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FlightSafety International
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32 reviews

FlightSafety International Employee Reviews

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Leader in quality aviation training
Assistant Director of Programs (Former Employee), DFW AirportJune 17, 2015
Pros: Superb benefits
Cons: High average age of upper management - somewhat outdated strategies
Employees at FlightSafety International work very hard for average wages, but they receive excellent benefits. The healthcare options alone are better than you can find anywhere. As a Berkshire Hathaway (Warren Buffett) subsidiary, there is a culture of growth and competitiveness, although upper management tends to lag behind the latest technologies in many areas. This might be because the CEO is in his mid-80s!

From an I.T. perspective, the company is more than 10 years behind the curve, except for their multi-million-dollar full-flight simulators, which are state-of-the-art.

My job was to manage courseware and media development teams, provide instructional design leadership, and meet all regulatory compliance requirements. The process was highly political, as there are functional silos within the company that fight to remain relevant, sometimes at the expense of others.

Overall, FlightSafety is great company, despite its shortcomings, and the people who work there are the cream of the crop. I would count over a hundred of my former teammates among my friends and have deep respect for their ability and character.
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Learned new things daily
Customer Service Rep (Former Employee), DFW Airport, TXJune 11, 2015
Pros: Great benefits. Meeting people from all around the world.
Cons: None I can think of.
Scheduling training and meeting people from all around the world. Great teamwork to accomplish the same goals for great customer satisfaction.
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Good coworkers and decent place to work overall
Electrical Engineer (Current Employee), Broken Arrow, OKMay 15, 2015
There is a variety of things to learn and work on in some of the engineering departments at FlightSafety. FlightSafety has hardware and software that work together to make pretty realistic aircraft simulators. I have had experience with both software and hardware at FlightSafety, which has been beneficial.
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Great Coworkers and work enviroment
Regional Network Manager (Sr. Windows Sys Admin) (Former Employee), Long Beach, CAMarch 6, 2015
A great place to work with great coworkers, management and work environment. I enjoyed my entire time working there and they supported my professional growth.
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happy place to work
Operational Support and Compliance coordinator (Current Employee), Farnborough, ENGJanuary 27, 2015
international company with great reputation.
always great atmosphere and friendly people.
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Ups and downs
Assistant Director of Program (Former Employee), St. LouisJanuary 21, 2015
Pros: travel, grooming
Cons: very cut throat
It was good work while I had it. If you like ISO 9000 regulations and the FAA acting as over sight.

Its perfect if you enjoy processes like the DMV.
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Learning experience
IT Professional (Current Employee), Moonachie, NJJanuary 17, 2015
Pros: benefits
Cons: limited growth potentional
A typical work day includes reviewing project requirements, analyzing reported issues, creating test cases and support configuration needs.

One can learning tasks management, team collaboration and refining technical skills

Management is driven to create innovative methods of delivering business processes both internal and externally.

Coworker in the IT department are willing to cross train to create an environment to enhance learning and project completion.

The hardest part of the job is requirements gathering from end users.

