International Travel Consultant (Former Employee) – Victoria, BC, Canada – 8 June 2013
I had to quit working with the company due to bad management and the pressure that they put on travel agents to mark people up in order to hit sales targets.
I used to be in used car sales, and I found travel agents to be more sleazy and the pressure was enough to drive me to stress leave. The atmosphere is almost always surrounding getting drunk and after work activities. If you cannot participate then you are almost an outcast and the catty travel agents talk behind your back. Not saying they are all bad, you know who you are. The pay just isn't worth the amount of hours that have to put in. I averaged the amount of hrs based on my average pay, including commission, and I averaged about $8.50/hr with benefits.
My suggestion is to work at head office in Vancouver or get there as soon as possible. Stay away from Victoria and Vancouver Island! (except Woodgrove in Nanaimo)
This is a great entry level position, as you are trained for 2 weeks and get to learn A LOT, in a very short period of time. I got to travel to Vietnam, Seattle and Vancouver for Familiarization trips for really cheap and for conferences and even a ball. I was there for a year, and let me tell you, you either love it or you hate it. I am the type of person that would like to work the hours scheduled and go home, not have clients call me with nightmare flight emergencies, and stay overtime almost daily.
Benefits, parties, travelling, work experience
Long hours, low pay, work-life balance, catty coworkers
International Travel Consultant (Current Employee) – Toronto, ON – 9 November 2016
This place is an amazing place to work if you want to love what you do but don't see the pay behind it. It's a very fun environment with really awesome people but the upper management, who say they are a complete open door, have a lack of respect for the front line staff and are actually difficult to talk to.
conferences out of country, travel benefits
long hours, little pay, and a steep learning curve
TEAM LEADER (Current Employee) – VANCOUVER, CANADA – 27 September 2016
I have been with the company 11 years, and love every minute of it! They have empowered me to be a part of every aspect of the business, encouraged me to travel the globe, and has filled my life with extraordinary people!
The opportunities are endless, and are based on your qualifications, work ethic and enthusiasm. This company appreciates, rewards and supports their employees, in a way I have never seen before.
I consider myself lucky to be part of this organization, whom I now consider my family!
TRAVEL BENEFITS, AMAZING COMPANY CULTURE, RECOGNITION GALORE
Was a very free spirit company with great bonuses and commissions, your job and co-workers became your family over a short time.
Flight Consultant (Former Employee) – Etobicoke, ON – 15 July 2016
A typical day at work was very laid back with a bit of competitiveness with in stores and surrounding areas, with wonderful bonuses and perks. If you love to travel this company is totally for you. Not only do you get to learn about the wonderful exciting world we live in but you get unlimited changes to travel it. Don't get me wrong at times it was hard to hit quotas but your co-workers and management always tired to help or assist in anything to help you hit your goals and/or quotas.
Great company, great benefits, needs better balance
Travel Consultant (Current Employee) – Vancouver, BC – 19 October 2016
Flight Centre overall is a great company to work for, but you need to put in a lot of blood, sweat and tears to make it work for you. Salary is low, the potential to earn lots is there but you need to work for it.
Amazing company creating a great culture around its people and clients!
International Travel Consultant (Current Employee) – Vancouver, BC – 25 August 2016
My typical day consists of goal setting, customer service for clients, sales and helping clients plan their dream vacations! I have learned over the course of my time with this company how much I love being busy and wearing different hats within the business! From helping a client get home to see family they haven't seen in a long time, to creating a plan for someone's first trip ever! My co-workers that I have met along my journey are not just co-workers, they have become my family. The hardest part of my job is having someone have to go on a trip for unforeseen circumstances. The most enjoyable part of my job is creating people's travel dreams!
Travel Sales Consultant (Current Employee) – Toronto, ON – 28 March 2016
Great Company to work at. Monthly supplier dinners and parties so there is a lot of opportunity to learn in the company. Because you are looking for packages all day long it gives you lots of opportunity to find some great deals for yourself.
Free travel, lots of parties, great management and suppliers
High stress, high reward workplace. Fun work place, high energy
International Travel Consultant (Former Employee) – North York, ON – 13 February 2013
Working in a mall, the hours varied. I definitely learned to be more organized and to keeps notes on everything (a paper trail is your best friend in certain instances). Management was amazing, I never made it to that role, but I was up for consideration for two positions. My co-workers were my family and are still great supportive friends. There were weeks (a lot of them) where I saw them for more hours then my own family. Which brings me to the hardest part, work/life balance. No matter how hard your tried it never worked. The most enjoyable part of the job, was the company in a whole. Amazing company to work for.
International Travel Consultant (Former Employee) – Toronto, on – 3 April 2013
Being a travel agent is an amazing experience. You develop relationships with your clients and co-workers and you learn a lot. The travel industry is forever changing. If you're looking to start a career with Flight Centre get ready to give them your blood, all your time because there will be NO work-life balance and you will be greatly underpaid. Yes they train you really well. They want to cut costs by any means so you will be responsible for your booking (obviously), ledgers, banking, statements (some take about 2 hours to complete). They teach you how to run your own business which is Amazing knowledge to have. Then take 90% of everything you earn. I would consider investing a year with them to gain all the knowledge you can and then open your own business and make more money. You will find that people are placed in positions by default and not by merit. If you do decide to start with Flight Centre please realize that location is key. Demand a position in the financial district or anywhere where you know the clientele will be high. Avoid working in malls like the plague.
Enjoyable environement, rapidly changing, with a nice staff
Customer service representative (Current Employee) – Mississauga, On – 28 March 2013
Very nice environment, looking to broaden my horizon. I have nothing but great things to say about the management staff, and the challenge is quite enjoyable working with a variety of different characters daily. However the days are long and I am currently looking for something different.