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Forever 21
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502 reviews

Forever 21 Employer Reviews

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Great Place to work
Sales Associate (Current Employee), Vancouver – April 12, 2013
I have worked at Forever 21 for about a month now, and I would say it's a good job, it was definetly better thatn my previous sales associate job at SIRENS.
A compressed list of why F21 is a good place to work

- Pay is above min wage

-Managers are responsible, nice caring and fun

-Most co-workers are nice (some not so much but oh well)

-Closing – more... Clean does nott ake very long, they don't expect perfect folding or detailing (just as long as the store looks decent and presentable)

Regualarity to schedule, consistetency in shifts

-Although the discount isn't all that great, the clothes are fairly cheap anyways so yeah

-Althogh the dress code is slightly strict, there is still a lot of freedom to express yourself through your clothes

-Customer interactions are not generick or scripted or fake.(You can actually have a real converation with customers, you don't need to always try an upsell)

-Maintanence clean is just that maintanence clean ( They don't expect the store to be looking spotless at all times) – less
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ReeRee – April 20, 2013

how much are you getting paid? i'm only getting $10.25 (minimum wage in vancouver) and i've been working there for 7 months..

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Fun environment and friendly staff
Sales Associate (Current Employee), Louisville, KY – April 11, 2013
Pros: friendly staff
Cons: standing up too long
A typical day at work requires standing up for a very extended amount of time, which has not been very beneficial to me. I typically recover the store as far as picking up clothes that may have been left on the ground from the previous night and straighten up my zone that has been assigned to me for that particular day. I have learned the value of communicating – more... with customers that come into our store and been very keen to their needs fashion wise. – less
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Forever 21 invests in the development of their staff. The work ethic required by the company prepares their employees for future careers.
Assistant Manager (Current Employee), Chicago, IL – April 8, 2013
Forever 21 offers many opportunities to grow and develop. Starting as a sales associate, I was able to enrich the skills needed to be a quality employee in the progression to my current position as assistant manager. The company's fast-paced environment demands the ability to multitask and work under pressure.The structure put in place by the company's – more... policies and procedures are criterion that develops exemplary employees. As an organization with an emphasis on teamwork, there is close rapport among the staff creating a fun and upbeat environment. The opportunity to interact with an abundance of people on a regular basis is one of the many benefits of working in the retail industry. Overall, the company is a starting point that has prepared me for my future. – less
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Needs better management
Sales Associate (Former Employee), Louisville, KY – April 6, 2013
I learned how to communicate well with customers. The management could have been better and the store would have thrived. The co-workers were very fun to be around.
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not the job i expected
SALES ASSOCIATE (Current Employee), tampa fl – April 5, 2013
Pros: got to meet new people
Cons: everything was an issue.
everything consisted of people getting in trouble and everything an associate did was an issue. they even demoted people for having a popularity status at the job. upsetting but now its time for something new.
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Ok to Work
EE (Current Employee), N/A – March 30, 2013
Pros: quarterly bonuses
Cons: small discount, half hour lunches
The company is ok to work for and gives very little back to their employees. Often times what corporate instructs and what actually happens within the stores can be quite different and unrealistic.
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Security officers stay away
Security officer (Former Employee), Mission Rd Los Angeles, CA – March 30, 2013
Pros: nothing
Cons: security manager, supervisors, scheduling, salary
If you wanna stay away from childish games and people constantly being unappreciative of real security officers stay away. Management is horrible, security manager is not qualified to run the security department, "supervisors" and other top "personnel" have been handpicked for being the top butt kissers in the department. They are not qualified to work – more... in the department let alone be a security officer as half of the staff does not hold valid guard card. Your job is never safe as you can't even count on HR to defend you. Your life schedule will be controlled by the security manager as she is only lenient to her favorite guards meaning supervisors. Plain and simple this is not the place to work at. STAY AWAY!! – less
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it productive place work but not alot of hours
maintenance / stock (Current Employee), San Jose, CA – March 29, 2013
the hardest part is job have to come into working having to be told that your hours are cut because not enough sales or that they send home early because the store is to slow. the typical day at forever 21 is coming to work and starting of my daily task such as clean the floors or stocking the most enjoyable part is that all your co worker and mangers – more... are really cool and and begin able show of you good work – less
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Productive
Sales Associate (Former Employee), Columbus, OH – March 29, 2013
Pros: discounts
Cons: n/a
A typical day would be the mid day rush! Love when customers shop on their lunch breaks!
I learned how to dress for any occassion.
Management were fantastic!
My co-workers were very nice.
The hardest part is not finding a garment in the customer's size.
The most enjoyable part would be everyday!
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Fun place for fashion
Sales Associate (Former Employee), Beaumont, TX – March 28, 2013
Pros: discount in clothing
Cons: lazy people, overnight stay to redo whole store
