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Forever 21
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1,224 reviews

Forever 21 Employer Reviews

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Good startup job.
Sales Associate (Current Employee), Winnipeg, MBSeptember 1, 2014
A typical day at work would be me in the fitting rooms, helping customers get into their rooms and waiting till they are done to hang and tidy the clothes on hangers. Then I would sort the clothes to bring them to their rightful place/section in the store in order to bring them back to the sales floor for them to have another chance with a different – more... customer.
Other days would be me featured on the sales floor, asking customers if they need any assistance finding anything. Or being on cash and ringing them up. – less
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Fun work environment with lots of responsibilities
Sales Associate (Former Employee), Calgary, ABAugust 15, 2014
Pros: good co-workers
Cons: messy store
-Mostly cleaning and customer service.
-i have learned to be efficient and work faster to get things done.
-Your section had to be clean for you to go home or somedays you have to help everyone else with their section.
-Specially on weekends the store would be a mess. Cleaning the store was quite time consuming and exhausting.
-It is still one of favourite – more... stores. The clothes are really great and affordable. – less
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poor
Assistant Manager (Former Employee), Montréal, QCAugust 12, 2014
not a good place to work fulltime, overworked not enough pay
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You work with friendly people but there is alot of issues with some.
customer service (Former Employee), dartmouthJuly 16, 2014
Working at forever 21, there was good co-workers and also alot that gave a negative vibe and tried to up-do you instead of helping you
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Fast paste environment with a strong team
Sales Associate (Current Employee), Ottawa OntarioJuly 8, 2014
Pros: works around your availability
Cons: a lot of work + late hours
Forever 21 is retail store that concentrates on customer service. It's probably the busiest clothing store in Ottawa. Although it does make a lot of sales daily, it does require a lot of work throughout the day. I'm extremely grateful to work in an environment that allows people to be themselves and help customers smile. Each sales associate is responsible – more... to keep up with maintaining their sections, while greeting and helping customers. I work with about 50+ employees, who are hard working people, with the same goal of making sure the store is presented well. The hardest part of the job is the schedule. You are not promised the hours and unfortunately you are scheduled a different shift every day. We are scheduled as early as 8am and as late as 11pm on weekdays, depending on the amount of cleaning and organizing there is to do. The most enjoyable part of the job is being able to work with people you may consider your friends, and helping customers find the perfect outfit for them. – less
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not a good experience
Sales Associate (Former Employee), Montréal, QCJuly 2, 2014
Pros: discount
Cons: only 10 percent discount
the people are very dramatic
very fun environment
love the busy rush
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Decent part time job
Retail Sales Associate (Former Employee), Vaughan, ONJune 26, 2014
Overall my experience was okay working at forever 21. It was a convenient job especially during my school year. It was a fast environment so it kept me on my toes.
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Forever 21 and my experience
Team Leader/Stock Associate/Sales Associate (Current Employee), Toronto, ONJune 9, 2014
Pros: great staff, different tasks each day, fast paced.
Cons: long hours, big store, a lot of walking
Working at forever 21 involves a lot of teamwork because it is a big store and requires a lot of work to maintain its cleanliness and look of the store. The management is okay but could be a lot better, managers do communicate with each other but always have different ideas which tends to clash. The newer employees have not been trained properly because – more... the managers have other employees train the new ones, and the the employees training the new workers have not been trained properly themselves. The hardest part of the job is maintaining the store throughout the day and especially closing. I respect the managers because of all the hard work they go through every night to keep the store in tip top shape for the next business day.If you don't have a good team working at night you will be looking at a long night and a stressful one at that.The only reason i have been there for so long is because of the people i work with. The people who i work with are very fun and very efficient at what they do. I would say the people you work with is the most enjoyable part of the day and the fact you're always doing something different everyday and the work environment is fast paced.All in all it is a retail job none the less,if you make friends and work efficiently you will definitely enjoy the job. If you really need a job, bring a resume and drop by. This is not a long term job! Keep in mind when you work here that it is temporary and unless you're looking to move up the ladder, do not stay as a sales associate. – less
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Fun place to work.
Stock Associate (Current Employee), Toronto, ONMay 31, 2014
Pros: lots of positive energies...
Everyday is a happy day at work. Good positive vibes from co workers.
On time breaks!
