctioning – more... items. Their other Manhattan locations' work environments didn't seems to be as positive and inviting. There were no benefits for my seller title. I would recommend working for Fossil. The best part was the watches I was gifted to wear during my time there, which were mine to keep. – less

Great place to work. Fossil values you and your opinion and pushes you to achieve and do better. You network, recruit, and build the staff you choose to make your customer experience truly unique.

Fossil was a great career experience because daily I was inspired to achieve my goals. The work environment was invigorating because you are surrounded with creativity from all aspects: product development, the art department, web development, merchandising,etc. The synergy from all the different groups within the corporate office helps makes each employee – more... invested in doing their best work which helps keep Fossil at the top of their game. – less

Typical day at work providing excellent customer service, i learned to over come fear in approaching an angry customer, managment is ery proffesional, co workers help you out when needed, hardest part of the job was to satisfy every sutomers needs. Enjoyable part of work was the friendly employees.

Typical day would be putting items away and selling watches or handbags to customers. I learned how to use cash register and the management was great. Also my co workers were great and good team work.

Merchandise and educate customers and associates on new product lines.

I enjoyed creating and developing the Merchandise Handling Program

I worked with some very great people (co-workers and management) but I didn't get very many hours and the pay was poor.

Product and price points are excellent. Management team is great - with the exception of Key Holders who need training. Most of the staff needs to be coached/trained to provide excellent customer service.
Hard part of job - Company needs to send correct signage!
Most enjoyable - Customers.

A typical day at work requires all hand on deck. I must know what is in plan for the day (including sales goal, new product, new associates etc.) as well as knowing what tasks need to be taken care of including keeping count of inventory, or markdown/transfers. This is a tedious struggle between hiring new associates as well as training them. Management – more... staff is more like a family. We work together by having each manager dedicated to a duty of responsibility. This way, we can collaborate and make sure everything is done and completed correctly. The hardest part of the job is training new hires. I personally have been working with the company for almost 7 years and know the store and procedures like the back of my hand. Having patience to train 16 year olds how the store functions is a stressful situation. The best thing about my job is the customer service point of view. The customers are what make my job great. The interactions and relationships that I am able to build with my customers are long and everlasting. – less

This was a great place to work and we had a fabulous team while I was working there. We blew away our goals for the time I was there, beating larger sales on increases. It was all about the team and our ideas within or team in helping our business grow.

A typical day at work is staying focused on our daily sales goal. I learned a lot from working at fossil, but the biggest thing would have to be how to manage the sales floor and be a leader. My co workers are fun to work with. The hardest part of the job would have to be working with angry customers, basically not the hardest but not the best part – more... of my job.The most enjoyable part of working at fossil is interacting with people. – less

A typical day at Fossil is an up-beat, energetic atmosphere where employees enjoy selling and reaching their goals. I've learned how to really view the big picture of business, while working at Fossil. My co-workers and I work as a team all on the same page. The hardest part of my job is not wanting to go home at the EOD. The most enojoyable part of – more... my job is owning my DOR and having the freedom to make it my own small business. – less

Managed cash register and all accessories. Re-adjusted watches.