Cashier (Former Employee) – Vaughan, ON – 15 November 2017
Being a cashier has taught me customer service skills more than anything. I have learned to accept that the customer is always right, even when they are wrong. I must help the customer as much as i can so they leave satisfied. Grocery stores are very busy and I learned how to work at a fast pace. Hardest part would be when I had long line ups during the holiday seasons and clients would be frustrated. The most enjoyable part was making small talk and making their days brighter.
Seafood department (Former Employee) – Burlington, ON – 12 November 2017
This company since it is my own, a typical day would be one or two houses to clean. I either use my own products which are always safe for the environment or if the customer.er prefers their own products, that's exactly what they receive. I also accept anything they would like to add on top of the basics, and I always make sure customers are 100% satisfied with the work I do for them.
Customer Service Representative (Former Employee) – Burlington, ON – 6 November 2017
With Fortinos, you pay an excessive amount of $ in Union Dues that don't apply to you for 5 years till you access benefits. So if you are part time and paying union dues, there is no point. You give an extra at least $20 off every pay check.
Management is also not great. Many managers are unhappy and rude, not genuine or approachable.
No discounts on food or anything.
You clock in and out, but in the end that doesn't matter because it gets run by the bookkeeper and they decide your pay, not the clock.
Unless you're 18, you do not get minimum wage, and the raises are tiny, 10 cents and up.
High end grocery store known for it's fresh foods and outstanding customer service
SEAFOOD MANAGER (Former Employee) – Ancaster, ON – 1 November 2017
A day at work, I would open the department and set up all the fresh product and discard any that do not reach quality standards. Serve customers with a kind, friendly and knowledgeable approach to ensure customer satisfaction and a successful sale. Paperwork would be done daily, including logs, inventory roll weekly, proper ordering and receiving practices when needed. Delegate and lead staff to ensure proper procedures are executed throughout the day. This job taught me great customer service skills, how to produce successful work under pressure in a timely manner and how to be confident and take pride in the product you are selling. I got along with management and they were always supportive of my success. The hardest part of the job would be satisfying a difficult customer, but at the same time, it is the most rewarding part when I succeed, knowing that they will come back to the business.
Bakery Assistant (Former Employee) – Ancaster, ON – 1 November 2017
-Work wasn't to hard -Get in early in the day -Set up -Upkeep -Clean up -Go home how an average day was was fast pace and never to stressful or challenging. Everyone was fun to be around but people worked over each other Due to space in the back but other than that it was great
CASHIER (Former Employee) – Hamilton, ON – 23 October 2017
great part time job for students, hard to get full-time but if you do the pay is pretty good. Managers are also paid pretty well, but have a heavy workload and tend to work a lot of over time. They do however provide benefits and other perks. I enjoyed working here and meeting a whole ray of different people from day to day. Overall good place to work!
Maintenance Worker (Former Employee) – Uppermiddle/guelpline,Burlington – 22 October 2017
Unorganized management do not provide orientation ,proper paperwork to be signed,dated.Managers watch you like a hawk and if they dont want you there will fabricate some story about you thats not true so you will quit.
Cashier/Customer Service (Former Employee) – Hamilton, ON – 14 October 2017
They have really good communication skills with employees, but are very strict when it comes to the workload. You can be on your feet for 6 hours and only get 1 15 minute break which is basically only 10 minutes after the time it takes to punch out and punch in. They treat you like a slave here but have good management skills.
opportunity for advancemet
long hours + short breaks, strict rules and dress code, feel like a slave here
General merchandise/ Health and beauty Manager (Former Employee) – Vaughan, ON – 26 September 2017
Working at Fortinos has taught me a lot. It make me understand the financial part of the business. By learning the financial part it made me want to continue in the position but show how my learning skills can help another company. over the two years that i have been in this position, everyday i have learned something new.