Cashier, Sales Associate, Stock Associate (Former Employee) – Brampton, ON – October 20, 2015
productive, fun and friendly workplace with supportive team and management. most enjoyable part of the job was working with my colleagues and management, and learning from them. customers can sometimes get difficult but that is to be expected of any retail store environment.
Visual Merchandiser (Former Employee) – Ottawa, ON – September 6, 2015
I loved working at forever 21 I got along with everyone we were all a big family from time to time I see myself missing being in that environment. My typical day would be running clothes back on to the floor fixing displays speaking to district managers about the layout for the store and upcoming campaigns. Management was kind of shaky in the beginning because our head manager was never trained to be a head manager but she was a wonderful person nonetheless over time she became impeccable with her position. The hardest part of the job was dealing with a hundred different task and executing them all perfectly it put real pressure on me but I learned to preserve through that. The most enjoyable part was being able to work in an environment where I got along with everyone and loved coming into work everyday because I knew someone would put a smile on my face
Unrealistic expectations, very noticeable favoritism
Sales Associate (Part-Time) (Former Employee) – Vaughan, ON – August 14, 2015
They expect you to make sales and assist customers, clean and maintain at least 2 sections on your own, and keep track of your "go-backs" (items from Cash or the Change Room that need to be put back in your section). Usually only 2 of the 3 things mentioned above are possible to get done efficiently. We always left work around midnight when the closing shifts would start at 5pm. They were always short-staffed for the closing shifts on weekends and weekdays, expecting at the most 5, employees to clean, sort and close the entire store 'on time' (when we should be closing, which is around 10pm). Horrible management; showed obvious favoritism and gave a lot of shifts to their favorite employees.
Sales Associate (Former Employee) – Toronto , ON – April 19, 2015
Working at forever 21 is very hard, having to worry if you will get your break that day and if the managers will let you go when your shift is over. What I learned at forever 21 is that if you don't state how you feel you will get treated unfairly. For example i finish work at 11 but they store will still needs to be cleaned, the managers know i am still in high school but make me stay back 2 extra hours to clean and wont tell me to clock back in and will watch us clean instead of helping. The hardest part of being a sales associate at forever 21 is helping customers at the same time putting away clothing and keeping this huge store clean because they don't want to call in workers so they don't have to pay them. There hasn't been one day i enjoyed working at forever 21.
Co-manager (Current Employee) – Calgary, AB – October 10, 2014
Days at Forever XXI can vary from simply keeping on top of cleanliness and customer service to more in-depth tasks such as growing and developing the staff, making decisions on what will impact sales and how to take the business into the future.
I've learned to plan my days more effectively instead of being in the moment and to manage my time more effectively through delegating tasks and time budgeting.
My management team have grown alongside me and our communication is very open and honest. We have learned to utilize each others strengths and push each other to learn and adapt to a variety of situations.
I thoroughly enjoy the recruitment process and am personally responsible for the orientation of all staff members. I always teach them that the management team would never ask them to do something that we have not done ourselves.
The most difficult part of the job, I feel, is the time budgeting. I am what you would call the go-to person for all questions, issues and needs such as customer issues, staff inquiries and tech problems. This can make time budgeting difficult as I have to be realistic about these small queries taking time out of completing a project.
The most enjoyable part of my job is seeing my staff succeed alongside me. I push them in a positive manner to achieve all they can with the tools they are given. I work hard so they can see that if they work hard too, they can feel the satisfaction I feel when a project is complete or when they achieve their personal growth goals.
Sales Associate, Seasonal (Former Employee) – Toronto, ON – September 7, 2014
A typical day at work involved constant movement to organize designated rooms, collecting all clothing and returning them in the correct location. Meanwhile, greeting and providing customer service. I learned how to follow safety protocol, build rapports with customers, and the ability to work independently as well as within a team environment. Management was fickle but co-workers made the workplace enjoyable and exciting. The hardest part of working there was regularly being understaffed with a high volume of traffic, although the most enjoyable aspect was being able to build relationships with customers and providing the best service to make their visit equally enjoyable.
