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Forever 21
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1,280 reviews

Forever 21 Employee Reviews

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Best place to work at!
Sales Associate/Cashier (Former Employee), Etobicoke, ONFebruary 22, 2014
Forever 21 has to have the best management (at times)! But lifelong friends were made there! Greatly missed!
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Constantly constraining your abilities
Sales Associate (Former Employee), Dartmouth, NSFebruary 16, 2014
The management was disorganized, instead of praising workers for their advancements, it was a very negative environment. I learned nothing from the company, I done well with my position because of past experience.
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Sales Associate
Sales Associate (Former Employee), Burnaby, BCFebruary 12, 2014
It was a good company, but didn't give enough hours and the management wasn't very nice and very bossy to everyone.
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Challenging but Fun Work Place
Recovery Specialist (Former Employee), Vancouver B.C.January 31, 2014
Overall it was a wonderful place work if you ignored the drama between managers and different members of the team. I was slowly but surely giving more and more responsibilities that challenged me and gave me the opportunity to develop new skills and grow. My co-workers were slightly insane but it made each day interesting. There is no typical to discuss – more... because each was different and required different jobs completed – less
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Poor management at top level
Assistant Store Manager (Former Employee), Brossard, QCJanuary 30, 2014
Cons: poor management
No opportunity for advancement. No work life balance. Contracted got terminated for being a non flexible moher
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Fast past and fun job
Sales Associate/Cashier (Current Employee), Hamilton, ONDecember 13, 2013
I love working here. The staff is amazing and management is very understanding and have flexible work hours. You gain good customer service experience because they tell you exactly what they want from you. You get the chance to become a personal shopper with every customer that walks into the store.

There are a few downs but then again nothing is perfect. – more... Be prepared to stand for long periods of time. The lights are pretty bright along with the bright white walls sometimes gives me headaches. The music is constantly playing all day; yes it gets annoying. – less
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fun workplace
Sales Associate (Former Employee), Calgary, ABOctober 31, 2013
-busy days
- a lot of friendly workers
-enjoyed being around nice people
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a diverse and outgoing environment
SALES ASSOCIATE (Former Employee), toronto, onOctober 16, 2013
Pros: very flexible
Cons: could provide some benifits
-required to maintain floor control
-customer service
-management are nice and social-able
-hardest part at work is seeing your employees leave
-most enjoyable at work is working with the people at work
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it was a job i enjoyed with plenty of room for advancement
Sales Associate/ Visual Merchandiser (Former Employee), Edmonton, ABSeptember 19, 2013
Pros: friendly bosses
Cons: long hours
My days were filled with different tasks i was always busy either dressing maniquins, doing floor changes or training new sales associates
I lewarned a lot about fashion and leadership
I worked well with my co-workers
The hardest part was floor changes/ we had to do it while the store was closed we wouldnt be done until 8 in the mornig somet6imes
I – more... enjoyed working there – less
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Not enough hours!
Cashier/ Sales Associate (Former Employee), Scarborough, ONSeptember 16, 2013
Pros: nothing much.
Cons: 10 % off, not enough hours
Ok place to work if you like to take it easy and slow where nothing much happens and all u do is tuck in bra straps and be on cash. Not enough hours at all. Management was mehh. Were not really playing the role of management.
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Fun workplace with great, hard-working staff
Cashier (Current Employee), Ottawa, ONAugust 27, 2013
Pros: great opportunity to pick up extra shifts
Cons: hard to move up in the company
Forever 21 is a great place to work as the management team maintains a healthy balance of manger and friendship with each employee. In addition, all employees are welcoming and friendly making you feel more comfortable at your job. The hardest part of the job is dealing with the many different people who enter the store and speak various other languages – more... other than English. It is often hard to communicate with customers – less
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Great company to work for.
General Manager (Current Employee), Brampton, ONJuly 25, 2013
The culture at forever 21 is a good one. Everyone is willing to help out each other and then all work as a team. Manager;s for different regions are very supportive
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Visual Merchandiser
Visual Merchandiser (Current Employee), Montréal, QCJuly 17, 2013
Re-working the sales floor as pre company directive.
Styling mannequins and windows for season and looks.
Customer service.
Interacting with the management and sales team to make sure merchandise standards are met.
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Productive and fun workplace
Accessory Manager (Former Employee), Ottawa,ONJune 28, 2013
-it was a very fun environment
-I learned new things everyday
-management was very nice, supportive, understanding, and helpful
-co-workers were fun to work with
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Terrible- just terrible
Stock Associate (Former Employee), Scarborough, ONMay 13, 2013
Cons: they literally time your lunches and you get in trouble if you've gone over by 1 minute, management is terrible and rude
Management is probably the worst part, especially at Scarborough Town Centre. The managers only care about themselves. Employees are bossed around and treated poorly.
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fun workplace
Sales associate (Former Employee), Edmonton, ABMay 9, 2013
Learned folding clothes
Excellent management
It is an easy job
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An environment where I was able to apply effective customer service
Sales Associate/Visual Asisstant (Former Employee), Toronto, ONMay 4, 2013
•operated cash register performing purchases, returns, exchanges, and offered help to customers, also worked with the visual merchandising team, filling product on the floor by merchandising through various specified themes.
• how to make sales, upsell merchandise, prevent loss prevention, visual eye, organizing shipment
• great management team
•hard-working, – more... team oriented co-workers
•handling angry customers
•satisfied customers – less
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Work Environment
Sales Associate (Current Employee), Brampton, ONApril 18, 2013
A typical working day at Forever 21 would be helping customers to the best of my ability. I always make sure that i present myself in a professional manner when working with the customers. Management team is great. They are very friendly and approachable making working there more comfortable. What I enjoy most about working there is the team. Everyone – more... is friendly, and it is great working with them. – less
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One of the worst places to work at
Sales Associate (Former Employee), Toronto ONApril 13, 2013
Management team was completely unreasonable. The store manager was one of the stupidest people I've ever met, it's questionable if she even finished high school. Store manager was so bad that other assistant managers would quit and complain but still she remains. They hire so many people so good luck getting hours. The store is always messy because – more... even though they've hired so many employees, they don't actually schedule a lot of people to work. Was there for over a year and was promised a wage increase but didn't get one. Put it this way, for minimum wage you're working your butt off for nothing. You will learn nothing here and you're constantly trying to prove yourself just to get hours for a sales associate job. – less
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Good place for a student to work
Sales Associate, Cashier (Current Employee), Ottawa, ONMarch 19, 2013
Pros: good experience
Cons: salary, work schedules
Hard work, good managers, co-workers are friendly, have to deal with customers a lot, schedules are flexible