Typical day at work go in talk with manager and what they wanted us to do . Help customers get outfits and orginaze and clean the store. Hardest part of my job is some young people are lazy and dont want to work .Best part is we got a discount in clothes.
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the workplace was okay
Sales Representative (Former Employee), Wayne, NJ – March 28, 2013
my review and expreince is that i did like there at first when i strted then i didnt pick they had they favorite one and so judgemental to me and i was feeling very hurt in the inside so i decided to quite that job and go back to school
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Nice
Sales Associate (Former Employee), Boston, MA – March 27, 2013
Pros: pay
Cons: manager
Busy and slow days. management not so great. enjoy customers at every job
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Working hard
Sales Associate (Former Employee), Novi, MI – March 25, 2013
working hard helping customers while working in a fast working enviorment.
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Productive, Great Place to work
Sales Associate (Former Employee), Miami, FL – March 25, 2013
Pros: great atmosphere, managemnet, decent breaks, loving co-workers
Cons: n/a
A typical day at work consisted of keeping the sales floor on tip top shape while helping customers. At forever 21 I learned how to approach customers in a friendly way. Also, I learned how to stay on my toes because customers always have a request. Management was perfect and they helped nurture their workers. My co-workers were good people who could – more... work together. At times closing was hard because it was a few people to a huge section, but we always closed on times. I enjoyed the environment of forever 21 because it was always vibrant. – less
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friendly atmosphere
Head Cashier/Sales Associate (Former Employee), Palm Desert, CA – March 24, 2013
everyday i enjoyed going into work and working with my co workers. i also loved helping the customers who came into the store with putting together fashionable outfits and giving them tips on helping them find exactly what they were looking for in our store. as a head cashier i was in charge of all the cash in the drawers and some of my co workers . – more... i really didnt have a hard part that i experienced about this job other than that i was not able to stay longer due to myself, furthering my education – less
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I enjoyed working here. It was only for a short while being that it was seasonal.
Seasonal Sales Associate (Former Employee), Waterford, MI – March 23, 2013
Cons: seasonal position
Recovering the sales floor would have been my least favorite thing about this job. So many little articles of clothing that needed to be folded was a bit much but overall the steady pace helped the day along. I loved the atmosphere. Very upbeat and friendly.
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Very Knownledgable, and great place to work!
Sales Associate/Visual Merchandiser (Former Employee), Freehold, NJ – March 23, 2013
Pros: traveling to open new stores, meeting such incredible people, and learning about this world of fashion.
Cons: short breaks
Typical day would be housekeep our sections, have a little meeting with our manager in morning, like a touch base, and we are doing that day. Usually in the beinging of the week we would go into our sections fix them, replish them, and if there is a update in our section then toexcute it that week. I learned many things there like; how to work with – more... different fabrics, excute floorsets and updates, how to merchandise, and those rules that. Also i learned how to work with concpets, and markdowns and many other things. I had the best co-workers, it was truley like a family. There was 6 merchandisers(including myself) and my VMM. Sometimes it wasnt all peaches & roses but we got past and grew stronger. The hardest part of the job was leaving, i think because i learned so much there and it was my very first job, and i meet so many amazing people, and i didnt want to leave i wanted to grow more within that company, and like also the hardest was learning how merchandise, and really get to be perfect. Management was very, our VMM was so great with us, she worked with our schedules if any issues, and she was always there to help us and teach us more. Also outside of visuals, the operations managers were nice as well, and showed us a helping hand. The most enjoyable part had to be my co-workers, because they have really turned out to be life long friends, and we had so many great memories together, and they really made working there just has better. – less
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Babylon of Retail
Sales Associate (Former Employee), Wilmington, NC – March 22, 2013
Pros: few dedicated or hardworking entry level employees, strong communication and teamwork amongst only sales associate, scheduled breaks, management positions held are strictly skiled at realizing customer wants and needs
Cons: bad moral, lack of positive reinforcement, lack of management skills, dishonesty, managers have tendency to show favortism, little to no opportunity for advancement, fails to follow companys scheduled employee evalutions
Their lack of good work ethic and respecting employee to manager confidentiality is a disgrace to what any business should be. Hiring managers who are not qualified for the position is a timeless trademark of theirs. Their job standards for potential employees who apply are of no existence. Moral upkeep of team on daily shifts is unimportant along with – more... acknowledging or even entertaining the idea to appreciate their few hard working employees. – less
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overview
Visual Merchandiser/ Accessory Specialist (Former Employee), Oakbrook, IL – March 21, 2013
Once again, all visual merchandising was the best part of my job. When I was in charge of all accessories, I really felt important and I loved the responsibility.
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fast phase work place
Sale Associate (Former Employee), Daly City, CA – March 21, 2013
I got to meet alot of different people at Burger king. very nice place for people who goes to school.They have flexible working hours for everybody
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About Forever 21

Forever 21, Inc., headquartered in Los Angeles, is a specialty retailer of women's and men's clothing and accessories, known for – Read more