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Efficient workplace as a working student
Sales Associate and Cashier (Current Employee), North York, ONMay 29, 2014
A typical day at work for myself is mainly working as a cashier and also occasionally providing customer service on the sales floor. As a cashier, I process transactions for customers and provide any customer service. I've learned the economics and structure of retail. Management is sufficient with structure and managing employees. My co-workers vary – more... from difficult to work with, to able to cooperate with myself and others to provide the companies' goals and aims. The hardest part of the job is providing proficient customer service with such a busy and vast environment. The most enjoyable part of my job is working with people my age who I can socialize with on the job whilst still performing the job efficiently. – less
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fashionable but disorganized
Store Mgr (Former Employee), AlbertaMay 15, 2014
Pros: fun merchandise
Cons: organization
I worked with this company for many years. Your always busy and the product is fun! The staff at the store were fantastic. The DM is nice but not hands on and hq managment when visiting were demotivating. The company has beautiful stores and are fashionably driven. They need to work on their organization. Need to listen to what the stores need and support – more... them at all times. Need to start with their people. – less
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Fun at Forever
Sales Associate (Former Employee), Vaughan Mills MallMay 1, 2014
I became very good at time management as well as learning how to properly multitask when the store got busy. Needing to constantly be on my feet helped me to learn the value of working hard and what it means to be a team player sometimes. The hardest part of the job was probably trying to stay on top of all my responsibilities but that was also the – more... most enjoyable because it pushed me to my limit each and every day and taught me how to work my hardest. – less
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Productive and friendly environment
Cashier/ Sales Associate (Current Employee), toronto, onApril 29, 2014
I love my management, they are wonderful people who really do their best to train us, and help us to grow in the company as an employee. A typical day at work would be primarily focusing on customer service and in helping the customer find the products they need, and to ensure that they are having an enjoyable time at our store. Other than that, cleaning – more... and maintaining our sections is also key, and making sure all the go backs are done in a timely manner. I learned through this experience is to work efficiently and multitasking is key. Also I have learned to memorize where things are because it is quite important when you need to help customers look for something, if you do not know where the product is it would not be very helpful to the customer at all. – less
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Fantastic Place!
Sales Associate/Cashier (Former Employee), Brossard, QCApril 8, 2014
-Very Fun & Outgoing Clients and Employees
- Amazing Experience
-Interacting with clients
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Great Coworkers!
Sales Associate/Cashier (Former Employee), Vancouver, BCMarch 7, 2014
Pros: nice clothes, fun coworkers, good hours
Cons: long days, bad discount, terrible break room
A typical day consisted of a million go-backs and just constantly putting things away, unless it was a slow day there was nothing to do. The management was constantly changing and they were very strict. My coworkers were great, we were all the same age group and we all became really good friends and always went out and I still chill with my old coworkers. – more... The hardest part of the job were long hours and the lack of employee discount, the best part were definitely my coworkers. – less
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fun place to work and supportive managers and emplyees
Sales Associate (Former Employee), TorontoMarch 3, 2014
we all helped each other through out the day it was an amazing place to work and they had beautiful clothes and also discount for the people who worked there! I would be glad to work there again.
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Best place to work at!
Sales Associate/Cashier (Former Employee), Etobicoke, ONFebruary 22, 2014
Forever 21 has to have the best management (at times)! But lifelong friends were made there! Greatly missed!
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Constantly constraining your abilities
Sales Associate (Former Employee), Dartmouth, NSFebruary 16, 2014
The management was disorganized, instead of praising workers for their advancements, it was a very negative environment. I learned nothing from the company, I done well with my position because of past experience.
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Sales Associate
Sales Associate (Former Employee), Burnaby, BCFebruary 12, 2014
It was a good company, but didn't give enough hours and the management wasn't very nice and very bossy to everyone.
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Challenging but Fun Work Place
Recovery Specialist (Former Employee), Vancouver B.C.January 31, 2014
Overall it was a wonderful place work if you ignored the drama between managers and different members of the team. I was slowly but surely giving more and more responsibilities that challenged me and gave me the opportunity to develop new skills and grow. My co-workers were slightly insane but it made each day interesting. There is no typical to discuss – more... because each was different and required different jobs completed – less

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