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Forever 21
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1,215 reviews

Forever 21 Employer Reviews

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Productive workplace
Sales Associate (Former Employee), New York, NYSeptember 11, 2014
Pros: free lunch and cooperate parties
Cons: short breaks
A typical day working at forever 21. Working as a sales associate your applied to mutli-task different types of work. You can work on the cashier one and the next you can work on the floor putting merchandises back in their section. The hardest part is when you have a busy day and the clothes racks up.Most enjoyable is customer services putting a smile – more... on their faces. – less
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good managment
Sales Associate (Former Employee), New York, NYSeptember 11, 2014
working with customers conducting good customer service was very nice for me. I learned how to deal with people and interact with different types of people on a day to day basis and that was the most enjoyable part of working there
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visual merchandiser
Visual Merchandiser (Former Employee), Lubbock, TXSeptember 11, 2014
change walls on certain rooms help with floor set cashier help in fitting room answer phones help with freight
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Great workplace, i got meet so many people. it was always clean
Sales Associate (Former Employee), Concord, CASeptember 10, 2014
Pros: my lunch time was always when i needed it to be
Cons: i never had money because i was always spending money in the store
I loved working at Forever 21. I met so many people. It always something to do. There was never a time that I didn't have work to do. I got along with everyone of my coworkers. I always knew when I had to come in.
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Forever 21 will either make you or break you
Accessories Specialist ( Supervisor ) (Former Employee), new york, new yorkkSeptember 10, 2014
Forever 21 was my first retail job and out of all the store i got hired to work at the times squaew location. It was crazy at first but i got used to it quickly. This store doesn't really offer anything, i worked for them for about 3 years and i felt like my work was never really appreciated.
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retail is retail
Sales Representative (Former Employee), Charter Township of Clinton, MISeptember 10, 2014
Pros: great place to work
Cons: no benefits and low pay
i loved the family we had. It was fun and we were a GREAT team. I worked at Forever 21 for over 7 years and it was a blast. we made our numbers and work hard while having fun at the same time.
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Complex, Always work to do type of job
Visual Merchandiser (Current Employee), Lawrenceville, GASeptember 9, 2014
Pros: my work schedule, learning experience, fashion, and meeting new people daily.
Cons: management that doesn't believe in teamwork, last minute schedule changes, and onsie items
A typical day at work; I come in have a quick run down with my visual manager about what we have in store to do today and how the day before went if i wasn't there. We put new merchandise out daily; filling the store, while doing so we merchandise them. Place clothes in places we think would best help that item sell. Also, check emails daily looking – more... for any updates, launches, promotions, or markdowns that may have dropped. I've learned how to manage my time better as well as being detailed and efficient in what needs to be done. The only thing about being a Merchandiser, we have many responsibilities and duties that need to be done daily within our shift. That being said, you would think management would be more supportive, helpful, or even appreciative, but they're not. Management, instead of being involved in what's going on in their store, they would rather throw the work on you and expect it to be done with little to no support or appreciation. CoWorkers, some, are excellent. We are all hard working and eager to work as a team to get the job done and have our store looking and running at top performance. All employees at my location just wish for a more appreciative, helpful, motivating management team. I enjoy working with clothes being that I love fashion. Putting outfits together, merchandising and seeing the merchandise sell makes you feel you have done your job in helping the company succeed. – less
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Positive and modern workplace
Sales Associate (Former Employee), Wichita, KSSeptember 9, 2014
Pros: good people to work with
Cons: short breaks, favorites
A typical day at work would be going over our sales goal for that day and dress code enforcement. Making sure all employees were well dressed and represented the company in a good way. Then each employee got assigned their own room to keep organized and presentable for the customers shopping experience.
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two thumbs down
Visual Merchandiser (Former Employee), Annapolis, MDSeptember 8, 2014
Pros: they do provide a pretty good benefit package for full time employees only
unorganized corporate company with no idea how to run a business. The only reason they are still making money is because their clothes are fashion forward and really cheap. Corporate executives have no clue what is going on in the stores. incompetent employees promoted over more qualified employees due to extreme favoritism. This company has no sense – more... of professionalism. – less
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fun for HS students
Sales Associate (Former Employee), Manchester, NHSeptember 8, 2014
Pros: fun place to work and good people
Cons: bad benefits
It was a fun place to work at most of the time. However, management was not professional and very drama filled. You could never count on getting out of work on time if you were closing the store. Cleaning the store at the end of the night usually took hours, and sometimes you would be there untill 11pm.
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Enjoyable
Sales Associate (Former Employee), Memphis, TNSeptember 7, 2014
Everything about this job was enjoyable, but be prepared to stand on your feet all day.
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Dont recommend
Sales Associate (Former Employee), Yonkers, NYSeptember 5, 2014
Cons: short breaks, very small clusterful break room
Can be very messy, and unorganized. Staff members can be lazy slack on their job duties. The music is enjoyable.
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Decent job
District Trainer/General Manager (Former Employee), Salt Lake CitySeptember 5, 2014
This is a good job for young adults to get their first job. Management is decent. Needs faster declensions from the higher ups.
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Very Productive
Sales Associate & Cashier (Former Employee), Trumbull, CTSeptember 3, 2014
Pros
Learning basic customer service, cashiering, stock, and visual merchandising. Good first job for younger people just starting out.
Cons
No set schedule. Some managers talk down to employees, not much room for growth or to move up. Few fulltime positions. Certain rules aren't always enforced and it reflects in the attitudes of the employees. Favoritism – more... happens quite often. Almost feels like a popularity test. – less
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Wouldn't recommend working here
Accessories Specialist (Former Employee), Newport Beach, CASeptember 3, 2014
I had heard bad things about working for this company before I started, but thought I would give it a chance. Big mistake - many of the managers are very bad and their jobs and disrespect most employees, including myself. Overall, the company has horrible communication and really doesn't care about the happiness of the people working for them. I was – more... expected to complete tasks with no support or resources and unrealistic timelines. Half the time things were so disorganized and messy I felt I would injure myself in the back. The turn around of employees is RIDICULOUS and I couldn't even count on having the same co-workers month to month. Most sales associates were not trained, and many would just stand around for their whole shift doing nothing. And on top of everything they had no respect for my personal life, they would change work schedules with little to no notice constantly.

