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Forever 21
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1,267 reviews

Forever 21 Employer Reviews

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Productive and fast paced work place
Head Cashier/Cashier (Current Employee), Charlotte, NCOctober 10, 2014
I enjoy working at Forever 21. For the most part the customers were the ones that made my experience a great one. My managers and co-workers made the workplace a nice environment. My store manager made all of her employees feel important and ensured us that she was their to help us. November will mark a year that I have been their and I still learn – more... something new everyday.The most enjoyable part of my job is meeting over 300 people a day and knowing that you made their visit worth coming in the store. The hardest part of my job is not being able to give each and every customer that one on one service that they deserved. – less
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Unhealthy place to work
IT Support Manager (Current Employee), Anaheim, CAOctober 10, 2014
Pros: the forever 21 name
Cons: employs are not treated with respect in accordinance with the us standards
Employs are not treated fairly.
Management miss treats staff.
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Usual Retail Job
Sales Associate/Cashier/Customer Service (Former Employee), Lombard, ILOctober 10, 2014
Pros: fun enviorment
Cons: short breaks
This is a good job to have while in school. They're pretty good with scheduling. The workers are the same age for the most part so you will make a lot of friends. It is a fun environment, not many benefits.
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Fun workplace
Sales Associate (Current Employee), Omaha, NEOctober 10, 2014
Pros: grace time
Cons: short break no benefits
Everyone is cool great company pretty easy job no benefits and sucky pay
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Fast paced environment.
Service Clerk / Shipping & Receiving (Former Employee), Los Angeles, CAOctober 9, 2014
Pros: company supplies employees with free lunch and discounts.
Cons: brakerooms where very far.
Working for Forever 21 was a very nice experience. Being able to give great costumer service via phone or email is something that i truly enjoy. I was able to learn many new techniques when sending emails and creating daily reports, and what I didn't know and found difficult my co-workers where more than wheeling to teach me. Learning new things is – more... what made me enjoy going to work. – less
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Fast paced and Sociable
Sales Associate (Current Employee), Novi, MIOctober 9, 2014
During my time at Forever 21, i worked in a fun environment with friendly co-workers and diverse customers. My managers were helpful whenever the store become busy. Overall working for Forever 21 was a great experience.
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VERY FUN
SALES ASSOCIATE , CASHIER AND STOCK EMPLOYEE (Former Employee), Altamonte Springs, FLOctober 9, 2014
Pros: i enjoyed the fellow employees company & management interaction.
Cons: was not satisfied with the pay & hours.
Overall the job was always a blast. Everyone was just so pleasant to be around and management was always on point. They helped me by teaching me a lot of different things and keeping me flexible. I learn that you cant always do it by yourself and that sometimes you might need help. I wouldn't really have a typical day every time I go because I was an – more... overall employee so where ever they needed me to work I was there to help out. Some days I was on the floor helping customer find what they needed and also doing loss prevention by customer service. Other days I would be on the register getting the line shorter in a efficient manner and getting customer out the door with a smile.
And in the morning I would do stock, that includes bringing in shipment which would be over 200 boxes of product and then opening them and then proceed to censor them carefully without damaging the product. – less
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Fast Paced and High Energetic
Sales Associate (Current Employee), Oak Lawn, ILOctober 9, 2014
At Forever 21, it was a very fast paced experience. I had to be very energetic and portray excellent customer service skills. Working with my co-workers was very exciting. Meeting new people and learning from other employees. The company was very adamant on teamwork and customer. The most enjoyable part of the job with interacting with new people and – more... helping people. The hardest part of the job was the management team. Some of the managers were rude and unfair. – less
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Fast pace on your feet retail store
Sales Associate (Former Employee), Indianapolis, INOctober 8, 2014
Pros: discounts
Cons: short breaks
A typical day at Forever 21 is busy. What I learned from Forever 21 would be that I deserve a higher position in the company based off my experience. Overall the management was great, the only thing to complain about is the pay and how long you have to wait for a raise. My co-workers were amazing, it felt like we were one big family in one big clothing – more... store. There is nothing hard about this job. The most enjoyable part of the job would be just helping all of the customers. – less
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Team work
Sales Associate/Cashier (Former Employee), El Centro, CAOctober 8, 2014
Pros: friendly
good job environment... happy to work there...only the company will give little hours, no full time
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productive place friendly staff great experience
Stockroom attendant (Former Employee), Arcadia, CAOctober 7, 2014
learned alot, friendly staff ,well mannered employees and managers
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Can't Make a Living
Sales Associate (Former Employee), ChicagoOctober 6, 2014
Pros: coworkers were fun to work with
Cons: poor pay, dirty stores, untrained management, minimal hours
This is by far the worst position I have ever held. I had a completely open availability all throughout the week, mornings, afternoons, weekends, etc. The assistant manager would only schedule me on Friday, Saturday and Sunday nights for four hour shifts. With them paying the bare minimum for your hourly wage, that is practically nothing.