The most enjoyable part of the job is team collaboration and knowledge transfer.
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Perfect work environment
Customer Support Rep (Current Employee), Teterboro, NJDecember 29, 2014
Title says it all. It is a perfect job and I have great coworkers. I handle a lot of different nationalities of clients which makes the job interesting. Airline business is never boring.
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Horrible pay
Account Manager (Former Employee), Flushing, NYDecember 12, 2014
Pros: small group so you can shine
Cons: no room for growth
Horrible pay, horrible pay increase, and no room for advancement.
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GREAT PROFESSIONAL PLACE TO WORK
Customer Support Assistant (Former Employee), Wichita, KSNovember 7, 2014
Pros: everything.
Cons: nothing
• Responsible for providing professional, efficient, and responsive customer service to FlightSafety customers and teammates.
• Successfully develop excellent customer relations and repeat business through strong interpersonal skills, dedication to high quality training and consistent commitment to excellence in surpassing all customer service objectives.
• Extremely organized and efficient in maintaining and updating all records and documentation used for client training.
• Proficient in running multi-phone line system, Microsoft office applications, producing records of training, ordering supplies, and filing.
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Good Job
Operations Support Compliance Coordinator (Current Employee), Savannah, GASeptember 19, 2014
Self- motivated supervisor who shows the way by setting an example, always willing to spend extra time to complete assigned work. Demonstrates understanding and effectively cooperates with subordinates and senior level management. Over 12 years of experience in administrative, training and development for the military and corporate workforce.
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Great job for aviation lovers !
Customer Support Representative (Current Employee), San Antonio, TXAugust 24, 2014
Pros: great co-workers!
Cons: non-cohesive departments
Working with this company is a wonderful experience. For the start of your day you are constantly communicating with new and current clients, making sure their every needs are met. During your day you will be scheduling clients in aviation classes. Management is very helpful and my co-workers are wonderful. Hardest part of my job is juggling the constant changes. the most enjoyable part is the interaction with coworkers and clients.
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Interesting place to work performing life saving aviation training
Employee (Current Employee), OKAugust 11, 2014
Pros: free coffee
Cons: not enough hiring of qualified new talent from outside the company
Upper level Management decisions force a great deal of unnecessary confusion in the masses making this a very anxious place to work. you either love it and stay for years or hate it and are gone in a few months
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nice place to work , very little possibility to advance
Customer Service Collections (Current Employee), Flushing, NYJune 2, 2014
Pros: lots of candy, pleasant work environment
Cons: no room for advancement, low pay scale
Contacted Domestic & International customers with past due balances over 60 days old. Quarterbacked customer issues such as billing/invoices and contract disputes by working closely with Account Managers & Marketing Reps. Processed credit card payments / refunds for customers and internal departments. Created
credit request files by using D n B reports and following up on Corporate references.
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Productive workplace
Lead Simulator Technician - Shift Manager (Current Employee), Houston, TXFebruary 3, 2014
Busy and fasted paced but has a very nice atmosphere and great people to work with.
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FlightSafety International
CUSTOMER SUPPORT REPRESENTATIVE (Former Employee), Columbus, OhioJanuary 24, 2014
Pros: free food in the lunchroom, benefits, social events, working atmosphere, flexibility
Cons: working in an open area where the volume would sometimes be an interferance
Every day was filled with taking care of clients who were in the center to get their recurrent and initial flight training in a variety of aircraft simulators. They were greeted at the door by management and then brought to the customer support area where we would provide them with their training materials and escort them to their classrooms. During the day we would work with scheduling and setting up future training.

I learned how to provide a much more diverse level of customer support for clients who were training for a week or more and needed both professional and personal service. This was different than working with different people every day.

The co-workers and management were great. It was an excellent environment. Everyone had a very great time together while still maintaining professionalism and completing what was necessary.

The aspect of the position that was most challenging was rearranging training at the very last minute when a client was unable to attend. Many arrangements, new classes, and change in materials was needed quickly.

The most enjoyable part of the job was the camaraderie with all of the people I worked with. Everyone was willing to help out when there was a need. Management was an active part of the team.
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PC-12 NG pilot instructor
PC-12 NG Pilot Level D flight simulator instructor (Current Employee), Dallas, TXJanuary 18, 2014
Pros: good working conditions
Would recommend as a good place to gain experience as an instructor
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Nice place to work with great people
Customer Account Manager (Former Employee), Flushing, NYJanuary 16, 2014
Everyone worked well together except my supervisor was not helpful at all.
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Best pilot training in the world!
Training Development Project Specialist (Current Employee), Wichita, KSDecember 10, 2013
Pros: free lunch each wednesday and friday, starbucks coffee, and flexibility
Cons: instructors work long and variable hours which are hard on family.
People and management are very good to work with. Highly competitive pilot training company.
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Rewarding and challenging
Supervisor of Flight Training Devices (Former Employee), Seattle, WANovember 25, 2013
FlightSafety is a leading aviation training company. As an employee of FlightSafety for the past 11 years I believe they work hard to maintain their reputation as the best safety training company available. FlightSafety teammates are a group of hardworking talented individuals.