I think of myself as a professional, an most people here are not. – less
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Fast paced environment
Assistant Store Manager (Current Employee), San Jose, CASeptember 3, 2014
A productive fast paced environment. Requires a lot of multitasking and customer service. A fun place to learn new skills and meet new people. A company that provides growing opportunities in many areas of the business.
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Fun place to work
Cashier/SA (Current Employee), Meriden, CTAugust 31, 2014
Cons: discount
I work at one of the smallest Forever21 and I love it. I love the co-workers and the managers. My experience from working here may be very different from a lot of the current and former employees, it only takes about an hour to clean up the store (sometimes less depending on the put backs). You get to learn a lot about retail from working here, costumer – more... service is deff the most important thing. Wether it's helping a costumer pick out an outfit or a necklace to go with a blouse, seeing costumers happy is one of the best thing! – less
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Terrifying
Cashier (Former Employee), Salem, NHAugust 29, 2014
Hard job little pay , no mattter how good you are i the job you will not get paid for what you do
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A temp job to get extra funds, not a career
Sales Associate (Former Employee), Wichita, KSAugust 27, 2014
At forever 21 I basically only took care of the maintenance of the store. I also presented customer service. I learned a lot about floor plans and how retail works. The management was clear cut. My co-workers were my peers but didn't work right beside me. The hardest part of the job was keeping up with the constant changing of the floor plan. The most – more... enjoyable part of the job was the laid back atmosphere. – less
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Worked for one day
sales (Former Employee), troy,miAugust 27, 2014
Pros: get to look at cute clothes
Cons: rude co workers, no help, useless managers, only 10% employee discount, chaotic work environment, unorganized
So I was so excited when I got the job at F21 I love the store and thought it would be a great work environment. I just had my orientation day today and I couldn't get out of that store fast enough. I arrived only ten mins early and got scolded for being early. Guess I should have been late instead. Then I had to stand around up front and wait to be – more... told what to do while the manager and other co workers bsed around and talked. Finally after about 30mins I was paired with two girls to do go backs in the dressing room. They explained to me the go back system and the mapping of the store very briefly. So basically the store is split into like 10-12 different sections. And the only way to know what does where is to basically guess by color,pattern,frillyness,design,etc. There are girls who have been there for years who still don't know the system. So after attempting to sort clothes for over an hr. We finally had a rack to go back then as the two other girls went on there ways I was left to fund for myself. And god forbid I ask another employee where something went on my first day because they would snap and be rude like I should know. The manager only asked me how it was going once. Didn't tell me anything about the job at all. Then at 12 another manager came in and didn't even bother greeting me. No other employee's bothered to make my acquaintance and just starred or gave me nasty looks. I was so happy when my shift was up. All in all the store is an unorganized trying to be organized mess. Half the time the girls didn't find the item so they would just blend it with like colors or patterns. This store was a joke and I am not going back for day two. I have applied at another company and am glad I did. F21 is a great place to shop but a terrible place to work. – less