great co-workers, decent hours
lack of lunch room, unorthodox breaks, being understaffed
Area Maintenance Technician aka AMT (Current Employee) – Manitoba to Nova Scotia – July 23, 2014
Being a retail company, Forever21 is people driven. Meeting new people is constant, very high energy and very high pace. The hardest part of the job is getting all the stores to follow the given guidelines in relation to my position and since I do not have a partner to help out all the issues fall under my care, which I don really mind. One of the most satisfying parts of the job is the fact that my immediate supervisor is all in the way in L.A., wait that did not come out right. . . with my immediate supervisor all the way in L.A., that's better, I am trusted enough to be left to my own devices to carry out my duties virtually unsupervised. Another aspect of the job I enjoy is the traveling part of it, I have been to six of our provinces thanks to the work that needs to get done at our stores. Thanks to Forever21 I have learned to better deal with people, to make decisions under pressure, to look for and implement solutions to problems that arise on a daily basis.
Fast-paced and high energy work enviroment with endless tasks.
Cashier (Current Employee) – West Edmonton Mall, AB – March 24, 2014
I enjoyed working at Forever XXI because it was a busy location with many customers to help and many tasks to complete which meant always being busy at work. Being able to help customers in an environment that many felt was overwhelming due to the size of the store and its large inventory was always the highlight of my work days.
It gave me the opportunity to gain management experience.
Stock Manager (Former Employee) – Calgary, AB – January 23, 2014
I love my experience here, I think that this company gave me the opportunity and experience in the management field. There's definitely a lot of room for advancement so it's a great place to start a career in retail.
A Good first job, but not a job to stay at for long
Sales/Fits Associate & Cashier (Former Employee) – Brampton, ON – October 4, 2013
Usually since the store was low on hours to give out I would start my day at 10am being the only one in the fitting room and sometimes the whole back of the store. My day would end at 6 and I would be very exhausted and angry because of the very low help that I receive from the store and management. I learned the acronym and it has helped me get a new jobs. Management was good to me, however, if they did pick favourites and if you were not one of them expect your hours to be one shift a week which is usually a closing. Co-workers were amazing, I created long-term friendships with most. Hardest part is learning the floor set, especially if you do not work as often to memorize it and the most enjoyable part was meeting nice people.
Sales Associate (Former Employee) – Toronto, ON – July 8, 2013
I learned how to work well under pressure and improved my time management vastly and I can relate to customers effectively. I also now know how to handle troublesome customers without having to compromise company values and rules.
Warehouse Associate (Current Employee) – Mississauga, ON – March 10, 2013
I have been working there for almost two years. I got there when me and my family came here in Canada in 2011. The way people treat me there was good, and I have met different race of people, and became friends with them. The hardest part of the job was if we are not busy, because my salary for that week will decrease. What I like about this job is when we get bonuses in holidays and other occasion.
Sales Associate (Current Employee) – Toronto, ON – January 29, 2013
A typical day at work is usually greeting and acknowledging customer who come to the store, helping them with finding clothes and assisting where items are. I learned to multitask, and manage multiple duties. My co-workers are professional and esay to work with. The hardest part of the job is pleasing the customer, especially a dissatisfied customer. The most enjoyable part of the job is establishing a rapport with customers by greeting and talking to them, as you would a friend.
Head Cashier (Former Employee) – Edmonton, AB – January 8, 2013
-no good hours would be all over the place and they would cut your hours down. -management was so disrespectful and degrading mainly store manager(2013) and one of the co-managers - there was alot of favoritism -coworkers were good to work with, some were lazy but there was some hard working individuals -The pay was not good at all would pay minimum wage even if you had previous experience -Store had to much product on the floor (on racks) -Would keep you really late
good coworkers, at west ed
management, hours or lack thereof, horrible enviroment
Co-manager-Store Operations (Current Employee) – Fairview mall,north york – April 24, 2012
Being my first retail job in Canada, I believe was the best store to start with. It gives you end to end exposure, and keeps your day exciting and is extremely fast paced. I had the opportunity to work a very diverse and very skilled management team and was to manage a team of 100+ employees.Weekends would be very intense and extremely busy which was something that entire would look forward to.The best part is diversity of the team including age group,