Sales associate/stock-room associate/fitting room (Current Employee) – Windsor, ON – 19 May 2017
My typical day at work varies with what they need/expect to be done throughout the day. I have experience with every position within the company. I have learned a lot about the company & how they do things throughout the store to ensure the best customer service. The management includes an abundance of people and every one of them have the best intentions for the store and the employees. I don't find anything to be significantly challenging about this particular job. The most enjoyable part of my job here at Forever21 is just being apart of the company and working my hardest.
Assistant Store Manager (Former Employee) – Dartmouth, NS – 14 March 2017
I worked at Forever 21 when it first opened in Dec 2013 the store manager was a horrible woman. She had favourites who she let get away with everything and she clearly hated some people who she made just as obvious to the entire staff. It was ridiculous. I quit as soon as I found new employment.
Beautiful store, great product, lots of fun employees.
Fast paced environment with great sales experience
Sales Associate (Former Employee) – Newmarket, ON – 24 February 2017
As a sales associate you sort, organize and clean up the clothing in the store as well as putting away the go-backs from the change room in your section along with assisting customers simultaneously. It is a busy store so having to accomplish the tasks and reach the sales goal can be challenging but it is a productive work experience.
Sales Associate (Former Employee) – Richmond, BC – 22 February 2017
Forever 21 is a good head start for people who are starting their retail experience. This store is a busy store since there's a lot of variety in clothes. Employees are in their each zone that when a customer needs assistance they will be assisted. It's fun to work with your friends and that is what you will have in this store because you will for sure build a good relationship with everyone in the store.
Sales Associate (Former Employee) – Windsor, ON – 20 February 2017
Retail will always be stressful no matter what company you decide to work with, however, with the people i've worked with at Forever 21, I have learned that it could even out and balance the stress due to the optimistic people I worked with. Patience is what working at Forever 21 has taught me, positivity, and optimism.
Quality Control Inspector (Former Employee) – Delta, BC – 30 January 2017
It is a well organized and friendly work environment. At first it was difficult understanding the warehouse work but later, I got more understanding of it and began working as an quality control member.
Manager (Former Employee) – Calgary, AB – 30 January 2017
Such a terrible work environment. Upper management doesn't care about you as an employee and nothing you complete is good enough. Pay is extremely low for the amount of tasks to complete. Upper management expects you to complete an unattainable amount of tasks and every criticism is negative. Was constantly told "not good enough" while other managers spend their whole day sitting in the office playing on their phone. Store manager is incompetent and requests completely illogical tasks. Do not recommend working here.
Most staff are nice
Long hours, low pay, terrible life and work balance, incompetent managers
Being to yourself as you neatly put away the abundant amount of clothes. I learnt how to correctly organize and hang any of their products. The management was very friendly but i did feel a sense of sometimes coldness and snobbishness. Though the job was a seasonal one i did not enjoy the concept of myself having to call and not being given a solid shift, where i had to call a couple of hours to find out if my shift was still proceeding. I found it very frustrating and not productive. The workplace culture was very down to earth and fashionable, close to my desired environment. The hardest part of the job was trying to complete my duties without any training. And my most enjoyable part of the job was interacting with clients and making new friends.
Sales Representative (Former Employee) – North York, ON – 18 January 2017
It was a very chaotic store and management was poor. However, i loved my co-workers and enjoyed my diversity within the company. I would not want to work there again because of the overwhelming volume of work that was expected from the employees.
Seasonal Sales Associate (Former Employee) – Hamilton, ON – 6 January 2017
This was my first job working in retail as a seasona sales associate. I enjoyed the experience, managers were very accomodating and the staff was extremely welcoming. I was sad to learn that my contract had ended, and will likely reapply when they are hiring again in the summer. Overall fun experience.
Welcoming staff, frequent small breaks, flexible schedules
SALES ASSOCIATE (Former Employee) – Toronto, ON – 29 December 2016
As with most mass market retailers, management is a gamble. Work culture is mundane. Benefits are hidden from workers and avoided handing out to those other than managers. Most workers are young high-school or university students so the environment is also a gamble. You job security and advancement is purely based on manager favoritism.
Customer Care/Tech Support (Former Employee) – Toronto, ON – 14 December 2016
It's a great place to work under pressure and with staff. However, the managers act more like boss than show leadership. I learned that working with staff, I am more likely to learn a lot of about skills to improve my daily tasks.
Sales Associate (Current Employee) – Vancouver, BC – 14 December 2016
This is my first retail job since I graduated college. Forever21 is fashion retails which related to my career and what I've studied in school. It was great time and experiences to working here. I got great friends and we treat each other as family. I am very grateful for being part of Forever 21 team!