Sales Associate (Former Employee), Braintree, MA – November 3, 2013
I was a senior in high school and everyday after school I would make my way to Braintree mall on the red line to go to work and because forever 21 is a three floor store we had to make everything perfect before we left. that meant we didn't leave on a good day until 1 or 2 am.
Flagship Store Manager (Former Employee), San Diego, CA – October 28, 2013
Cons: no work life balance. treatment of employes
Forever 21 is struggling as a company. Successful companies look internal to find out the issues; thus creating and implementing ways of change. Forever 21 needs to reevaluating their market share, growth process, inventory management, and communication processes. They lack overall treatment to their employees which starts from the top. Integrity, honesty, – more... valuing peoples performance, and overall treating individuals with respect and dignity. – less
SALES ASSOCIATE (Former Employee), Whitehall Township, PA – October 28, 2013
Pros: employee discount, awesome co-workers
Cons: too much going on in the store, too crowded with clothes
I loved working at Forever 21, it was perfect because my personality fit right in. I enjoyed coming to work everyday I would help customers and tell them what I think would look best. The clothing was my style exactly so it was easy to help other people pick outfits. I loved all my co-workers and loved the working environment.
Cashier (Former Employee), Paramus, NJ – October 24, 2013
Pros: learning how to be patient, calm, and organized in a fast paced environment.
Cons: standing for long hours
Providing Customer Service at any retail store is key. Always staying calm and staying positive at a busy time especially around the holidays has taught me a lot about customers and being patient. Working as a Cashier for more than 4years, I've managed to multitask if various of occasions such as initiatiing sales, training a new employee, and making – more... sure the line is short at the same time. The hardest part of working in as a Cashier in retail is keeping working in other areas of the store I'm not familiar with such as the Fitting Room because there is multiple of procedures that need to be in a specific order. I find working as a Cashier is much easier and it's a fun way to get to know the customers. – less
Accessory Specialist (Current Employee), Concord, NC – October 22, 2013
productive work day i learned a lot about customer service and the behind the scenes of shipment visual work inventory etc management team was horrible as a group but individually they are awesome Co workers was awesome nothing was hard talking to customers
Sales Associate (Former Employee), Sacramento, CA – October 21, 2013
Pros: busy mall for good sales
Cons: poor staff and lacking customer services
Obtained and received merchandise, totaled bills, accepted payments and made change for customers in retail store. · Set up advertising displays and arranged merchandise on counters and tables to promote sales. · Stamped, marked, and tagged price on merchandise. · Received merchandise selected by customers. · Answered customers' questions concerning – more... location, price and use of merchandise. · Accepted payments and made change. – less
Store Manager (Current Employee), San Juan, PR – October 17, 2013
I started as an Assistant Manager and I have found my path to a Store Manager position. Is a great company with a lot of growth. Basically, I supervise all stores operations and make sure that all visual and operational execution are at a 100%. I make sure that my store is a profitable location, supervising sales on a daily basis. The hardest part of – more... the job is the working more than 8 hours a day, but it pays off when I see the results a that effort on a great looking store, and a great team. – less
Visual Merchandiser (Former Employee), Grapevine, TX – October 17, 2013
Definitely a learning environment. Crash course in retail management, merchandising, stock, and sale associate., etc. Pay doesn't compensate work load, employer expectations, and/or previous work history/education. Who you know counts
Coming into this company into opening up a new store in a high volumed mall it was very challenging but rewarding at the same time. Management couldnt get alone to well so it always left alot of confusion between the leaders of the store.
Assistant Manager (Current Employee), Northridge, CA – October 14, 2013
Pros: very good discount on clothes
Cons: no healthcare little breaks
I love working there everyone is so nice and I love to see all customers being help and leaving with a bag or two, I worked in retail before but forever 21 is a little more high maintneced but I got use to it I learned a lot more fashioin that I did before I learned to put my job first instead of making friends and how to tell a thief from a regular – more... customer that was always a hard thing for me.my co workers were amazing they really make you feel part of there family the two assistant managers above me taught me so much how to be fun stricked and not a push over I can really thank them for that – less
Forever 21 environment is a fun, exciting all day productive day to go. A typical day would be trying to manage great customer service and help them with all their needs. The best part would be when they ask for help with any type of outfit.