Forever 21 Employer Reviews

Great environment. Learned a lot about retail. Staff was functional and great to work with.

It was a fun first job due to a mixture of employees that are young and into fashion. Downfall of the job was that it lacked a supportive and structured management.

Hardest part of the job was to keep everything off the floor.
I learned that working with others open up your knowledge and can be a fun experience! I mostly enjoyed working with others, meeting new people and just helping customers!

A typical day of work was very busy and tiring because you are standing all the time but I learned that the hardest job is not always the most benificial. The management was good but not excellent an my co-workers were very fun and I loved working with them. The hardest part of the job was standing around doing nothing but the most enjoyable part of – more... the job was having all my co-workers with me. – less

Typically managers would scramble to put us into sections when it got busy. They were highly unorganized and usually don't start the closing paper work until way after the store closed. Even if the store was clean by closing, the managers would find little demeaning tasks for us to do. I enjoyed most of my coworkers and a manager. The hardest part is – more... getting walked on by customers day in and day out. And cleaning up after their mess. We got a lot of foreign tour busses and they would all flock to our store and destroy it. They would also check our bags thoroughly and coats and pockets before we left. The dress code was always changing too and we all could never keep up with it – less

A typical day at Forever 21. Walk all department rooms, clean and re-organize the rooms. When done, re merchandise room with new product. This will normally will take us until opening time which is 10am. We make sure we work fast and efficient from 6am-10am. Being a department manager has taught me how to manage employees, customer service and how to – more... work with urgency. Every manager in Forever 21 is very different. There are some managers who play favoritism with other employees, granting them early promotions for doing nothing to earn it. While other manager play by the rules. They are honest and respectful to every employee not by the years they have been with the company but by their hard work. The hardest part of my job, their really isn't a hard part when it comes to retail. All you do everyday is customer service and pick up after your customers. The most enjoyable part of my job is working with my team. They are amazing individuals with a lot of talent. – less

My typical day while being employeed here is helping customers finding or putting together different peices. Putting away clothes; cleaning different store areas, stocking and working the fiting rooms.

if you love clothes and fashion this is the perfect place for you

Im not sure whether it was the location i worked at or not but i used to stay there until 4 am. it was very stressful and unorganized.

The managers didn't manage, sometimes we didn't leave till 2am! The pay wasn't worth the amount of hard work that had to be done.

Forever 21 is great from the outside, but is hectic and extremley unorganized in the back. Workers never have consistent hours.

A typical day at work for the company Forever 21 is balancing your work time between customer servicing, keeping the store recovered and shoppable for each customer, and pushing out go backs from the fitting rooms for other shoppers to consider. Working in a popular retail store I think one of the biggest lessons you learn is how to deal with different – more... customer situations and how to approach a customer without offending or making them feel uncomfortable in the environment. The management team at this this store is very helpful, organized, and each do a huge part in making our store run smoothly. My coworkers are just the same. Our management has done a great job at hiring people who are hard workers and learn very quickly. Without them our store would not run as smoothly and I couldnt say enough good things about our Forever 21 team. The hardest part of the job I would say is reminding yourself not to stress when the store gets too busy and things start getting overwhelming. The most enjoyable part of the job is helping customers find an outfit that makes them feel good about themselves. Its rewarding to help someone who has had a long day or who doesnt feel good enough in there own clothes. Finding something they are comfortable in, that looks great and is afforable is probably the highlight of the job. – less

Working at forever 21 is good. You learn to work with people. The co-workers are great.

Working at Forever 21 is not as bad as most of these people are making it seem. It has its advantages but it also has its disadvantages. The cool things about this job are the atmosphere. I get to be surrounded by all different styles, and it's really expanded my wardrobe due to the cheap prices. I get to see the new merchandise right when it's pulled – more... out of the box and put on a rack. I have an amazing boss who is so accommodating. She's pretty fair with hour distribution among the sales associates, we're all within a few hours of each other. If we request days off, she's really great about giving us them off. A lot of our employees are students or have second jobs and she's awesome about working around our other schedules. I also love all the girls I work with, we've become friends and even hang out outside of work often. The downfalls of working at Forever 21 are.... well abundant. The company doesn't provide us with the tools to keep our store looking amazing. Other stores have crews who clean their stores often, jet pack vacuums, and other varies tools. We have loose tiles that the company has taken forever to fix, we have dirty curtains in the fitting rooms, tons of dust all over the store and so on. The store is so packed that it's cluttered and looks a hot mess. The discount is 10%, that's barely anything! Overall though, I like working at Forever 21. – less

meet new people everyday
how to use the cashier
co-workers were nice
great enviroment

Working here sincerely made me happy every single day! I got to do what I loved and work with those with a positive attitude!

a typical day at work is very stressful. managers don't communicate with one another well so associates have to take it upon there selves to find out what they are doing, i have learned a lot within my year, such as counting money more efficiently and better customer service. the most enjoyable part of the job is being able to talk with customers, find – more... out where they are from, and its interesting to see what styles fit different regions in the world. – less

You always want to strive to be a good employee. You have to be consistent and remind your managers constantly about stuff. You can't be a push over but be rough around the edges so you can get things done. Customer servicing is really serious here. Advancement is hard to get if you're not a suck up.

my typical day at work is like the everyday. i wake up get ready to go to work. when i get to work i start putting things in order and smiling for the customers to enter to buy some things and my co-workers are like family we talk, share things with each others. i enjoy everything during my job

some days can be stressing especially in busy days, I did learn a lot such as visual merchandising and using a different cash register, management usually works with and can be flexible.