The stores – more... are so disorganized and have no rhyme or reason. There would be constant floor changes every three weeks or so and would expect you to memorize the new floor plan. This becomes extremely difficult when you're only there about 12 hours a week.

The management never trained me as a cashier and only had me doing the fitting room after months of being there.

There is only a 10% discount on their already poorly made clothes. You as an employee can only buy items if your store manager is working, and he or she is the only one who can ring you out. This means if you decide to go to the store on your day off, regardless of which location you go to, you better hope the store manager is in if you want to buy something. Otherwise they won't allow it.

Loss Prevention is a joke, too. Management tells you to watch out for shoplifters, but you can't tell someone to put something away if they are blatantly stealing because it could be a liability on the company.

The best part was when I got my final paycheck. Forever 21 completely left off my last working week on my paycheck. I spent 6 weeks calling the store, calling the district manager, and calling the corporate office to demand for my wages. I finally had to threaten to call the Better Business Bureau and the State Labor Department to get my full paycheck issued to me.

What a waste of time working there. – less
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Its an okay job for any college students
Head Cashier (Current Employee), Pleasanton, CAOctober 6, 2014
Every Forever is different. Unfortunately for the store i work at, it limits the growth of the employees and are very hard to listen to their employees. The co-workers are friendly and supportive with one another.
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Friendly environment
Sales Associate (Current Employee), Waterbury, CTOctober 4, 2014
At Forever 21, I have learned how to sensor clothing and about the latest trends. The coworkers are very friendly and have no problem answering any questions I have. I go into work greeting customers with a smile and feel welcomed every time by my coworkers. The hardest part is putting back the items and finding where it belongs, although it is a challenge, – more... I manage to do so. – less
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fun place to work but poor hours
Sales Associate/Customer Service (Former Employee), Charlotte, NCOctober 3, 2014
Pros: breaks and discounts
Cons: benefits and poor hours
its fun place to work if youre into fashion but the hours sucks smh
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I always have somthing to do.
Head Cashier/Key Holder (Current Employee), Orland Park, ILOctober 2, 2014
Pros: i get good hours.
Cons: the store is often disorganized.
I would start at twelve, and leave at eight. I get logged on and ring up customers. I also do shipment and put product on the floor. Along with, sending damages back to the head quarters, making change orders, keeping the registers clean, and motivating associates and make sure they are constantly do something. I run racks or sort for the associates. – more... I have to count sales associates onto the registers and off. I do returns and anything a manager can do. my coworker are mostly nice and we get along. The hardest thing of my day is when we are low on staff and I have to ring and be everywhere else. I enjoy helping customers and finding them what they need. – less
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Forever 21 Kinda Sucks
Sales Associate/Cashier (Current Employee), Houston, TXOctober 2, 2014
Pros: fun enviroment, outgoing employees, and no uniform
Cons: terrible late hours and rude customers
Dont believe the hype. i used to want my first job to be at forever 21 but the hours are terrible aseveryone says. Its not a hard job its just stressful. They are always hiring because people are always quitting but i guess what works for some people dont work for others
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It's a stressful place to work at with not enough back up from most of the managment team.
Cashier/ Zone Leader (Current Employee), San Francisco, CAOctober 1, 2014
It's a good inexpensive place to shop in but as I said before it is a very stressful environment because management asks us to do more than one person can handle but there is team work with the co workers so we get it done.
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Productive and fun workplace
Sales Associate (Former Employee), Jersey City, NJOctober 1, 2014
This job taught a lot about responsibility and helped with communication as far as customer service goes.
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Great place to learn
Visual Merchandiser (Current Employee), New York, NYOctober 1, 2014
Pros: creativity
Cons: short breaks
Iloved the fast-paced environment at forever 21. Never a dull moment!!!!!