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Forever 21
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1,211 reviews

Forever 21 Employer Reviews

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Not a fun place to work
sales associate (Former Employee), Madison, WIAugust 21, 2014
Pros: new products coming on
Cons: short break
High school drama. Managers play favorites and have there favorites. The Assistant Managers are lazy and just boss associates around while they sit in the back room. The visual team think they are better then the rest of the store never closing and just complaining about sales associates work. The only good part of this is job is seeing shipment first.
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Stock/Sales Associate
Stock Associate (Former Employee), Denver, COAugust 20, 2014
While working at Forever 21 I played pretty much a big role in everything. I started off as a Sales Associate and quickly moved up to Men's Specialist (Head of the men's department) after that I transferred to the stock team and finished out the remainder of my time there.
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fun place to work at
Assistant Manager (Former Employee), Austin, TXAugust 20, 2014
• Order entry and customer service
• Market program in all client meetings
• Co-managed the compliance project of all clients for trade shows
• Compare offerings of other programs and report findings
• Vendor Management (coordinating effective dates of purchase)

learned more of leader ship and managing
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Sophisticated and savvy.
Co-Sales Manager (Former Employee), Freehold, NJAugust 20, 2014
Wonderful company to work for. Sophisticated and stylish. Great customer service.
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tons of great fashion
Assistant Store Manager (Former Employee), Pittsburgh, PAAugust 19, 2014
the clothes and prices are awesome. Few employee perks. Nice people. Good managers.
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Outstanding customer service and culture.
Sales Associate (Former Employee), Walnut Creek, CAAugust 19, 2014
I enjoyed working for a growing company like Forever 21, as being a customer before everyone is willing to help you every step of the way. As being a former Forever 21 sales associate I've build a strong connection with my former coworkers and regular customers. By understanding the needs of my customers; I was able to provide 110% of customer satisfaction.
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The summary about working there
Sales Associate (Former Employee), New York, NYAugust 18, 2014
Pros: able to wear what define you look in the store easliy conversing with customers
Cons: management to me personally was not up to par treated their fellow workers not respectful
i learn to gain more skill in the trade of retailing learning the in and outs on the fashion world
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it was an ok company no room for growth
Sales Associate (Former Employee), West Covina, CAAugust 18, 2014
shortage of hours
only scheduled one day
no room for growth with the company
wouldnt pay our overtime
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Two story store with 9 zones
Sales Associate (Former Employee), Mission Viejo CaliforniaAugust 17, 2014
Very pro active high energy environment. Constant cleaning, customer service and stock organizing.
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It was a fun work place
Sales Associate (Former Employee), baltimore mdAugust 16, 2014
A typical day at forever21 was fun i learned alot working at forever21 my co workers was fun to to be around..the most enjoyable part of the job was helping people find what they need.
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not fun miserable
Head Cashier/ Supervisor (Former Employee), New York, NYAugust 15, 2014
A typical day is walking in to do extra work. I learned a lot of things but independently. Management was difficult to understand. My co-workers were great. the people were great. The hardest part is the hours. The most enjoyable is the people.
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Fun, Creative and Fashion Centered Culture
Visual Merchandising Manager (Former Employee), Roseville, CAAugust 14, 2014
Pros: the ability to be creative
Cons: no overtime opportunity
My position required me to push sales through the visual merchandising of the store. This included marketing, new product placement, executing all floor sets, window merchandising and training staff on current trends, merchandising standards and customer service. I loved recruiting new talent for the merchandising team and learning some of their styling – more... techniques. – less
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busy, fun environment
Cashier/Sales Associate (Former Employee), San Antonio, TXAugust 14, 2014
all staff is very friendly and it was enjoyable working there
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It was a great experience but i feel like it could have been better.
Sales Associate/Customer Service Rep (Current Employee), New York, NYAugust 14, 2014
Pros: discounts
Cons: short breaks. no benefits. cutting hours
I loved the idea of working in Forever 21 when I first got hired but as the days went by i noticed it was nothing like i imagined. First of the mangement is bad. The never have enough workers to put on the sales floor. They don't really help assoicates when we need help and just expect us to carry on. The people that shop there are very rude and impatient. – more... I don't think that is the environment i would like to work in. – less
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Great work environment
Head Cashier/ Assistant (Former Employee), Woodbridge, NJAugust 14, 2014
Pros: great environment
Cons: some times there were customers that would have a problem with our return policy but either way, i had to enforce it.
A typical day at work consisted of engaging with customers, merchandising clothing, stocking shelves, and training new employees (some days).

I develpoed great leadership skills.

Management was great and they helped me with becoming the proffesional I am today.

The most enjoyable part of my day was helping customers. I love to see happy customers – more... leave the store and know that I made there day mroe postiive just by helping them out, or just by having general conversation. – less
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Fun Workplace
Sales Associate/Cashier (Former Employee), White Plains, NYAugust 13, 2014
If you like fashion, you would love this job. fun and fast paste workplace.
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Terrible
Sales Associate (Current Employee), Aventura, FLAugust 13, 2014
Pros: my coworkers
Cons: mean manager
I loved working my first year but after management became terrible. Everybody began quitting some people got fired it is horrible. We never enjoy coming to work like before we hate it we are basically slaves and we never hear thank you for our hard work. We perform customer service, we greet, help customers give them information about our great deals – more... keep the sales floor clean. – less
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Fun interesting place to work
Stock and Inventory Associate/Maintenance  (Former Employee), Mobile, ALAugust 13, 2014
The management team sucks and RULE like a dictatorship there is no input from the employees the environment is friendly between co workers but there is favoritism with certain managers as for hours and schedule times and pay also the managers show no sense of professionalism
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Low pay, bad hours
Sales associate (Former Employee), Indianapolis, INAugust 11, 2014
I received very low pay and very short hours. I enjoyed my co workers and I liked working in retail
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Great place to grow.
SALES ASSOCIATE (Former Employee), Toledo, OHAugust 9, 2014
Pros: wonderful fellow employees and customer satisfation
Cons: not always the most professional managers
During a typical day at work here I would make sure clothing items were squared away and offer friendly and helpful customer service. I 've learned that no matter how hard you work there won't always be someone there to tell you how great of a job you are doing and that you have to tell yourself that instead. I created long lasting relationships with – more... my co-workers and I couldn't be any happier with that. The hardest part of the job would be dealing with customers who expect more than what the business entails. For example, steaming clothing and put a bag over it, but this is also a compliment to the business that the customers see Forever 21 as a higher end retail store. The best part of the job was being able to play with my own personal style and help customers find theirs. – less